Skybridge Americas Employee Reviews

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its has a good opportunity to move up. and they will be training you to be a good leader
Brand Agent Roadside Assistance (Current Employee) –  Winnipeg, MB14 January 2018
Skybridge Americas is a company that accepts all type of people in all ages. They will help you improve your skill sets and will always see potentials in you.
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horrible job never work there NEVER
Call Centre Agent (Former Employee) –  Winnipeg, MB11 January 2018
It is a really really bad job, bad pay, horrible management, they treat you bad, non stop calls, customers are rude, mean just really bad. You can eat or drink at your desk. Theres was rats, bedbugs and they don't wanna do anything about it. Can take days off if you really want.
Pros
sometime free food
Cons
long hours, bad pay, bad management, you'll be stressed, point system for attendence
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good workplace
Customer Service Representative (Current Employee) –  Winnipeg, MB7 December 2017
working for skybridge Americas as been an interesting change in my life and the people i work with are great to talk with. our day consist of answering phones and helping customer with their orders and problems
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Good
Brand Agent (Former Employee) –  Winnipeg, MB27 November 2017
Skybridge Americas was a nice place to work in. you learn a lot about dealing with all types of customers on a regular basis. Furthermore, working with Skybridge can help you improve your skills on verbal English and increase the speed of your problem solving skills.
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great
Brand Agent (Current Employee) –  180 main st, winnipeg, mb R3C1A627 November 2017
it really nice working there, great and fun environment to learn and develop skills in customer service and also customer experience as well. The hardest part of the job is the pay.
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Good for short term to gain experience - lots of stress
Customer Service Rep (Former Employee) –  Winnipeg, MB18 November 2017
- Calls back to back
- Lots of difficult customers
- Strict attendance/punctuality policy
- Hard to get time off for appointments
- Noisy office floor
- hard work/low pay
- Low morale
Hardest part of the job is trying to complete work after your call and being told to take another call
The most enjoyable part of the job is the great co-workers and sometimes free food
Pros
paid training, free coffee, central location, possibility to work from home
Cons
Mentally and emotionally exhausting, micromanaging, wage, some verbally abusive customers
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Very hard job takes a lot out of you no benefits we have a lunch room with a microwave that's it
Customer Service Representative (Current Employee) –  Winnipeg, MB1 November 2017
Not enough space for everyone causing a fight and arguments.
Hours are bad and cannot accompany our needs.
No job security.
Work hard for little money
Always cold
Very depressing
Pros
activities rarely and cheap
Cons
not a good environment for the pay
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Modern day slavery
Brand Agent- Customer representative (Former Employee) –  Winnipeg, MB14 October 2017
the company is the worst place to work. you receive calls from people in the US swearing and cursing you for something that isn't your fault. They don't take care of their cars and just because they pay like $5 each month they expect their broken-down car to be fixed immediately. what a scam. I was an Allstate agent and I regret working there. I just had to settle for that because I needed something doing over the summer. we were 20 people in my training room out of which only 5 was left in the office after a month or two. the supervisors are disrespectful and. unhelpful. the customers are rude. the working environment is not friendly at all. the most enjoyable part of the job is getting to finish a call in less than 10 minutes which happens like once a month.
Pros
no pros at all
Cons
long day sitting nd taking calls
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Get ready to be terminated without a two weeks notice if you operate for Roadside Assistance
Customer Service Representative (Former Employee) –  Winnipeg, MB1 October 2017
If you operate of GM account , then good luck with that.
You can get terminated before your shift starts,you are called in and sent back home.
You do not get a 2 weeks notice before you are released.
For this account,going to work is like going to school.
You have plenty of work to do,which is okay,then you have online quizzes to do every months,low quality scores on calls for this account will get you closer to the exit door. I've seen some favoritism,they know who to keep(even if they are poor at doing their job) and who to let go (even if you do well)
so Get ready to be terminated at any time without a 2 weeks notice;reason might be you may not be performing well or they no longer need you for the shift you have been working.
Pros
Huge diversity, had fun working with so many people of different cultures
Cons
Get ready to be terminated at any time without a 2 weeks notice
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Bad coaches
Brand Agent (Former Employee) –  Winnipeg, MB1 October 2017
This is like a sweat shop of call centers, nonstop calls, minimum wage, POINTS SYSTEM for attendance and worst of all are coaches who doesn't have enough education but with enough power to make your life miserable. There are coaches who instead of being happy that their agents are doing good they get upset and will try to do something just to put you down. Superiority complex!
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review on skybridge
Customer Service Representative (Former Employee) –  Winnipeg, MB26 September 2017
lots of different skills can be obtained from working at SkyBridge Friendly staff and coworkers. Able to switch departments easily if you need a change or want to learn new things. The pay isn't the best.
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mail order call center
Customer Service Representative (Former Employee) –  Winnipeg, MB22 August 2017
Provided customer service for a large U.S. Company over the phone, including processing merchandise orders, issuing damaged-goods replacements/refunds, and managing customer accounts.
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productive and fun place
Customer Service Representative (Former Employee) –  Winnipeg, MB21 August 2017
perfect an lovely, the environment was perfect an giving solutions to customer was the soul purpose of the company and the enviromnet was helpful and everyone assisted everyone
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Not the greatest
Customer Service Representative (Former Employee) –  Winnipeg, MB14 August 2017
This company is not the greatest to work for. Management isnt the best and they dont really like to work with you at all. With a better management and coaching team is could be better
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Fun place.
Customer Service Representative (Current Employee) –  Winnipeg, MB25 July 2017
Great place to have a learning with customer service. Great coaches and nice people. Time or schedules are also flexible as they can adjust your schedule based on your availability.
Pros
Flexible time
Cons
n/a
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You work for separate company contracts within this company
Brand Agent, Customer Service (Former Employee) –  Winnipeg, MB11 July 2017
I worked as a Brand Agent for one of the contracts through Skybridge Americas, as all the positions were as contracts through different companies, so our experiences vary depending on the contract we worked for. Full-time hours and no requirement to work weekends (that is subject to change), minimum wage with little chance of advancement. Overtime offered occasionally. Fast-pace and high stress, however, great management.
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fun work place and helping managment
CUSTOMER SERVICE REPRESENTATIVE (Current Employee) –  Winnipeg, MB20 June 2017
it is fun work place and management is always there to help you with you problems. There is flexible schedule and the hours you want to work. they also provide job benefits as vacation hours, medical,etc.
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this place sucks, i wanna leave
Alamo RSA agene (current employee (Current Employee) –  Winnipeg, MB2 June 2017
basically in order to advance you have to kiss up. they take forever with schedule changes. the support are all bums that don't know anything. pay is whack for what we have to do (saving customers from the middle of nowhere because of their poorly maintained vehicle). people that just got hired are already supervisors. you get raises for the dumbest reasons. DO NOT WORK HERE OK
Pros
nothing
Cons
everything
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productive workplace
Call center Agent (Current Employee) –  Winnipeg, MB25 May 2017
the staff members and bosses are nice, very strict with attendance and punctuality, lots of calls and you dont get any breaks between calls, not sufficient pay but free food sometimes.
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Long and Tedious day at work
Brand Agent (Current Employee) –  Winnipeg, MB23 May 2017
In my honest Opinion, it is an average place to work. Also with regards to the core values of the company, I don't see it in the day to day running of the company, and this is evident with the way people quit.
Pros
seldom free hotdogs
Cons
unsupportive floor support
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Overall rating

3.1
Based on 95 reviews
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Work/Life Balance
3.2
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2.6
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2.9
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2.9
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3.0

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