Lead Sales Associate (Current Employee), Bothell, WA – January 25, 2014
Pros: free lunches every once in a while, great benefits, lots of hours in the summer yet little in the winter
Cons: little hours in the winter, paint is heavy.
Awesome place to build great sales experience. This one of the few places I can say that has a fantastic search department to find answers to questions that you may not know. Building rapport with contractors, helping home owners pick out paint and paint colors. You learn it all. Everyone was extremely friendly. I would say the most challenging task – more... is working during the summer months when the store is at it's peak business level. I loved knowing that I was impacting the community around me by what I was doing at work. Whether that was helping out a recently widowed women sell her house and move back home, or convincing the most stubborn of contractors to try a new product. – less
Third Key Manager (Former Employee), Tamarac, FL – November 1, 2013
the workflow is consistent and grueling. a lot of heavy lifting is involved. in this company you have to where a lot of hats and be great at everything because the customers are demanding. but i was lucky to have good co-workers from time to time so it seemed enjoyable most of the time. the hardest part of the job is keeping sales up because the market – more... dictates everything. the most enjoyable part is that they take care of the employees great benefits and if you pay your dues good compensation as well. – less
Store Assistant Manager (Current Employee), Houston, TX – October 30, 2013
Pros: flexible schedule, great benefits
Cons: typical retail job micromanaged by middle management
Day to day duties include mixing paint and filling orders. Management is like any other in sales, a lot of pressure to grow and make sales calls. Co-workers are the best part of the job, and the hardest part is the long hours and mediocre pay.
Delivery Driver (Former Employee), Little Rock, AR – October 30, 2013
A typical day at Sherwin Williams consist of driving and delivering paint to various clients on a daily basis and providing the best customer service possible. The management and co-workers are friendly and helpful. The hardest part of the job was lifting and carrying various items up stairs in the heat. Most enjoyable was meeting new people.
Assistant Manager (Former Employee), Charlotte NC – October 29, 2013
Sherwin Williams was a great career opportunity. From the knowledge that you gained from training that was provided to the things you learned about business in everyday operations. The people were really like family. You could call any Sherwin Williams store anywhere and tell them you were from another store and immediately it was like you had known – more... each other for years! Very open company. If you had a question or needed help it was there. Advancement opportunities were always available for those who worked hard and proved they deserved the opportunity. – less
Third Key Holder (Current Employee), Atlanta,Ga – October 22, 2013
Pros: discounted paint
Cons: short breaks
I learned a lot about the process of painting and customer service. I was educated on the process of residential repainting and commercial painting. On a day to day basis I would constantly fill out paint orders that would be delivered.
Sub Contractor (Former Employee), Charlotte, NC – October 9, 2013
Pros: the pay
Cons: lack of work at the end of 2005
The first few years were really good, after management changed and they lost a lot of the builder business it kind of dried up work wise. I couldn't keep on working more less part time or when it was a crisis.
Inside Sales - 3rd Key (Former Employee), Henderson, KY – October 8, 2013
Pros: nice breaks and lunces, closed major holidays with holiday pay, sick time, works with you on your schedule and family.
Cons: open some major holidays for sales, meeting goal, inventory is on halloween
A typical day at Sherwin Williams revolves greatly around working together as team. It is essential to work together to insure all orders are filled and all customers are assisted. Here your day begins and ends with providing customer service. You will interact with retail customers inside the store as well as contractors and property owners. You assist – more... in picking out colors, wall papers, boarders, flooring that will compliment each other in housing. You will fill those orders that are already in store and place orders with vendors for out of store orders. At time you will deliver orders and may demonstrate how product is used. You will make sales calls to up coming projects for future business and call on complaints as well to find the best solution for the customer and Sherwin Williams. You will keep up monthly paper work. Process transactions and payments for account holders. You will call on past due accounts and place credit apps for new accounts. You learn great customer service skills in dealing with retail customers and account holders along with earning their trust in a business aspect as often you enter the homes and personal lives. You learn to work well with you team members as it takes involvement from each staff member to ensure customer quality. You will learn more than just dealing with customers and accounts as you will often deal with outside vendors and members from other store and regional management. You will work in weekly inventory control and yearly inventory count. You will receive in stock and put it away. You will learn to mix paint, and what products are used for different situations. You will complete monthly modules to ensure you knowledge of the products and competitors products. You will learn to match colors to competitors colors and custom colors. You will learn to research the history of previous customers for present and future information. The hardest part of the job is calling on complaints and finding the solution that best fits both parties. There is often a lot of going back and forth in this process but there is often a solution found even if it comes to the outside information from a vendor. The management and coworkers are normally very nice work with as you are all trying to reach a common goal. Not only the manager of your store but of other stores are usually very informative and willing to assist along with sales reps who are at your disposal. The upper regional and district managers are usually very willing to listen and assist when needed. Ther are great opportunities for growth within the company as there are many different areas to advance and many areas to transfer if one is looking to relocate. As a whole, Sherwin Williams is a wonderful company to become a part of a team, gain knowledge and advance if you like. There is a lot of room for growth within the company and great to work for if you are a family person. – less
Commercial Sales Rep (Current Employee), New Mexico – October 6, 2013
Pros: make your own schedule throughout the day, coworkers are great and have made many new friends along the way
Cons: often times working at night on 'personal time', work/life balance can be difficult at times
Managing a calendar and allocate time to those customers that will have a return on time invested. Develop relationship and instill confidence in your customers that you are a one stop shop for all their coatings needs. Driving sales and new business is your main goal.
Ontario Color/ Sample Department Team Member (Current Employee), Ontario, CA – September 19, 2013
Pros: my hours are flexible and work with the hours of my other job
Cons: wearing a uniform would be a con. i am still not used to it.
Working the Color Sample Department there is always something to do. We are considered support for Sherwin Williams Representatives when it comes to providing presentation material such as Photo Imaging, Color Books and Presentation Boards. We also provide them with samples of pre-made inks or custom paint draw downs. Co-workers are great always there – more... to lend a hand when they can. Hardest part of my job is meeting deadlines due to the high volume of projects that come in. What is most enjoyable is completing a project and sending it out and moving on to the next one. – less