Medical Records Technician (Former Employee) – WP Air Base, OH – 18 October 2017
Worked on a Military installation and as a contractor you are there to pick up what the military does not complete. The issue is that Military personnel only spend a maximum of 3 hours a day actually doing what the office requires due to Military regulations and training, so the contractors actually did all the work.
Unrealistic expectations, lack of management on base
Medical Office Clerk (Current Employee) – Las Vegas, NV – 27 June 2017
Signature Performer have a lot communication with their employees.As a contractor at the Air Force Base I have the opportunity to learn a lot about medical care, regulations and protocols in the Health care system for our Active Duty members and families, at the same time allow me to learn how to process referral and improve my customer services.
PEBLO (Former Employee) – Las Vegas, NV – 30 April 2017
Wow! After reading the reviews this company you need to avoid. I told them I needed 30 days to move from the Midwest to Las Vegas. Signature Performance told me if I did not make it in two weeks they would offer the job to an unqualified individual. And they did, so the military service member is out and has to work with someone who does not know the job. It is all about the numbers and filling the job so this company can get paid. Sad HR has come down to this and the government allows this type of company to work with my beloved Air Force just to save a few dollars. Had a job offer 1 day after dealing with Signature Performance from one of their competitors. Shame on you Signature Performance, but at least you got paid!
Medical Records Technician (Current Employee) – PO Box 669 Poplar Bluff, MO 63902 – 30 December 2016
Not enough paid time off, no raises, can't have a family life. They want you to work for everyone else so they don't have to. They don't appreciate the work we do. The base is a nice place to work but the military does not work and gone all the time and we do all the work as contractors.
Outpatient Medical Records (Current Employee) – Wpafb, OH – 16 October 2016
A typical day has good flow and is not overwhelming. I enjoy the people I work with. This being a contractor position means there is no job security. The hardest part of this job is dealing with lazy people who don't want to do their share. The most enjoyable part is working with the military.
Medical Records Technician (Current Employee) – Biloxi, MS – 9 September 2016
I really love working with my co workers. A typical day for me is busy from 8-5 and I enjoy it. The hardest part of my job is trying to stay warm but once I get moving I'm ok. Management is great and I really enjoy the staff
Remote Medical Coder (Former Employee) – Tucson, AZ – 29 August 2016
I left a pretty good job to work for this dog and pony show (the only reason I left said job was the pay wasn't that great). I started in July 2016 and today (Aug 29) I was let go for a lack of work. No notice, no nothing. Management would schedule meetings and not show up for them. Thankfully I saw the writing on the walls a couple weeks ago and started looking form something else but I would avoid this company like the plague!
Applicant (Former Employee) – Fairview Heights, IL – 21 May 2016
I applied for this position and was over qualified. Called back after two weeks to see if the position was filled, I was told it was not. A month down the road, no one had the decency to call me to say the position was filled. Guess I wasn't white enough to get this job!.
Third Party Collector (Former Employee) – Minot AFB, ND – 25 February 2016
They took over two months to get the ball rolling on my hiring process when I had all the paperwork and information they needed from me returned within a week of them offering me a job. Once I told them I was no longer interested because of the amount of time it was taking the lady called me and said (at the time I was sick) "I know how I get when I'm sick and I'm easily irritable and make rash decisions" I was livid. I was irritated with them when a month had gone by without even so much as a call or email to reach out and let me know what was going on. So unproffesional and franky rude for her to try to put the blame back on me because I was under the weather.
Public Health Technician (Former Employee) – Las Vegas, NV – 11 January 2016
I worked for the company for just over 60 days and found out I was pregnant about a month into the job the regional manager was the main person I talked to and told her about my pregnancy we talked about ways to work around my schedule to make baby apts and me, her, my section supervisor and base supervisor were all ok and on the same page then some guy who thinks he is boss comes in and says we don't have the manning to cover your apts and basically called me a liar about what me and regional talked about. In order for apts to be considered supposively they had to go thru him and everyone else. My medical apts shouldn't have to go thru everyone to get approved. My baby's health was more important then this pathetic excuse for a man. The communication between everyone was not there. He started treating me like a child telling people over me that I needed to start checking in with him during my shift to verify I was there. Seriously I had 4 years in the field I don't need to be babysat. I'm a grown woman. I do have integrity and don't need to deal with his drama. Hopefully someone puts him in his place because if he's gonna act like boss he should probably start treating people with respect and not flirting and hitting on coworkers being unprofessional.
Decent pay, regional manager seems nice
Poor communication, bad location, poor base management
Medical Administrative Contractor (Former Employee) – Eielson AFB, AK – 26 October 2015
I enjoyed going into work every day at the military base. The company was great very supportive of employees and did not micro manger their employees. But was there with excellent communications and incentives for their employees.