Allowed me to learn new skills by being promoted to other duties.
Rental Coordinator (Former Employee) – Windsor, ON – 24 May 2017
My time at Shoppers Home Health Care was very rewarding. I was promoted twice to other positions after being hired as a Customer Service Representative. I learned many new skills and enjoyed the work with C.C.A.C. Both in the orders for medical supplies as well as the rental equipment.
Client Delivery Set-Up Technician (Former Employee) – Toronto, ON – 5 January 2017
One of the most mismanaged workplaces I have ever been involved with. The money was decent but unless you sucked up REALLY hard you went nowhere in there and only if you knew how to pat someone on the back to know where to stick the knife were you going anywhere there. Unsafe working conditions and injuries not taken seriously nor addressed properly. They always tried to trip people up to do things that their doctor said they couldn't do to see if you were faking it and then fire you on the spot if they caught you. It was a joke really. They no longer exist and for that I am grateful
Service Advisor (Former Employee) – Kitchener, ON – 16 August 2016
Antiquated technologically to the point of scary dangerous. Constantly taking on contracts without having the resources to manage them Way too much middle management Co workers ranged from very good to complete dead wood that was never ever removed Hardest part of the job was struggling to provide service to disabled clients with little or no support or resources.
Most enjoyable part was the fact that the Rehab division was sold off to a company that hopefully will treat whats left of the staff and clients with the respect they so desperately need.
Enjoyed the team environment as everyone helped with situations as needed.
Reception, Customer Service (Former Employee) – 565 Arvin Ave, Stoney Creek, Ontario – 24 June 2016
Check all e-mails for emergency calls and respond in a timely manner. Learned about wheelchair and walker equipment in order to schedule service calls with the correct technician.
Management was available as needed to aid in the solution of escalated problems with clients. Co-workers were always ready to help in anyway to aid with ensuring clients parts and needs were met in a timely manner.
The hardest part of the job was dealing with clients who were not able to communicate. Some were non-verbal and some did not have good language skills.
I enjoyed being able to help clients with their service problems and getting them back mobile so they could enjoy their daily life.
Sometimes not being able to help clients due to them having financial constraints
self-fulfilling somehow you've been a help for others.
Evaluation Builder/Picker (Former Employee) – Scarborough, ON – 24 June 2016
my co-workers were good and fun to be with. it's time schedule were good and flexible. processing order for clients who are in need of medical equipment was a great feeling that somehow you lessen the burden they are on.
.Co workers were more like a second family,all workers had the same dedication to customer satisfaction.
Driver & Distribution (Former Employee) – Toronto, ON – 13 May 2016
is a very enjoyable place to work,has a very family style atmosphere.the day consisted of checking the drivers off after there shift,verifying equipment picked up. Management was caring/understanding people and the same as the co workers,the hardest part of the job was leaving at the end of the shift,the most enjoyable part of the job was the start of the shift.
Mobility Service Technician (Former Employee) – London, ON – 18 April 2016
Turning on a mobile app to determine my run sheet for the day. This made going paperless more efficient and was quickly learned. Going out into the community to service or repair high end mobility equipment. At times, bringing equipment into the shop for in depth repair work.Communicating with co-workers and management any client concerns or health and safety issues. The most difficult part of the job was after hours where problem solving was key without the benefit of business hours resources. The best part of the job was meeting and interacting with interesting people and being offered the most up to date technical courses at the company's expense. We would all also involve ourselves in the odd pot-luck lunch here and there . Over all , this was a great 15 year experience that I will always find invaluable.
Technician (Former Employee) – Kitchener, ON – 11 April 2016
I received a lot of satisfaction working with the people of the long term care facilities and the individuals of the community. I would deliver equipment and evaluate and fix power and manual equipment. It was fulfilling knowing that once I left the clients that I worked for was able to get on with there daily activities once I was able to correct any and all issues with there equipment. Each week that I returned many people would thank me or ask for help which I enjoyed.
Satisfaction on peoples faces
Not being able to complete or fix all equipment due to parts being damaged, and then having to wait to recieve the new part