Fashion Associate (Current Employee) – Ottawa, ON – June 12, 2013
I have learned a great deal from this work place, especially communication skills. Everyday is a little bit different, and always interesting. There are occasions with good customers which is always enjoyable and then some more difficult customers that keep you on your toes. I have learned to multitask from customer to customer with great ease.
Great styles, reasonable prices, Great customer service
Key Holder (Current Employee) – Etobicoke, ON – December 19, 2015
Smaller store, welcoming staff. There is room for growth: Starting out as a Sales Associate you can potentially work your way up to Key Holder, Team Lead or Manager. Overall a god experience in the time that I have been there.
Sales Associate and Key Holder (Former Employee) – Markham, ON – December 14, 2015
A typical day at work was always very busy. I had different duties each day but it was always fun. My manager was extremely kind and loving to every girl that worked there. I learned so much teamwork skills while working there, my manager made the store feel like my second home. Everyone that I worked with were like my family. The hardest part of my job would be having to decide how to please the upset customers, when it came to over due return items. This was hard for me because when my manager wasn't there I was technically in charge of making those decisions. The most enjoyable part was coming into the store and learning what the goals are for the day and seeing who I was working with. I am motivated when I have a certain goal to reach and my manager gives me tasks to do. Again, teamwork was a big thing for me so we all worked together.
Key Holder/Sales Associate (Former Employee) – Cambridge, ON – November 26, 2015
Store was in a good location, Had a great store manager but when she had to go on a sick leave she was replaced with someone who was new to the company and tried to overturn all the rules the company had set in place.
Store Manager (Former Employee) – Brantford, ON – September 9, 2015
It was a great team to work with, a great training program and clear direction. The Visual presentation was always interesting and consistent, and the staff I had on board took initiative and wanted growth.
Key holder (Former Employee) – Cambridge,ON – August 26, 2015
Working at Smart Set was a fun experience. I found the only down fall to working there was the sometimes long hours without customers. But we found was to ensure that time was not wasted. I really enjoyed doing the marketing and markdowns. The manager was amazing and she made sure to help all employees with any problems or difficulties that may have arised.
- I have learned to be more patient. I have always been patient but I have been more sensitive and cautious with the needs and wants of other people. I have learned to deal with different kinds of races and I learned a lot from each of them.
A lot of customer encounters to grow your interpersonal skills
Key Holder (Current Employee) – Waterloo, ON – January 7, 2015
Overall I love the experiences gained working at Smart Set, I am going to 5 years working there, so it has allowed me to gain commitment skills. A typical day at work to open or close store, do deposits, check Loss Prevention details via email from District Managers, do visions of the store. I have learned a lot of Human Resources information, how to handle cash for opening and closing the store, how to be a leader for the other sales associates working with me. Management helps and allows for growth within the job. Co-workers are a good to have around to help out with anything throughout the store. Hardest part of the job was going from school to work. The most enjoyable part of the job is that I get to meet new people all the time; as in the customers. So it's always something new everyday being at work which doesn't make it boring.
Fashion Associate (Current Employee) – Toronto, ON – April 5, 2014
No matter who you are working with, it is always fun. The focus is always on the customers but at times where it's not a busy there are times to talk and even share fashion knowledge with one another. I feel like I learned a lot from working there and my communication skills have definitely benefited from it.