SHI International Corporation Employee Reviews

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Young company culture
Inside Account Executive (Former Employee) –  Austin, TX7 June 2016
It's a very young enthusiastic work culture. It does entail a lot of cold calling which can be difficult at times but there is always somewhere there to coach you through things. The base salary is livable off of but not assuring for the long term. They cater lunch around three times a week and host a lot of happy hours and understand the work/life balance pretty well. It's a good transition job from college to the real world but not a place that a lot of people make long term careers at.
Pros
Free lunches, 16 PTO days
Cons
Low base, Constant cold calling
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Good First Job
Inside Account Executive (Current Employee) –  Somerset, NJ16 August 2016
Solid pay a recent graduate from some sort of university or college. 5 weeks of paid training.Regular 9-5. A Lot information and pretty fast paced. Easily weeds people out that aren't sales driven. Revolving door employment. Competitive environment. Hardest part is dealing with rejection and not seeing any benefits for a LONG time.
Pros
1K bonus after 6 months and free lunch on occaions
Cons
rarely commission a until a year mark
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Great place to work and grow
Configuration Technician (Former Employee) –  Somerset, NJ1 October 2016
Shi is a great place to work with advancement from the warehouse to the corporate office. The jobs teaches you alot about computers,hard drives,memory etc if you didn't know about Shi is a great place to learn
Pros
Benefits are great, hour lunches
Cons
Management sucks
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Fast Pace, Energetic, Work place - Support Lacking
Inside Account Executive (Current Employee) –  Austin, TX17 July 2016
SHI is a place that appeals to the softer needs in a job. Culture, throughout, from upper management down is very fun and easy going. This almost looks like coupled with the free meals and social events as though they need to cover up and compensate for a very small salary. The base salary is extremely low for such a profitable entity that doles out all of the sales cycle responsibilities to the revenue earners. As the source of income beyond the poor compensation there is a lack of support and development in a concentrated and meaningful way. There are many, many, processes and hierarchies to navigate which waste time and cause confusion where better systems alone would improve functionality and add time into the revenue generating actions. Beyond the processes the hierarchy's to navigate and channels of escalation can be convoluted and shrugged off easily. (not my department syndrome) Good learning experience for new disposable employees. Management should focus on making employees happier by developing skill for the role and its many functions involved, by way of development and proper compensation.
Pros
Free lunches and social events, Great culture
Cons
Work life expectations far exceed compensation, Development lags behind responsibilities and poor processes add to this dillema
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Productive and fun workplace
Inside Account Executive (Current Employee) –  Austin, TX22 September 2016
I loved this job. It was easy, fairly competitive, and had great benefits for a recent grad. As long as you took care of work, the day was easy and you got rewarded for you efforts.
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a productive and relaxed workplace that continues to grow and gives opportunties internally for growthto
Lead Configuration Technician/Server Specialist (Current Employee) –  Piscataway, NJ1 May 2016
Software House International(SHI) is a rising, independent company that continues to grow. There's lots of opportunity to grow within the company, and several positions ranging from the technical to sales. There's great benefits and bonuses that can be obtained, and a very balanced work environment overall.
Pros
a very nice facility with people that make you feel comfortable
Cons
closing during bad weather conditions are limited
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Couldn't Have Asked For Better
Sr. Inside Account Executive (Former Employee) –  Austin, TX4 June 2016
I was one of the founding members of the Austin office. Everything from the work culture to the compensation were fantastic.
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Fun place with young professionals
Inside Sales Manager (Former Employee) –  Austin, TX28 April 2016
As a rep you are required to make 50 dials a day to accounts to earn business.

What you put into the job is what you get out of it and the compensation is worth it.
Pros
Free lunches
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Great co-workers; micromanging from upper/top management
Inside Sales Representative (Current Employee) –  Austin, TX13 October 2016
Many friends have been made working here. It feels like a family at times. My direct manager is great - however much pressure/micromanagement from higher/top level management. This has led to a loss of focus from the direct manager on dealing with the specifics of day-to-day customer/client interactions.
Pros
Free lunches
Cons
Micromangement from the director level surpassing the direct supervisor.
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It has a gym
Returns Specialist (Current Employee) –  Piscataway, NJ14 July 2016
My job is an easy job with some challenges. I have learned a lot from my fellow co-workers, whom are also great people to work with. Unfortunately, the management needs improving, and re-evaluation as well. The hardest part of my job is explaining policies within our department, then ending with miscommunication between other departments due to lack of training. Over all, this is not a bad company and there is space to grow.
Pros
Free gym in the company, discounts to many other companies, company parties, employee appreciation.
Cons
Lack of training, and lack of professionalism within the work environment.
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Great Enviroment
Inside Sales Executive (Current Employee) –  Austin, TX14 September 2016
Wonderful environment. You will definitely like to go to work. A lot of free lunches, happy hours and swag. You learn a lot about the different manufactures and inside sales. Keep in mind, cold calling is not for everyone. Management tries to make it fun. How well you do also depends on luck and territory.
Pros
Free lunches, happy hours, awesome management and enviroment
Cons
cold calling
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Polar opposite of what you're 'sold' in job ads/interviews.
sales (Former Employee) –  Milton Keynes21 November 2016
The U.K. Arm of SHI puts far to much emphasis on getting reps to hammer prospects with facts about SHI rather than striking up good, meaningful conversations - The initial 3 weeks of training is more like 3 weeks of brainwashing new starters into being able to reel off 'brag' type facts, most of which do not apply to SHI UK or the UK market what so ever. Training is 90% SHI and 10% about IT and the IT Industry.
A majority of the 'facts' and USP's relate to the US offices NOT the UK branch.

The internal workings and support leave a lot to be desired with some of the most important processes in sales being handled ONLY by staff in New Jersey, leaving your hands tied on many occasions until your colleagues across the pond get into the office. Not great.
The only culture in the building is one of cliques and sloping shoulders - if you aren't well received by some of your new colleagues, consider your card marked.
If you are liked, you can expect preferential treatment, free leads and free spending accounts - if not, you're in for a rough ride in many ways.

The fun and energetic environment you are told about is completely non existent, as is the case for career progression opportunities.
Certain upper management figures are unapproachable, unwilling to hear opinions or new ideas and are completely out of touch in regards to what kind of market their sales people are operating in.
You can also fully expect to have your probation period extended, even if you're ticking all the boxes.

There are some great people at the company but your positive experiences with those
  more... good people will be far outweighed by negative experiences with some of the companies over inflated egos.  less
Pros
Some genuinely great people
Cons
Terrible working environment, terrible leadership from the top, too cliquey, high turnover of staff, no realistic incentives or support for new starters
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Good first job then get out
Inside Sales (Current Employee) –  Austin, TX1 August 2016
Not what I expected coming into this job. The atmosphere is young. Free lunches. But management is not good and there is not much room to advance. They just restructured the entire job to territory sales and a minimum of 1 year in the role before consideration to move elsewhere.
Pros
free food
Cons
terrible management
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Great company culture
Senior Inside Sales Account Manager (Current Employee) –  Austin, TX23 November 2015
Learned a lot about the IT Industry and made strong connections. The management is really supportive and if you work hard you will see the benefits.
Pros
free lunches, young people
Cons
cold calling
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Hit or Miss
Inside Sales Representative (Former Employee) –  Ausitn texas15 August 2016
I learned a lot. Not all of this experience was bad.

When I first started, I was in a training class of 25. I was the 6th last, to leave.

I was very close to becoming very successful.

Went from 300 reps to about 750. This showed incompetence in the leadership at SHI.

I had 1 manager for a year = LOVED IT

switched 2 more times in 3 months = HATED IT. Basically had to start all the way over.

They play favorites. If you can be one of those, then it's smooth sailing.
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Fun place to work with many young people.
Inside Account Executive (Former Employee) –  Somerset, NJ21 December 2015
SHI was a great company to work for right after college. They provide fair compensation and create a pleasant workplace by providing a gym, ping pong, and many company wide activities.
Pros
Great food and amenities
Cons
Large company
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Decent Place to Work
Inside Account Executive (Current Employee) –  Austin, TX25 July 2016
Its a cool company with a lot of young folks to work with. Also there is a lot of free stuff which is pretty cool. Unfortunately, the base pay is kind of low, and it takes plenty of time to build a book of business to make decent money. I recommend if you can handle cold calling 50+ dials a day and have a good work ethic.
Pros
Free Lunch, Free random gear, cool people
Cons
Pay, Dials
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Good first job
Inside Account Manager (Current Employee) –  Somerset, NJ25 October 2015
good learning experience in a professional environment, but job advancement is only lateral and salary is not BOE when hired. everyone starts out the same
Pros
free lunches and breakfasts once in awhile, gym
Cons
zero company culture
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Great Place to work, grow, and get great experience
Inside Sales Executive (Former Employee) –  Austin, TX22 September 2016
SHI is an amazing place to work! My only two issues is that they do not pay enough to live even close to a comfortable life in Austin, and they need to be more organized when rolling out big changes in the company.
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Best Company to Work For
Global Enterprise Account Manager (Former Employee) –  Woodstock, GA21 October 2016
SHI International Corp was the best company I ever worked for. The owner is hands on and knows every employee's name and how they are doing. The whole atmosphere was like a big family which started from the top down.
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Overall rating

3.9
Based on 98 reviews
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Ratings by category

Work/Life Balance
3.9
Salary/Benefits
3.4
Job Security/Advancement
3.4
Management
3.5
Culture
4.0