Sales and Warranty Administrator (Former Employee) – Edmonton, AB – 7 March 2017
SMS Equipment is a fast paced environment that relies on specific personalities to move quickly as the company evolves. The time lines for deadlines are crucial.
The best part about SMS Equipment would be seeing how Heavy Equipment is managed from arriving from the factory to shipping it out on delivery to the customer. There are many steps to making sure satisfaction is met and allows very little room for error. This is great for customer demand and competition amongst other dealers. When I worked for SMS Equipment - I felt a sense of pride seeing the equipment on the road or on job sites, knowing how hard it really is to get them there.
The hardest part about SMS Equipment was meeting the demands of so many people with little to no acknowledgment. Working long hours to meet the demands of departments without compensation.
SMS Equipment does have some of the best managers you will have the pleasure of meeting - it was a difficult decision leaving for a healthier career path.
as a warehouse clerk, i was responsible for all shipping and receiving. my day would start with checking e-mails and notifications. also, i would frequently be in contact with our suppliers and customers, so a good communication skill was required.
welder (Current Employee) – Fort McMurray, AB – 5 December 2016
Working 12 hours day Good team to work with lots of welding and fabrication work Have to work on your knees a lot of the day great place to work, Pay is good supplies are provided whenever its needed to complete the job
Sales Rep and Product Rep (Former Employee) – Fort McMurray, AB – 19 May 2015
I worked for SMS for over 5 years. Overall there are many really good people in the organization and I have made a number of great professional friends and acquaintances working here. I found daily that the job was challenging and rewarding.
Unfortunately management is often out of touch with the business and customer base and it was often difficult to get managers to buy in on a good business decision. I found it frustrating and often exhausting to try and do the right thing.
Overall I enjoyed working here and was sorry to leave when I did.
Great co-workers, good benefits and decent compensation.
Heavy Equipment Technician (Former Employee) – Edmonton, AB – 5 January 2015
This branch of SMS equipment is good. Lead hands are knowledgeable and willing to help if you have questions. Service manager is a great guy who always tried to make you feel comfortable at the job and excel. Above reproach. Upper management has issues though.
Good Coworkers, good pay and benefits.
Still under the corporate structure that is shady at best!
great place to work but when the economy tanks then sales fall off
Sales Representative (Current Employee) – Edmonton, AB – 17 February 2016
great place to work, started off as a heavy duty Mechanic and soon moved into sales. normal day was spent traveling in my sales area and discussing business development with my customers, learned a lot about dealing with people and how to read their body language, management was always helpful and prepared to work with you to improve you business plan, have made some great friends over the years with my co-workers. hardest part of the job was calling on the same people over a long period of time with no success and the most enjoyable was when you did have success with that customer
Field Service Technician (Former Employee) – Tumbler Ridge, BC/Fort McMurray AB – 9 November 2014
The company provides a great work environment. They're very supportive, they pay well with decent benefits. The management at certain branches seems to be a bit of a boys' club but for the most part will do their part to help you out in any way they can.
Warehouse Tech. (Current Employee) – Fort McMurray, AB – 14 June 2012
A typical day at work with SMS Equipment...
I'd usually start my day with completing an FLRA, which is a required task. SMS was very strict when it came to safety, which was great. Next i'd move on to my other daily duties, filling customer orders, shipping/receiving freight, loading/unloading trucks..etc. The most difficult part of my job would have to be working in extreme temperatures, even with the winter attire that SMS provided it was still difficult working in below 30. The most enjoyable part of my job is definitely meeting new people and getting to work with my co-workers.
Hone operator (Former Employee) – Edmonton, AB – 11 February 2013
Arrived at 6 am. Participated in an exercise program before starting work. While working I learned how to hone large cylinders. Management instilled and demanded safety at all times.Co-workers were pleasant and helpful when needed. My main problem with my job was I had difficulty measuring certain cylinders. I enjoyed learning new procedures that were outside my normal HD Mechanic learning.
This was my first real business job. I was an administrative assistant to the director of one of the sections of the company.
On any given day, I would answer e-mails for the director, organize and track his appropriate inventory, contact sellers or buyers to follow up on deals, and any other task he may have required me to fulfill.
I also got the opportunity to help out in the accounting department in my last few weeks of work. I would check the debit and credit accounts in all areas to ensure that they were balanced for month's end.
Running repair Electrician (Current Employee) – Elkford, BC – 28 May 2015
I enjoyed giving customer technical support and the variety of work. A typical day starts with finding out what equipment is down and for what issue, drive to mine site and meet with customer and read comments from shift electricians, then go to downed equipment. I specifically enjoyed solving complex electrical issues.
involvement in complex problems
being a contractor and subject to first to go during slowdowns.