The housekeeping attendant at Siwash Lake Ranch -- a unique wilderness resort and guest ranch -- has primary responsibility for the comfort of ranch guests while performing house keeping duties for guests, staff, and the ranch family, ensuring safe, tidy, and optimally clean conditions in all areas.
Main Duties and Responsibilities:
1. Perform all year round house-keeping tasks for the resort, which include, but are not limited to: daily guest suite upkeep and full changeover on guests’ departure; cleanliness and presentation of all indoor/outdoor areas of the ranch house, staff buildings, and housekeeping work stations.
2. Ensure that all aspects of the areas above are in top operational order, and are cleaned to the highest quality standards with fine attention to detail.
3. Perform all laundry duties.
5. Ensure security of guest rooms and privacy of guests and ranch family.
1. Spring cleaning and season start-up preparations.
3. Fall cleaning and season close-down tasks.
1. Relocate to remote, wilderness workplace and live on-site.
2. Complete required staff training and abide by existing systems.
3. Work in a cooperative manner with the owners and general manager.
4. Interact with guests as required; and provide them with an ongoing, exceptional level of service and quality at all points of contact.
5. Attend to guest requests or resolve any guest complaints, while ensuring that the guests’ needs are exceeded.
6. Assist other personnel as required for the purpose of ensuring an effective and efficient work environment.
7. Work cooperatively with other team members.
8. Maintains tools and equipment in safe operating condition and regular daily upkeep of all tools, work stations and project areas in a tidy and organized manner.
9. Stock and sort supplies as required for your department.
11. Submit documentation as required (for the purpose of providing written support and/or conveying information).
12. Maintain safe work practices and the use of environmentally sound practices.
13. Work towards continuous improvement and quality in all areas.