Front Desk Agents - Full Time
Skyline Hotels & Resorts - Toronto, ON

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2 Full-Time Front Desk Agents needed at The Cosmopolitan Hotel in Toronto

DUTIES:
- Providing excellent guest service to internal and external clients
- Assisting guests upon arrival and departure (check-in / check-out)
- The ability to handle guest inquiries and concerns, always striving for guest satisfaction
- Providing Concierge and Front Desk assistance to ensure smooth operations
- Coordinating and multi-tasking job duties in a busy environment
- Offer guests information on the Hotel and the surrounding area.
- Working cooperatively in a team environment
- Other duties as assigned

QUALIFICATIONS REQUIRED:
-Clean drivers abstract and able to drive automatic & standard
-Qualified individuals will be customer service driven with a passion for providing exceptional service
-Must be in excellent health and capable of lifting and physical activity
-Clear verbal and written communication skills.
-Must be available days, evenings, weekends, and holidays

EXPERIENCE REQUIRED:

 Opera experience is a must
 1-2 years front office experience
 Previous customer service experience

  • Re-location assistance is not provided for this role. Only qualified candidates with previous front desk experience will be contacted.

About this company
Skyline Hotels and Resorts offers guests unique Ontario adventures and unlimited on and offsite activities. Our resort properties offer four...