Head office - not a good place
Sales Representative (Former Employee) – Whitby, ON – 2 November 2017
Pros: laid back office attire, paid lunches, friendly co workers.
Cons: management is very biased, hours are all over the place.. that lunch you get paid for? Expect it to be cut short numerous times. Holidays are aweful. The turnover is so high because people quit during Christmas time because of how busy it gets. I’m talking about call after call until your voice dries up.
They will have you answering calls, answering emails, answering live chats, setting up inventory returns and doing UPS pick up’s all at the same time. It’s not worth $13/hour or whatever they are paying now.
The management is a joke. They will train you for a day and then you’re good to go apparently. If you’re not “in” then they will shun you until you quit.
Bad management, bad hours, bad environment