Management (Current Employee) – Canada – 24 August 2017
You should expect to put in a lot of hours to complete the abundance of ever growing work on your plate, there is no shortage of things to do for actual customers, HR nice to have but mandatory stuff, traveling, no such thing as a 8 hr day. You are pretty much on your own to get things done which is nice, people are great but everyone is drowning in processes. Travel is okay but excessive, away from home too much. Development is mainly all offshore and is a major challenge to get quality things done and delivered.
Decent salary and benefits, rewarding challenges, majority people are great except for a few
Too much work, not enough people to do it all, those here have to pick up the slack and burn out
A progressive company with a well educated and dedicated team of professionals
Senior Manager, Global Services& SI (Former Employee) – London, UK – 6 October 2015
Guaranteed that when you walk into work, you will be presented with a new set of challenges. A well formed team of professionals who work well in a cross-functional environment. Management is well organized and ensures that the strategies across all teams are well aligned and accountability is maintained. Shifting priorities across the teams did create some challenges.
Multi-lingual Technical Support (Former Employee) – Montreal, Canada – 29 April 2013
• I served as a point for first level troubleshooting for airlines worldwide • I would determine our customer’s needs/issues and dispatch technicians accordingly. • Was responsible for maintaining the functionality and operations for airport equipment ranging from bag tag scanners to complex operational software for airports spanning the globe.
Large scale airport work place under extensive security measure and 24 hours rotational shift work however being in contact with various specialists and engineers made the environment pleasant to work and with additional future growth.