There are dozens of call centres in the niagara region, this is the absolute bottom of the barrel.
If you are looking to work in a call centre, if you have transportation to get to literally any other call centre in the region, do it. This is the absolute worst.
Working in a call centre can be stressful, but "it could be worse, you could be at Sitel", is a common phrase you'll hear at other call centres in the region.
Bad management, awful working conditions, atmosphere of despair, computers don't work most of the time, employees treated as sub-human but customers and management.