Productive; in charge of our own accounts; friendly competitions
Field Energy Specialist (Former Employee), San Diego, CA – September 14, 2014
Pros: make our own schedules, commission plus hourly
Cons: slow days when slow traffic
I get up and go to different home depots I am assigned to and set up a booth. I network with associates at the stores and inspire to get leads for solar. I do a lot of prospect selling by setting up appointments for someone to get solar if the price if lower than their electric bill. I have customers have one project in mind and change it to the solar – more... project. I must set up the right expectations for the the in-home consultant or else the sale will not go through. I build value and entice the customer to go solar and the consulltant simply shows him/her the price an there goes a sell. They need us just as bad as we need them for our commissions. – less
SENIOR SOLAR CONSULTANT (Former Employee), Rocky Hill, CT – September 12, 2014
Pros: best positioned company in the market. great brand recognition.
Cons: don't value employees. crazy hours. poor management. poor pay.
SolarCity is by far the largest player in the market. Their product is good but overpriced, positioning is great but management is terrible and extremely unrealistic. I was promised a six-figure salary as a senior sales consultant and barely made half that first year. I did sell the volume in that time, but cancellations were rampant as the company – more... doesn't support you or your customers after the sale and disqualify a disproportionally higher number of homes than the industry average, thereby constantly taking commissions off the table. In reality you have to produce 200% of your monthly goal to make the kind of money they suggest you can make. Couple of my customers said it best..."looks to me, the only one making money in this deal is SolarCity" and that includes the Consultants. Management team is young and inexperienced and many of the employees are constantly changing. I had 4 different managers in my first year and sales consultants were coming and going at an alarming rate. They simply aren't committed to employees working in a sales role. – less
FEC (Current Employee), San Fernando Valley – September 5, 2014
Pros: flexible schedule
Cons: work 7 days a week; upper management unrealistic in monthly goals
1. The idea and the premise is wonderful! BUT
Many roofs are not eligible or need re-roofing. Electical need to be up to date as well. These are no longer part of what SC builds in the leases so the job of the FEC/FES has become more difficult. Thus making net goal each month becomes more and more difficult. the homeowners need to make their roofs – more... "solar ready".
My team, 10 out of 16 did not make net goal. They are in danger of separation.
2. Co-workers all strive to make the jobs complete. A helping hand is always available.
3. Direct management tries very hard but they are under the thumbs of upper management who care only for numbers. There are some great people managers-not so much in upper management. Upper management want to see numbers--quantity vs quality.
4. Typically, your life is SC for the next 9 months to a year. Provided you get past the 90 day probation. SC uses this to gauge performance as any company but what they do not tell you is that ONCE you train in Vegas, your contract with the low sales quota is gone. You are subject to the now extreme.goals that are now net.
In addition, the weekly reports that are handed in to management are apparently used to substitute the procedure that CA Labor Law maintains to lay grounds for separation. SC does not play fair.
5. SC looks great on paper but the pressure that is laid on the FEC/FES is tremendous and certainly they are not protected in any way. If the numbers are not there despite some very obvious reasons, management does not care. This company is now becoming a revolving door for sales.
6. Honestly, the best part of the job is talking to families who could benefit from the solar energy use. – less
Energy Advisor (Former Employee), San Mateo, CA – July 8, 2014
Inexperienced people should not make schedules Spent loads of money on Sales Conference and were not reachable like they said they would be Reported others not following policies and they were promoted Harassed by coworker and "investigation" was a joke Commissions clawed back because consultants lied
Installer Technician (Current Employee), Rocky Hill, CT – June 22, 2014
Pros: good food
sdddSGREERGEGEGAGDFSServicing fire and smoke detection systems, troubleshooting and minor repair and replacements of parts and material. Responsible for meeting customer expectations while performing quality inspections. Perform routine inspections, testing, and preventative maintenance of SimplexGrinnell as well as similar competitive manufacturer's – more... product line. Sellproducts or services performed by SimplexGrinnell not being utilized by customer. Complete Service Requests & follow and maintain a highly structured inspection schedule.Complete assigned inspections on time. – less
Junior PV Installer (Former Employee), Sacramento, CA – May 27, 2014
Pros: opportunities for growth. benefits. pay. vacation. schedule. success.
A safe and clean workplace. While working hard I had a great experience learning and growing from this employer. I had one of the best groups of coworkers that one would describe as reliable and professional. A typical day working for SolarCity would be maintaining a safe working environment while getting the job finished. I enjoyed working for this – more... company because I take pride in my work. After finishing a project I would feel good about myself as well as the work I accomplished. To me there was no hard part of the job considering I work hard and pride myself on being successful. This company was so organized, a well managed workplace. – less
Retail Energy Advisor (Former Employee), Broomfield, CO – March 7, 2014
Pros: good work culture
Cons: minimal benefits at best
Working for SolarCity was a real treat. They were at the forefront of a new emerging market and had a great CEO who was always on the cusp of exciting ways to help people live better lives. My biggest criticism and ultimate downfall of the company was that management was poorly structured. I could go weeks at the time without knowing who to report to – more... because of the constant change in structure. I also had 3 different managers in a 5 month timeframe which left a confusing impression on how I was supposed to carry out the company visions and policies. – less
Field Energy Consultant (Former Employee), South Orange County – February 11, 2014
Pros: great product to sell with a great company backgraound to sell value on.
Cons: no back end help after the sale. i ended up having to manage their work as well.
• Account executive with over 180 accounts overseeing entire sales process from proposal to interconnection for residential solar systems. • Design solar systems through Edlight Design Program and create proposals through Sales Force. • Generate leads through referral program, Home Depot partnership and related events. • Manage and mentor 3 Field Energy – more... Advisors on acquiring accounts through Home Depot. The hardest part of the job was having to work 7 days of the week. I learned a great deal about how to manage my time and design systems. The best part about being solar sale consultant was signing 20 year agreements with home owners to lock in their rate for electricity and make money doing it. – less
Accounts Payable Specialist (Current Employee), San Mateo, CA – January 9, 2014
-Very social and relaxed atmosphere -Workload is very manageable -Parking is a hassle because of the need to park off-site and take shuttle -As with most other Accounting related jobs, Month-, Quarter-, Year-end times are much busier
Breakroom was awsome, people were fun to work with
Customer Service, Assist Sales Representatives (Former Employee), Las Vegas, NV – January 8, 2014
Pros: breakroom was stocked with drinks and snacks
Cons: managment communication - job presentation during hiring process
I was there at Halloween and it was cool to see all the departments get involved in the festivities. The company provided all you needed as far as drinks and snacks. You didn't really even need to bring lunch. My co workers were fantastic and we all got along very well.
The training and processes were confusing. The communication from the management – more... staff was contradicting. They wanted mandatory overtime everyday (10 to 14 hour days) and weekends (Saturday and sometimes even Sunday) and the pay was not worth it for the requirments they wanted. – less