Pros: Product Discounts, workplaces environment
Cons: Shoplifters and agitated customers
A typical day at work involved greeting and helping customers find the products they were looking for in an efficient and friendly manner, and processing their purchases accurately ensuring that they received applicable discounts and promotions. My tasks also involved processing customer's lottery transactions, resolving customer complaints, stocking shelves with products efficiently and accurately, placing and removing shelf talkers according planograms and flyer deals, organizing the store's backroom, and assisting Supervisor's with additional tasks.
Working in retail has taught me that the key in creating a genuine rapport with customers is to listen and understand them. To remain respectful and maintain a friendly demeanor when dealing with agitated customers.
I have to say that the management at the company I recently worked for was extremely supportive, they helped me grow professionally and on a personal level. All members of management were proficient individuals that were motivated and dedicated. My co-workers were diligent, motivated, positive individuals that became family to me.
The hardest of the job was to stay on top of shoplifters during rush hour times. The most enjoyable part of the job was to arrive at such an enjoyable work environment.