SolarCity Employee Reviews

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Don't Ruin Your Career At This Place
Field Energy Consultant (Former Employee) –  ConnecticutFebruary 8, 2016
Real days off can be hard to come by. Management demands for more sales even come on Sundays and at night..

Sales priorities from the top can change from month to month and even week to week -- consistent strategy often appears absent.

Scarcity of actual commissions can be another negative on top of low salary and lack of raises.

Constructive criticism not sought. The company conversation is a monologue on metrics from above, not a dialogue.

A disturbing number of new signed customers fall by the wayside, never make it to installation. The result -- NO commission.

High turnover -- not surprising. Attempted rah-rah culture falls flat.
Pros
Company car and... trying hard to think of anything else.
Cons
Just about everything.
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Fun Workplace, Lack of Communication
Document Processor (Current Employee) –  Draper, UTMarch 17, 2016
On a good day there will be enough jobs to go around for everyone and we can work at our own pace to meet quota or acquire a bonus. The company is still new so the organization and communication skills are severely lacking. The atmosphere and culture in the workplace is great! This job isn't for someone who doesn't like change or isn't willing to learn new processes frequently. Overall, the company is fun and the idea behind it is great - but it's still an idea and doesn't function properly.
Pros
Snack bar, company parties, great culture.
Cons
Lack of communication, No raises (without promotion)
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Great entry-level experience, movement is volatile
Field Energy Specialist (Current Employee) –  CaliforniaDecember 28, 2015
As a retail associate, the entry-level position is great for easy hours and decent pay. Just challenging to move up and moving to consultant creates much volatility. Management is generally pretty wonderful. Co-workers are great and motivated. Hardest part of job is being in a retail environment regularly. Most enjoyable is being able to help people. Job culture is very obviously sales and it turns me off. There is much talk of how we do help third world countries and such. That is good. Just lay off the cutthroat behavior and competitiveness and realize that we are here to help.
Pros
benefits, paid training, mileage reimbursement
Cons
slash n burn if you're not meeting quotas
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Not what it could be
Field Energy Supervisor (Current Employee) –  Palm Springs, CAFebruary 10, 2016
Its fair to say that there are plenty of things that if put into the right hands, could vastly improve the experience.
The FES role is monotonous and can be boring if not outright frustrating somedays. Not all days are bad though.
Co-workers are generally pretty easy to work with and quick to offer assistance.
Management is lacking. Managers are inconsistent with application of company policy, sales goals, promotion requirements, etc. In my experience they don't do a very good job vetting candidates for management roles, and there is an abundance of nepotism.
The hardest part of the FES role are the days when people are cranky and disinterested.
The most enjoyable part for me was the constant interaction with people of all kinds, whether or not they ultimately signed up for a visit.
Compensation is very competitive, especially when bonuses are added in. However, the nature of sales leaves you open for clawbacks (where they deduct from your bonus) as a result of cancellations. It happens, but its survivable.

If you're in your late teens/early twenties, this is probably a good job for you overall. If you are someone looking for a career, move on, the chances of advancing anywhere beyond sales is all but impossible.
Pros
Generally work autonomously
Cons
HR, Management, problem resolution, follow-through
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Best entry into the Solar Industry
Field Energy Consultant & Mentor (Current Employee) –  Beltsville, MDFebruary 12, 2016
The day to day is what you make of it. You have complete autonomy to work on generating premium business, meeting with potential customers, and managing your pipeline. Going solar with SolarCity is a no-brainer making this a project management and business development role. This is not an office job, there are monthly all hands meetings and potentially virtual team meetings depending on your manager. Managers are there to keep you focused, motivated, and constantly working to take advantage of the uncapped earning potential at SolarCity. Promotions are possible and frequent considering the current market conditions and expected future growth. The more you work, the more you can earn.
Pros
Company car, great management, concierge program, lots of transparency
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Great Vision and Awesome Leaders
REGIONAL SALES MANGER (Current Employee) –  Inland Empire, CAJanuary 18, 2016
Good company and vision. Growing so fast there are growing pains and middle/lower management doesn't practice or preach what the leaders and executives talk about are their vision and mission. Fun competitive sales culture. Great product and solution. Emerging industry with bright future.
Pros
good benefits, visionary leadership, fun culture.
Cons
communication breakdown from executive mission to lower management, High pressure cut throat sales sub-cultures
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Great Company
Sales Recruiter (Former Employee) –  RemoteMarch 22, 2016
Always took care of me and my needs. Great Culture. Great compensation. All the tools for success are provided for you.

a typical day on the job consisted of reporting in to management and then hitting the daily grind of sourcing and recruiting individuals for our sales department.
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Work environment is very comfortable with good training
Inside Energy Specialist (Former Employee) –  Las Vegas, NVMarch 8, 2016
Lots of perks working for SolarCity. The management team is knowledgeable and friendly. Co-workers are willing to assist newer employees. The hardest part of the job is calling the same numbers everyday hoping for a different result. However, persistence pays off in the end. What I enjoyed most is making a sell by showing the benefits of solar for homeowners.
Pros
Free food, drinks and discounts at many stores and restuarants. Great benefit package.
Cons
Too many meeting when you can be selling.
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I love working at SolarCity
Sr. Energy Consultant (Current Employee) –  Fall River, MAJanuary 27, 2016
Solar City is by far the best company i have ever worked for.

The management is phenomenal and culture is one that is happy and really does breed success.
Pros
Company Car, Huge Commissions
Cons
Long Hours Quota Driven Environment Market Voilatility
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Great place to work if you know how to play Politics
Recruiting Coordinator / Executive Assistant (Current Employee) –  San Mateo, CAMarch 9, 2016
SolarCity has a great corporate culture, but unfortunately to get ahead you need to know how to play the game of politics. It's not enough that you work hard and put in all your effort, what stands out the most is who you know. Bear this in mind when applying here.
Pros
Great people, innovators, relaxed environment
Cons
Political arena, takes a while to get ahead
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Allot of broken promises
Field Energy Consultant (Current Employee) –  Rancho Cordova, CADecember 17, 2015
You will work allot of hours, evenings and weekends for very little pay. All the managers are very young and lack management skills and experience.. They change policies and guidelines constantly, they make promises base on performance and then when you meet or exceed the goal, they change it. This happened to me twice as well as others. Absolutely the most miss managed company I've ever worked for, which is hard to believe given it's size. They have almost a 95% turn over rate the first year.
The bottom line, if your 18 years old and this is your first job, and you don't want to flip burgers, SolarCity is a great place to work.
Pros
Good benefits
Cons
Everything else
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Fast paced and challenging
Field Energy Consultant (Current Employee) –  Murrieta, CAJanuary 25, 2016
Great company to work for,
a bit under paid for the amount of work
Changes constantly so you need to be flexible
You do get a company car with all its expenses paid for,
and there is ample training and resources for the consultants,

Suffers from over hiring and in this area under qualified sales managers.
Pros
Company Car, Benefits and training
Cons
Poor Management at lower levels, too many sales personell
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Billing no longer residing in Las Vegas
Collection Analyst (Former Employee) –  Las Vegas, NVJanuary 15, 2016
In the billing department there was a great work culture although not the best benefits offered. Very flexible with work schedules and every once a while when necessary you were able to work from home. No 401K match and only offered shares of stocks. They have transferred billing department from San Mateo CA. to Las Vegas, now to Salt Lake City.
Pros
Work atmospher
Cons
Benefits/Very Transitional Company
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Great mission
INSIDE ENERGY SPECIALIST (Former Employee) –  Las Vegas, NVMarch 19, 2016
Great place to work for. The mission is something anyone with a light bill can get behind just not enough money for some and the reliability of a high commission check is dependent on a few factors. I would recommend to anyone in sales but you must make sure your in it for the long hall and have a good savings if you rely on your job for bills. Day to day workflow is pretty easy just talking to people about their bills. Management is decent depending on who you have. Co-workers are pretty cool. Hardest part is getting people on the phone just like any telecommunications job. Best part is knowing everyone is working towards the same goal as you.
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Great Career Builder
Safety Coach (Former Employee) –  San Diego, CAMarch 14, 2016
Great opportunities for young adults looking for a sense of direction or a chance to develop strong work ethics. Helping the world go green and stay safe doing so is Solar City.
Pros
Benefits
Cons
Slow and Management needs some improvement.
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lot of corperate things need to be worked out, but can be a good career for some to persue.
Installer (Current Employee) –  Denver, COJanuary 5, 2016
Working for Solar City requires a lot of commitment outside of the hours they say you will work. The benefits are good with company shares, but the management and leadership are inconsistent but friendly. The pay can be good, but can vary week to week.
Pros
Chance to benifit in bonus pay outside of hourly rate
Cons
Long and inconsistant work days, also work in hot and cold weather
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Long hours, good pay, hard work, great environment
Lead Installer (Former Employee) –  Dallas, TXNovember 16, 2015
Long hours and brutally hard work, but good pay and a very good culture. Outstanding potential for promotions, but you have to earn it. They don't give anything out for free. All in all this is an outstanding place to work, even though it is grueling. This job isn't for the faint of heart!
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Disappointing Experience
Energy Consultant (Former Employee) –  Santa Ana, CAJanuary 4, 2016
Pros
There's lots of freedom and you get a company car! They provide you with a company laptop, cell phone stipend, and a mobile wifi. These tangible goods were pretty awesome.

Cons
Huge cultural issues subside in SolarCity. It's a high sales volume, top down pressure culture. I deal with these situations just fine, and performed as one of the top sales people in my region. The problem was, I was extremely overworked, which the company will ultimately blame on you, they will recite the few people that have struck a work life balance, but these people are by far the exception, not the norm. I met a lot of people that thought they can handle the work-load in the beginning, but soon quit, or got fired since they couldn't keep up. You need to be willing to work 7 days a week, at least for the first 2-3 years. My biggest issue was my reliance on other departments to handle presumably simple tasks. Sales people are ultimately selling a home imporvement, which requires light construction. It wasn't unusual for a home-owner to have some obligations or additional costs to move forward. This is where things got complicated, as a sales rep, you want to help-- but the company does not empower the sales force to take care of these issues, or provide useful resources to how you can get the project to move forward. Handling these issues ends up taking most of your time, unless you learn how to turn a cold-shoulder toward your customers. Overall a terrible experience for both myself, and the customer.
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Not as expected
Project Specialist (Former Employee) –  Roseville, CAOctober 18, 2015
This company is made out to have a great culture, be fun, fast paced and professional but its the exact opposite. The management team is young and inexperienced. They form clicks like high school children and go on power trips on a daily basis. They are rude and disrespectful to their teams and do not make themselves available when needed. They also enjoy putting people on the spot and causing embarrassment rather than having private conversations. Their training course is laughable and they set unrealistic goals. It is very common for arguments to breakout between departments and due to the fact that the management team is not properly trained and lack experience they never handle it appropriately. I do not recommend anyone waste their time working there.
Pros
Some free food and drinks
Cons
Everything else
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Can't Recommend
Business Processing (Former Employee) –  Las Vegas, NVNovember 2, 2015
One of the biggest things the company brags about is it's culture. If I had to sum up what the culture is, I would say immature. Managers using foul language and dirty jokes to get others to like them does not make them cool, it's just immature. Pay is very low and there is a huge lack of organization within the company. Managers do not communicate, and the management hierarchy is unclear. One of their values is to cut cost, but they are doing countless things that bleed money with no real sense of urgency to fix them.
Pros
Good meaning employees
Cons
immaturity in managers, lack of leadership, lacking basic business fundamentals, lack of communication
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Overall rating

3.4
Based on 386 reviews
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Ratings by category

Work/Life Balance
3.0
Salary/Benefits
3.3
Job Security/Advancement
2.8
Management
2.8
Culture
3.4