Sales and Warranty Administrator (Former Employee) – Edmonton, AB – 7 March 2017
SMS Equipment is a fast paced environment that relies on specific personalities to move quickly as the company evolves. The time lines for deadlines are crucial.
The best part about SMS Equipment would be seeing how Heavy Equipment is managed from arriving from the factory to shipping it out on delivery to the customer. There are many steps to making sure satisfaction is met and allows very little room for error. This is great for customer demand and competition amongst other dealers. When I worked for SMS Equipment - I felt a sense of pride seeing the equipment on the road or on job sites, knowing how hard it really is to get them there.
The hardest part about SMS Equipment was meeting the demands of so many people with little to no acknowledgment. Working long hours to meet the demands of departments without compensation.
SMS Equipment does have some of the best managers you will have the pleasure of meeting - it was a difficult decision leaving for a healthier career path.
as a warehouse clerk, i was responsible for all shipping and receiving. my day would start with checking e-mails and notifications. also, i would frequently be in contact with our suppliers and customers, so a good communication skill was required.
welder (Current Employee) – Fort McMurray, AB – 5 December 2016
Working 12 hours day Good team to work with lots of welding and fabrication work Have to work on your knees a lot of the day great place to work, Pay is good supplies are provided whenever its needed to complete the job
great place to work but when the economy tanks then sales fall off
Sales Representative (Current Employee) – Edmonton, AB – 17 February 2016
great place to work, started off as a heavy duty Mechanic and soon moved into sales. normal day was spent traveling in my sales area and discussing business development with my customers, learned a lot about dealing with people and how to read their body language, management was always helpful and prepared to work with you to improve you business plan, have made some great friends over the years with my co-workers. hardest part of the job was calling on the same people over a long period of time with no success and the most enjoyable was when you did have success with that customer
- Gérer les inventaires, effectuer les procédures de retour de produits avec les clients et fournisseur. - Gérer une dizaine d’employés dans leurs tâches quotidiennes formation, intervention, etc.) - Effectuer de la résolution de problèmes entre les transporteurs, fournisseurs et client. - Tenir en considération les rotations d’inventaire, spéculer sur les couts opérationnels pour exécuter l’analyse des offres promotionnelles des fournisseurs. - Utiliser le système informatique maison de gestion des stocks. - Élaborer et maintenir à jour les procédures et processus de travail du service de l’expédition de l’entrepôt. - Exécuter les autres taches en lien avec l’emploi réquisitionné par son supérieur hiérarchique.
Running repair Electrician (Current Employee) – Elkford, BC – 28 May 2015
I enjoyed giving customer technical support and the variety of work. A typical day starts with finding out what equipment is down and for what issue, drive to mine site and meet with customer and read comments from shift electricians, then go to downed equipment. I specifically enjoyed solving complex electrical issues.
involvement in complex problems
being a contractor and subject to first to go during slowdowns.
Sales Rep and Product Rep (Former Employee) – Fort McMurray, AB – 19 May 2015
I worked for SMS for over 5 years. Overall there are many really good people in the organization and I have made a number of great professional friends and acquaintances working here. I found daily that the job was challenging and rewarding.
Unfortunately management is often out of touch with the business and customer base and it was often difficult to get managers to buy in on a good business decision. I found it frustrating and often exhausting to try and do the right thing.
Overall I enjoyed working here and was sorry to leave when I did.
Great co-workers, good benefits and decent compensation.
Service Supervisor (Field) (Former Employee) – Surrey, BC – 28 April 2015
management has absolutely no grasp on what is required to run a successful equipment dealership, instead of taking responsibility for the lack of infrastructure they would rather have a fall guy in place to take the blame.