Guest centered treatments from Facials, Nail treatments, Body Treatments & Waxing. Our guests range from spa first timers to experienced spa goers. At Shizen the Spa guest are offered a range of treatments in the urban location of Toronto’s two city center locations. Shizen spa is looking for highly qualified Aestheticians to grow their career.
Number of Openings: 2
Summary of Responsibilities:
Reporting to the Spa Director, responsibilities and essential job functions include but are not limited to the following;
Consistently offer professional, friendly and engaging service
Perform Aesthetic treatments while maintaining the clients comfort at all times
Perform 30, 60 and 90 minute treatments as required
Ensure individualized guest service through acknowledging and responding to their needs and expectation
Maintain a clean, hygienic and neat work environment at all times, ensuring all equipment is in safe working order
Actively participate in other areas of the Spa Operation, such as body treatments, product knowledge, spa reception and retail sales
Assist guests regarding hotel facilities in an informative and helpful way
Perform nail services in a safe, comfortable, and hygienic manner.
Perform facials on guests using safe and professional techniques
Perform cosmetic services in a safe, hygienic manner.
Maintain an ample inventory of all products necessary to perform all facial, manicure and pedicure services. Prepare treatment kits as required.
Maintain a neat and orderly work area consistent with the high standards of the facility.
Assist in any and all ways in the beauty salon when not scheduled to perform facial or nail services. This assistance is to include acting as salon receptionist, performing cosmetic services, selling and restocking professional retail skin care and hair care products.
Constantly maintain an up to date knowledge of the personal services performed and any revisions in the products or procedures used.
Answer all questions related to services performed and products used.
Be on time for appointments and thoroughly review appointments after completing each service and shift.
The ability to courteously interact and answer all facility related questions with members and guests.
Assist in the co ordination of salon services with other spa programs.
Ensure current trends in Aesthetic industry.
Serve as catalyst to promote spa services to members and hotel guests.
Maintain current professional licenses.
Report dysfunctional equipment to Operations Manager
Follow departmental policies and procedures
Follow all safety and sanitation policies
Other duties as assigned
Previous experience as an Aesthetician or Spa Therapist beneficial
Certification from an accredited school of Aesthetics required
All professional licenses are to be current
CPR and First Aid certification an advantage
Excellent communication and organizational skills
Strong interpersonal and problem solving abilities
Highly responsible & reliable
Ability to focus attention on guest needs, remaining calm and courteous at all times
This is a weekends only position (Saturday and Sunday)
Paid Training / Cross Training
Paid Vacation / Flexible Schedule Options
Retail commission and incentives
Treatment trade-out opportunities
Departmental Team Building Events
Discounted Spa Products
Discounted Hotel F & B
Discounted Hotel Accommodation
Company Retirement and RRSP Available
On your Doorstep City center Location
Physical Aspects of Position (includes but are not limited to):
Frequent standing, sitting, bending and reaching throughout shift
Occasional lifting and carrying up to 20 lbs
Occasional kneeling, pushing, pulling, sitting
Shizen Spa is a luxury brand; we have certain expectations in our employee's grooming and appearance. As a skin care professional you must represent a healthy business professional standard of make up at all times.
The guiding principles are conservative and professional. Further details will be discussed throughout the interview process.