Public Health Technician (Former Employee) – Las Vegas, NV – January 11, 2016
I worked for the company for just over 60 days and found out I was pregnant about a month into the job the regional manager was the main person I talked to and told her about my pregnancy we talked about ways to work around my schedule to make baby apts and me, her, my section supervisor and base supervisor were all ok and on the same page then some guy who thinks he is boss comes in and says we don't have the manning to cover your apts and basically called me a liar about what me and regional talked about. In order for apts to be considered supposively they had to go thru him and everyone else. My medical apts shouldn't have to go thru everyone to get approved. My baby's health was more important then this pathetic excuse for a man. The communication between everyone was not there. He started treating me like a child telling people over me that I needed to start checking in with him during my shift to verify I was there. Seriously I had 4 years in the field I don't need to be babysat. I'm a grown woman. I do have integrity and don't need to deal with his drama. Hopefully someone puts him in his place because if he's gonna act like boss he should probably start treating people with respect and not flirting and hitting on coworkers being unprofessional.
Decent pay, regional manager seems nice
Poor communication, bad location, poor base management
Medical Administrative Contractor (Former Employee) – Eielson AFB, AK – October 26, 2015
I enjoyed going into work every day at the military base. The company was great very supportive of employees and did not micro manger their employees. But was there with excellent communications and incentives for their employees.
referral clerk (Former Employee) – McConnell – July 27, 2015
You don't get paid what you deserve and it takes forever to get your supervisor to do anything for you, The supervisor never works and is two faced and if your new you will be doing jobs that aren't what you are paid to do also she will throw you under the bus to save herself and worst contract group to work for no one knows anything they take money from your check and it takes them 3 months to let you know why and training is the worst ever if that's what it should even be called. The manager will let everyone know your business and why so called confidentiality isn't known there at McConnell Worst Place ever...... I was hired for one job but never did it because my manager was too busy talking and never doing her job to teach me mine....Save yourself the trouble also your benefits take more than half of your pay........ DO NOT WORK FOR THEM YOU WILL NEVER GET A RAISE AND YOU WILL WORK ON DAYS YOUR SUPPOSED TO BE OFF
Working for this employer was a great opportunity in working with internal and external customers.
OTHER HEALTH INSURANCE TEAM LEAD (Former Employee) – Hanscom AFB, MA – April 20, 2015
My days consisted of identifying those members who need to update there personal information with the Facility. Monthly training to the internal customers was required along with creating marketing tools to help with the identification of the program.
Outpatient Auditor for Ohio State University (Current Employee) – Remote from home – January 23, 2015
Great company to be with. Great managers. A typical day by opening all my coding resources and coding programs. The frustrating part was wondering where I would be working today, or will I be able to get 8 hrs a day, or 40 hrs a week? Causing too much stress, interrupting my work.My regional manger is one of the best that I've ever worked with, great VP of Admin & Coding.
Public Health Technician (Former Employee) – Sumter, SC – October 23, 2014
I have previously worked with 3 other contracting companies and this is by far the absolute worse!!!! I have been with them for over a month and I have yet to been given necessary access as far as payroll. I was not provided correct information in regards to my fringe benefits that they are placing in a 401K verses paying me my money!!!! As soon as I get approval for another position I have applied for I am out of this joint!!!
needs improvement on treating employee's better and giving better vacation/benefit packages
PATIENT SERVICE REPRESENTATIVE (Former Employee) – Andrews AFB, MD – July 23, 2014
The third party program was not the best program at our clinic. We had difficulty getting everyone on board. Nobody took it seriously so it looked bad on our employee's. Patients were difficult at times.
pay, the ability to work without being monitored, supervisor
Referral Management Medical Office Clerk (Current Employee) – Omaha, NE – July 9, 2014
WORKING FOR THIS COMPANY HAS BEEN GOOD. HOWEVER I FEEL IT IS TIME TO MOVE ON. I HAVE BEEN WORKING THE SAME JOB FOR 3 YEARS AND THEY ARE PAYING THE SAME AMOUNT AS THE NEW HIRE THAT I HAVE TO TRAIN. I STARTED AT THE BOTTOM AND I AM CURRENTLY AN EXPERT IN THIS FIELD. I NEED MORE.
INSURANCE FOLLOW-UP SPECIALIST (Former Employee) – Omaha, NE – March 24, 2014
When I first interviewed for this job, I was told that it was a contract position, but they have the contracts for 5 years. Training was only for a week and after that we were on the floor working claims. I feel as if training should have been longer because the system that we were working on was very detailed on how to look up information for the claim. Management spent more time talking about each other and the people on their teams who have quit rather than anything else. It was hard at times to maintain the amount of claims that they wanted you to have because many of the payors wanted you to access their websites.
made friends that continue to be my friends today.
Supervisor of multiple departments (Current Employee) – Montgomery, Alabama – January 10, 2014
I started out with Signature Performance as a cash poster who posted insurance payments received for medical claims. I worked my way up to Manager and that is my current position. I am only leaving my position because our contract with the Air Force is coming to a conclusion.
Revenue Cycle Coding (Former Employee) – CA – November 12, 2013
The site I worked at was great, but the Management Team of Signature was a true nightmare. The Coding Director from TX alienated staff and clients. Management was a clique and the workload expected daily set you up to fail. They have lost business, no wonder why.