Allowed me to learn new skills by being promoted to other duties.
Rental Coordinator (Former Employee) – Windsor, ON – 24 May 2017
My time at Shoppers Home Health Care was very rewarding. I was promoted twice to other positions after being hired as a Customer Service Representative. I learned many new skills and enjoyed the work with C.C.A.C. Both in the orders for medical supplies as well as the rental equipment.
Client Delivery Set-Up Technician (Former Employee) – Toronto, ON – 5 January 2017
One of the most mismanaged workplaces I have ever been involved with. The money was decent but unless you sucked up REALLY hard you went nowhere in there and only if you knew how to pat someone on the back to know where to stick the knife were you going anywhere there. Unsafe working conditions and injuries not taken seriously nor addressed properly. They always tried to trip people up to do things that their doctor said they couldn't do to see if you were faking it and then fire you on the spot if they caught you. It was a joke really. They no longer exist and for that I am grateful
Service Advisor (Former Employee) – Kitchener, ON – 16 August 2016
Antiquated technologically to the point of scary dangerous. Constantly taking on contracts without having the resources to manage them Way too much middle management Co workers ranged from very good to complete dead wood that was never ever removed Hardest part of the job was struggling to provide service to disabled clients with little or no support or resources.
Most enjoyable part was the fact that the Rehab division was sold off to a company that hopefully will treat whats left of the staff and clients with the respect they so desperately need.
Enjoyed the team environment as everyone helped with situations as needed.
Reception, Customer Service (Former Employee) – 565 Arvin Ave, Stoney Creek, Ontario – 24 June 2016
Check all e-mails for emergency calls and respond in a timely manner. Learned about wheelchair and walker equipment in order to schedule service calls with the correct technician.
Management was available as needed to aid in the solution of escalated problems with clients. Co-workers were always ready to help in anyway to aid with ensuring clients parts and needs were met in a timely manner.
The hardest part of the job was dealing with clients who were not able to communicate. Some were non-verbal and some did not have good language skills.
I enjoyed being able to help clients with their service problems and getting them back mobile so they could enjoy their daily life.
Sometimes not being able to help clients due to them having financial constraints
self-fulfilling somehow you've been a help for others.
Evaluation Builder/Picker (Former Employee) – Scarborough, ON – 24 June 2016
my co-workers were good and fun to be with. it's time schedule were good and flexible. processing order for clients who are in need of medical equipment was a great feeling that somehow you lessen the burden they are on.