My typical day at work often went along the lines of selling shoes, or helping customers out with anything they needed. The job taught me how to stock items properly, read online orders, associate with people and learn vital experiences to aid me with life or my next job. The most enjoyable part of my job was making sales and seeing people happy that thy got the shoes for them. I also enjoyed getting complimented for my service. Though the most difficult part of the job was the sudden rush of people around the last hour or two of work.
Assistant Store Manager (Former Employee) – Winnipeg, MB – 14 August 2017
The company is a great place to start for a first job if you're set in the right location. You're given an efficient amount of training. The hours are not there to keep all of the staff happy or to stay with the company. Really good shopping and working environment.
Staff are phenomenal to work with, great place to build relationships with both the staff and the customers, Great place to start off and get service training or build your way up in the company
not enough hours to keep staff happy, poor management; too much drama, time fraud
Sales Associate/Cashier (Former Employee) – New Westminster, BC – 14 August 2017
Overworked and underpaid staff. My 17 year old coworker was given manager duties and still being paid minimum wage. When there had been some safety issues regarding a stalker the manager told my coworker and I that we were being "silly girls".
RETAIL SALES (Former Employee) – Calgary, AB – 20 June 2017
shoe ware house is a good part time job just as any job in the mall is, aside from the problem i had with management when it came to a vacation that i had already booked before she came it was a good place to be
I had gotten the job in june 2016 and only planned on keeping it for the summer to make a little extra money, i stayed until september 2016. i loved this job, the people i worked with were fun and had great laughs
Sales Associate (Former Employee) – Balzac, AB – 22 April 2017
The employee recognition is not quite the best, and there is much to be improved over management style and the negative culture within the workplace. Otherwise, it's a relatively lenient and relaxed retail experience.
Excellent customer service (Current Employee) – Mission, BC – 7 April 2017
A typical day at work is helping customers and ringing them through the till. What I learned is that when you get out of your comfort zone you actually start to open up, I was very shy before having this job but now I'm a social butterfly. The management at The Shoe Warehouse is AMAZING they're so nice and if you do something they correct you in a very polite way instead of saying do it, they say why don't you try and say/do it like this. The hardest part about the job.... there isn't one really. The most enjoyable part of my job is coming into work and feeling greeted by everyone i work with because we all act as a giant family, no one dislikes each other in my work place we all get along with each other quite well
Service associate (Former Employee) – Winnipeg, MB – 23 March 2017
I really enjoyed working for Shoe Warehouse. A typical day would be walking in, opening the till, making sure the store was clean and tidy for customers to start shopping. The management was not the greatest which then lead me to resign. The hardest part of the job was being alone for the morning and having 20 customers in the store, which lead to constantly being stolen from because I couldn't possibly watch all customers. The staff I worked with was great, I just wish they managed it better.
Sales Associate (Current Employee) – Calgary, AB – 5 February 2017
The typical day at my workplace includes meeting the required set goals while working harmoniously with team-members to generate positive results. Greetings customers, making sure I give them above and beyond service so that they come again and again to buy one of the finest collections of shoes that we have.
The management team works hard and makes sure associates learn the very best of customer service and evolve more professional day by day. The workplace culture is easy-going and relaxed yet professional to the very extent.
For me, the hardest part of the job is to reach the place as it is a bit far off from where I stay and not having a vehicle makes things a tad bit difficult sometimes.
The most enjoyable part of the job is measuring kids feet and seeing them happy when they finally find a pair of shoes or boots for themselves is priceless !
Sales Associate (Former Employee) – Grande Prairie, AB – 7 December 2016
A typical day is organizing shoes on the shelf. I learned more about shoes and their different purposes. Management was okay, they didn't cater to any of our needs. The staff was good to work with. The hardest part of the job is trying to understand all the customers needs and find a suitable shoe that they actually like. The most enjoyable part of the job is being able to interact with everyone.
SALES ASSOCIATE (Former Employee) – Oshawa, ON – 24 October 2016
The company is amazing, and they really care about ensuring that the employees are trained well, so that they will be able to provide a customer with whatever information is needed. there is a lot of opportunity to transfer to other stores and other companies that belong to the same banner as the Shoe Warehouse, so there is a lot of security in the job. It is a challenging environment for a part timer because a lot of product knowledge is required, regardless of how often you are there, and you are required to complete training on your own time before first second and third shifts. Management is pretty easy going, and the Shoe warehouse is a relaxed environment, however, the Shoe Warehouse is the least recognized company part of the Town Shoes banner, so a lot of attention went to the bigger companies before it's focused on the Shoe Warehouse. If you're into fashion and new trends, especially in shoes, the Shoe Warehouse is a great place to work, because you're constantly being introduced to what's new in the fashion industry, and receiving education on brands and products.
good discounts on all stores apart of town shoes banner, employee appreciation, customer feedback
sometimes slightly unproffesional, not always able to accomidate the time off you need
Sales Associate (Former Employee) – Prince George, BC – 27 May 2016
It had its good days and bad, just like any other job. Some incredible people, and some people I never want to see again. The job can definitely be stressful at times considering we had so much to do all the time, but in the end I made some wonderful friends. It was just time to go.
Sales Associate (Former Employee) – Nanaimo, BC – 10 May 2016
Helped customers find sizes, assisted them in finding the right shoes for certain activities. Processed transactions including sales, returns, exchanges, and web orders smoothly and efficiently. Managers are trained very well for the most part, and the co-workers were fantastic to be around. Hardest part of the job was maintaining the store on busy days, as it's very large and there's lots of different product. Best part about the job was the incentives that you got from the company for going above and beyond.
Key Holder/Supervisor (Current Employee) – Calgary, AB – 19 February 2016
It hurts when putting everything in the company you put a lot of hours too, forgotten and kind of gave up everything that you put towards. It was more harder to see my hours get cut in front of me and promised positions that i never actually received.