Inbound Customer Service Representative
Sitel - St. Catharines, ON

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The Perks:
 Unlimited Incentives
 Paid Training in classroom supported by Certified Trainer
 In-house café
 Free parking
 24 hours access to a free fitness room
 Get involved with charitable events and community causes
 Medical benefits after 90 days, dental and vision after 180
 Opportunities for advancement
 Employee discounts at major retailers in the City
What We Do
 Assist Customers with understanding their bills and products
 Build trust and rapport quickly with the customer
 Promote new products or services that will benefit the existing customer
 Respond to customer’s questions and requests
 Present additional upgrading opportunities
When we Work
 Due to 24/7, 365 days a year operation, shifts can be anytime
 Offering fulltime, permanent positions; 40-44 hours/week
 Evening and afternoon shifts available (never wake up early!)
 Schedules provided on a 3 month rotation
What Makes a Great Associate?
 Passion for providing excellent customer service
 Flexibility to meet a schedule that changes every three months
 Outgoing individuals who are comfortable with suggestive sales
 Team player with a positive attitude
 Reliable and punctual
A high school education or GED, or equivalent experience is required
Please note that any communication will be done by phone or e mail

About this company
Do you believe in what you do? Can you feel it? Do you have what it takes? How strong is your commitment? These are the types of...