Cashier/Stock Clerk (Former Employee), Dougall and Cabanna – December 19, 2013
The management is uneducated, and lack the critical thinking skills necessary to run a billion dollar organization. Hiring practices are biased because family members or friends of current employees are always hired. Employees are not notified of scheduling changes. Insufficient training is provided to new employees. Supervisors are not payed for lunches that they have to work. Employees are asked to perform tasks without pay following the completion of their shifts. Management shows discrimination and makes racial remarks towards employees when customers are not present. The management disciplines employees for stuff that does not make sense, and does not provide sufficient video footage to support the claim. Video footage provided is never 100% definitive, and they fire people based on speculation rather than definitive evidence of wrongdoing. No employee harassment prevention sheets were in place for two years. Labor Board had to ensure that harassment prevention forms were filled out. Overall, a very stressful and unprofessional company to work for. This store averages a turnover rate of 40 people per year over the last two years through resignations, terminations, and employee transfers. I would seek another place to work.
Lots of great employees, and a great work environment!
Pharmacy Assistant (Former Employee), Windsor, ON – February 27, 2015
Great work environment, however it would take years to advance with the company to get better wage increases. A pretty big work load (when it's busy), so some days you leave feeling a little wore down and stressed.
Assistant Store Manager (Current Employee), Fergus, On – February 26, 2015
A typical day is very busy, pulled in many directions. I have learn how to deal with each issue as it arises. I manage employees to reach their personal best while at the same time following the needs of the day. I have great co-workers. Some need more attention that other. Some only want me to listen to them. I'm there for each and everyone of them. I support them and encourage them daily. the hardest part of my job sometimes is to keep everyone calm on busy days. Dealing with customers can be hard for anyone. For a cashier who is young with little experience it can be a nightmare. I am there for support and to take over if need be. The best part of my job is when the elderly come in to shop. They can be so sweet. Sometimes they just want to talk. Other times they need a hug or have come in to tell me that someone in their family has past away; again a hug. I love it when an employee I have not seen in a few shifts says "I have missed you". It makes my day when an employee bakes me a treat or hugs me because they are happy to be working with me. I get great joy when I can make someone laugh. Their happiness is important to me.
I enjoyed my time being at Shoppers Drug Mart. I felt right at home working with the other employees. the supervisor was understanding and really helpful with making me feel comfortable with the work.A typical day at work would consist of me helping customers find items, cleaning and restocking shelves, relabeling and etc
Cosmetics (Former Employee), Brampton, ON – February 16, 2015
Pros: 30% discount
Cons: work on holidays, pay sucks
I enjoyed working at Shoppers. I learned a lot especially with customer service. I met a lot of good people in the work place. The things I felt that the company needed to work on was management.. Lack of communication was a big one and alot of it was "favoritism" with employees. The hours were okay but the pay sucks especially when you've been with the company for so long and you don't get a raise... Their is no growth within the company at all.
Pharmacist Assistance (Former Employee), Abbotsford, BC – February 15, 2015
It was a remarkable experience for a first job. Co-workers were very helpful, and always gave a demonstration of a task if it was unfamiliar to me. Helped me learn many skills such as stoking, inventory, helping guests