Community Development Coordinator
Small Business BC - Vancouver, BC

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Branch: Canada/British Columbia Business Services Society
Location: 82-601 W Cordova St, Vancouver, BC
Reports to: Education Services Manager & Communications Manager
Posting Date: May 3, 2013
Status: Full-time Employee

Compensation
Small Business BC is not a government department; however, this position is a part of the BC Government Employees Union.

BCGEU Level: Range 14

Step 1: $44,213.51 per year

About Small Business BC
Small Business BC exists so that people who start or have a business in BC have the relevant information, appropriate tools and resources they need to achieve a successful and sustainable business. We are British Columbia's premiere resource centre for knowledge-based business products and services.

Primary Function
To coordinate marketing and delivery of Small Business BC products and services to the BC business community. This role leverages available technology to enable and enhance the reach of Small Business BC.

Job Duties and Tasks
1. Maintain, research and leverage solutions to enable and enhance the delivery of the Society’s products and services throughout British Columbia

2. Assists with the operational aspects of the Society’s education services, ensuring seamless and positive client experience

3. Develops and maintains community engagement and liaises with partner organizations

4. Evaluates regional services effectiveness

5.Liaise with the Client Services team to ensure full product and service offerings are available across BC

6.Coordinates and maintains the Society’s Social Media strategy through multiple channels

7. Participates in communications, marketing and event activities for the Society

8. Contributes to the Society’s Client Relationship Management System

9. Assists with the Society’s quarterly and annual education centre planning

10. Other related duties

Selection Criteria

Education
The successful applicant will possess a degree or diploma in Business Management, Small Business and Entrepreneurship, Marketing or Commerce, Information Technology or an equivalent blend of education, business and IT related experience. Experience owning/operating a small business is an asset.

Experience
Experience in setting up and maintaining technology solutions (both software and hardware), specifically Adobe Connect;
Minimum two (2) years in business administration, sales and/or customer service;
Minimum one (1) year in project management, planning, coordinating and organizing special projects;
Experience in developing partnerships with external stakeholders;
Experience in giving presentations and comfortable with public speaking;
Experience developing and implementing social media strategy;
Experience dealing and negotiating with external contractors and vendors;
Demonstrated experience working at a colleague working level with professional groups, government agencies, special interest groups and service providers;
Experience with working in an executive office environment and managing sensitive issues with tact, diplomacy and good judgment.

Knowledge
Up to date knowledge of communications technologies and service delivery technologies;
Basic knowledge in implementing and evaluating marketing, communications and public relations strategies;
Knowledge of the concepts and impacts of branding;
Knowledge of Requests for Proposals and proposal evaluation techniques;
Some knowledge of intergovernmental structures and issues;
Broad knowledge in Business Information Services and Products;
Knowledge of British Columbia, its cities, towns and business community;

Skills and Abilities
Excellent technological skills, including the ability to figure out new technologies (hardware and software) and get them working in creative ways;
Impeccable analytical writing, researching and editing skills;
Strong verbal communication, presentation skills, negotiation and salesmanship skills;
Ability to multi-task set priorities and work as part of a team, with limited direction;
Skilled at working collaboratively and flexibly, taking projects from concept to completion;
Ability to work under considerable pressure and to effectively manage multiple tasks under tight and, at times, conflicting deadlines;
Expert analytical capabilities and problem solving skills;
Ability to coordinate activities among staff;
Strong presentation and interview skills;
Strong attention to detail and organizational skills;
Excellent desktop publishing skills;
Ability to work in French language is considered an asset.

Apply
To apply for this position, please email us your cover letter and resume. No phone inquiries please.

Application Deadline: May 19, 2013.

Full job description at: http://www.smallbusinessbc.ca/about-sbbc/careers/community-development-coordinator


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