Shoppers Home Health Care Employee Reviews

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Relaxed and fun place to work friendly co workers
Delivery Driver (Former Employee) –  Stoney Creek, ON22 August 2017
Under paid for job being completed ,lack of organization, possible exposure to verity of infectious diseases by handling medical equipment without proper training
Pros
Great management to work with
Cons
Lack of job security
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work eithics
Service Technician (Former Employee) –  Toronto, ON13 June 2017
the work environment at shoppers now lablows bought them is a fair company if you love working with people with special need then this is a place to work at. the benefit and salary is above average
Pros
you work on field meet different customers helping people
Cons
drive long hours and also no room to grow
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Allowed me to learn new skills by being promoted to other duties.
Rental Coordinator (Former Employee) –  Windsor, ON24 May 2017
My time at Shoppers Home Health Care was very rewarding. I was promoted twice to other positions after being hired as a Customer Service Representative. I learned many new skills and enjoyed the work with C.C.A.C. Both in the orders for medical supplies as well as the rental equipment.
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shoppers
Summer Student (Former Employee) –  Kingston, ON23 May 2017
this job was one of my first full time job the expenicence was amazing the hours were great the people were amazing and it thought me a lot about the real world work
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productive and great place to work.
CUSTOMER SERVICE REPRESENTATIVE (Former Employee) –  Barrie, ON19 March 2017
Dealing with the customers in an efficient and timely manner was the most satisfying part of the job.
Being thorough with follow up via telephone, email, or fax with Healthcare vendors and clients.
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Poor management
Driver (Former Employee) –  Barrie, ON9 March 2017
poor management, no advancement opportunity, no employee appreciation, I didn't learn anything, was happy when I heard they were going out of business
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Was ok!
Service Coordinator (Former Employee) –  Toronto, ON25 January 2017
Working at Shoppers was good most of the time. I do not believe management has your best interest in mind and they do not understand fully what it is that the little people do for them.
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Mismanagement with the store. Bullied to do work with no training
Customer Service Representative (Former Employee) –  Ottawa, ON17 January 2017
Not a good atmosphere everyone's worries they could get fired so they throw each other under the bus. No fun for long term employment. Stay clear until they have overhauled the entire establishment.
Pros
Free lunches, some weekends off
Cons
Bullied at work, threatening words towards your job security. Expected overtime without pay. No job security
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Used to be a great place to work.
Distribution Supervisor (Former Employee) –  Toronto, ON11 January 2017
The staff at the time of my employment were amazing. Once the Company sold off their assets and the new people took over it was a nightmare. The Clients suffered tremendously.
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Mismanaged
Client Delivery Set-Up Technician (Former Employee) –  Toronto, ON5 January 2017
One of the most mismanaged workplaces I have ever been involved with. The money was decent but unless you sucked up REALLY hard you went nowhere in there and only if you knew how to pat someone on the back to know where to stick the knife were you going anywhere there. Unsafe working conditions and injuries not taken seriously nor addressed properly. They always tried to trip people up to do things that their doctor said they couldn't do to see if you were faking it and then fire you on the spot if they caught you. It was a joke really. They no longer exist and for that I am grateful
Pros
Mon-Fri
Cons
the rest of it
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Helping People
Receptionist / Customer Service Representative (Former Employee) –  Thunder Bay, ON20 November 2016
Shoppers Home Health Care in Thunder Bay has been in existence for many years and was largely Community influenced and based. It is now corporate and loosing it's personal community touch.
Pros
Helping people and Community
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Good company to work for
Service Technician (Former Employee) –  Kitchener, ON28 September 2016
Well established company, pays not to bad, good people to work with can be a very fast paced environment at times.. benefits are good and supply proper tools for the job
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Organization is critical.
Customer Service Representative (Current Employee) –  Barrie, ON15 September 2016
Many systems have been put into place to make the job flow well. Great people to work with. Needs improvement on communication of new products and systems in place.
Pros
great staff
Cons
product understanding needs improvement
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Horrible place to work
Service Advisor (Former Employee) –  Kitchener, ON16 August 2016
Antiquated technologically to the point of scary dangerous.
Constantly taking on contracts without having the resources to manage them
Way too much middle management
Co workers ranged from very good to complete dead wood that was never ever removed
Hardest part of the job was struggling to provide service to disabled clients with little or no support or resources.

Most enjoyable part was the fact that the Rehab division was sold off to a company that hopefully will treat whats left of the staff and clients with the respect they so desperately need.
Pros
Helping people
Cons
Everything imaginable
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Enjoyed the team environment as everyone helped with situations as needed.
Reception, Customer Service (Former Employee) –  565 Arvin Ave, Stoney Creek, Ontario24 June 2016
Check all e-mails for emergency calls and respond in a timely manner. Learned about wheelchair and walker equipment in order to schedule service calls with the correct technician.

Management was available as needed to aid in the solution of escalated problems with clients. Co-workers were always ready to help in anyway to aid with ensuring clients parts and needs were met in a timely manner.

The hardest part of the job was dealing with clients who were not able to communicate. Some were non-verbal and some did not have good language skills.

I enjoyed being able to help clients with their service problems and getting them back mobile so they could enjoy their daily life.
Pros
Helping clients
Cons
Sometimes not being able to help clients due to them having financial constraints
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self-fulfilling somehow you've been a help for others.
Evaluation Builder/Picker (Former Employee) –  Scarborough, ON24 June 2016
my co-workers were good and fun to be with. it's time schedule were good and flexible. processing order for clients who are in need of medical equipment was a great feeling that somehow you lessen the burden they are on.
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A+
Store Manager (Current Employee) –  North Bay, ON20 June 2016
Shoppers Home Health Care isa in the process of restructuring. I believe that they have the right people in the right places to make Shoppers a great Company to look forward to working for.
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Great learning experience
Sr. District Manager (Former Employee) –  Toronto, ON14 June 2016
Collaborative environment, fun, great people to work with. Great learning experience in the health care industry. Compassionate, caring people who were focused on the customer.
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.Co workers were more like a second family,all workers had the same dedication to customer satisfaction.
Driver & Distribution (Former Employee) –  Toronto, ON13 May 2016
is a very enjoyable place to work,has a very family style atmosphere.the day consisted of checking the drivers off after there shift,verifying equipment picked up. Management was caring/understanding people and the same as the co workers,the hardest part of the job was leaving at the end of the shift,the most enjoyable part of the job was the start of the shift.
Pros
barbecues in the summer, 50/50 draws
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great workplace
Customer Service Representative (Current Employee) –  Greater Sudbury, ON27 April 2016
Amazing co-workers, and space to work with. Training provided appropriately when needed and sometime just to refresh materials as to better serve the community of clients.
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Overall rating

3.2
Based on 61 reviews
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Ratings by category

Work/Life Balance
3.4
Salary/Benefits
3.1
Job Security/Advancement
2.7
Management
2.8
Culture
3.1