Sales Coach (Former Employee), Scarborough – November 11, 2014
Pros: senior team lead is a great boss and an excellent role model and decent hours.
Cons: very low pay, no benefits, poor management, not long term
I worked at Simpro a few years ago as a "Sales Coach." Typical day would be training new call centre agents and providing feedback on their progress. Would also supervisor the floor when needed. The management is very poor overall. The senior TL is an amazing person and a wonderful leader however, other management is very poor and battle to prove they – more... are better than you. Other co-workers were pretty cool but a lot of political BS. Hardest part of the job was leaving behind new friends and my boss. Having to have met a few great people which still keep in touch. This is not a long term position, especially if you already have a solid experience portfolio. – less
Inside Sales Executive- For Financial Institution (Current Employee), Toronto, ON – April 12, 2014
Achievements: top sales performer Duties: • Deal directly with customers by telephone and close deals while maintaining established sales targets. • Establish professional and responsive relationships with customers to ensure total customer satisfaction while meeting all business profitability objectives. • Effectively handle CRM tool to manage records – more... of customer interactions and transactions. • Develop and maintain knowledge and understanding of integrated services and offerings, with a focus on banking products and procedures. • Identify and overcome objections with sales strategies and effective rebuttals. – less
Sales Coach (Former Employee), Scarborough, ON – April 7, 2014
Pros: managers outings
Cons: no time for lunch, too busy
A typical day at work consisted of me training and preparing trainees for the sales floor. I managed them for an incubation period of 2 weeks and provided an individual assessment of their production. My co-workers and I worked together as the process requires a team effort. The hardest part of my job was firing trainees who did not succeed in their – more... incubation period. The most enjoyable part of my day was working with the trainees directly, developing incentives and making our teams daily target! – less
uncomfortable, discouraging and disgusting work environment. Despicable staff.
iinside sales (Former Employee), Scarborough, Ontario. – January 1, 2014
Pros: unskilled employees. easy to make an impression.
Cons: eight hour shift. 1 15 min break. 1/2hr lunch.
Horrible place to work. Good place to socialize. Team leaders are incompetent with poor to little appreciation for talent. Overall,management is severly illmannerred and could benefit from a course in etiquette and social skills. Call center smells and could do with new equipment, furniture and a cleaning. Basically put if you are not keen on hygiene, – more... skill or good manners, this is the place for you. – less