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Sheraton
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446 reviews

Sheraton Employer Reviews

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Friendly Staff
Front Desk Agent/Night Auditor (Former Employee), saskatoon, SKSeptember 4, 2014
Typical day at work:
- check guests in/out
- help guests settle into their rooms
- answer phone inquires
- cash out at the end of my shift

Hardest part of the job
- dealing with unhappy customers and making sure customers leave
with the desire to come back
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Workplace productive and excellent co-workers
Waitress/Bartender (Current Employee), Cambridge, ONAugust 4, 2014
Pros: people/co-working/environment/
Cons: schedule
Working at Four Points by Sheraton restaurant gives me two types of working hours, either morning or afternoon shifts. A typical morning shift at work would be arriving there around 5:40 am preparing everything for breakfast. Once the restaurant is open and customers walk in, I would approach them and explain what we serve for breakfast since it's usually – more... a buffet. Usually I would finish up with my morning shift around 12:00 PM. After everything is closed, I would have to check up for item that we would need write them down for my Manager to order them in. I follow up with my Food and Beverages Manager and he follows up with the General Manager. What I've learned working here is that every individual is different and that your not always right. Learned how to cope with people, and how to treat them. Everyone is different in their own way so I've learned how to deal with different personalities. I work with co-workers when the hotel is over 60-70% sold or if there is a special activity going on like a meeting in the banquet hall for example. All the co-workers I work with are amazing, I can depend on them for anything. The hardest part of the job is that we receive our schedules every Friday evening. It's hard to make any type of plans since you never know when your scheduled to work. It's hard for the Manager to know if were going to be busy or not. But I really enjoy coming to work because everyday is different for me. There are different customers everyday, but then there are customer that stay with us at the hotel for months. The most enjoyable part of the job is getting to know people that come around the world, learning about their cultures and being able to talk to them and having fun while still working. – less
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Hotel housekeeping, Laundry and front desk were so much fun and hard work too.
Housekeeping supervisor (Former Employee), Fredericton, NBJune 15, 2014
Pros: daily hours of 9-4, good atmosphere, generous and hard working staff
Cons: party clean up, cut hours.
I trained people and worked beside them to get 16 rooms ready by noon.
The laundry needed folding and carts filled in the afternoon and I love to fold clean laundry.
My day might include emergency fill in at the front desk to take calls and check guests in.

The hardest job was cleaning after a party weekend of Hockey teams or other festive weekend – more... get together. The rooms were a mess.

The most enjoyable was the laughter and the fun. I was so proud of my accomplishments as well.
Disappointment came when the management had to cut hours and so I left to make room for others who needed the job more than I. – less
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good for bigenners
Accounts Payable Administrator (Current Employee), Mississauga, ONJune 15, 2014
Pros: free lunch, medical benefit
Cons: long hours, work culture
Too much work to handle by a single person.
Good team and supervisors
Followup is the hardest part of Job
Vacations are the most enjoyable part of the job
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nice environment, great team,
Co-op placement (Former Employee), Toronto, ONMay 31, 2014
Pros: affordable employee lunches, great team
Cons: part time positions only
-Check-in and check-out guests in a professional and friendly manner.
- Enlightening new guests about the Starwood loyalty program.
- Provide directions & general information about the city and local attractions.
-Assist management with filing reports and creating spread sheets.
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very laid back
Security Guard (Former Employee), Montréal, QCMay 29, 2014
Pros: my own boss good food
Cons: being up late hours
Very good experience,
had to stay alert and ready made me feel very important
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Its Calmed
Housekeeping (Current Employee), Red Deer, ABMay 27, 2014
Pros: hotel discount
Its a fast paced placed. Its nice and calmed but its sometimes chaotic
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Productive use of Time and a healthy Work Culture
Sales Operation Manager (Current Employee), CalgaryMay 24, 2014
I strongly believe in TEAM work and effort. I always promote a crystal clear flow of communication which makes everyone individual/associates life and job a lot easier and at the end leave a positive impact on the minds of our clients for how organized and seamless is the entire operation.
Work place harmony is the core to success, and at the end of – more... the day how satisfied is my first line of defense(My sales reps) is matters to me the most. As they are the ones who are the face to the brand.

Thank you – less
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Friendly environment, great company to work for
Front Desk / Night Audit Supervisor (Former Employee), Richmond, BCMay 23, 2014
Typical day at the work includes greet the customer, satisfy their need. check in/out. Anwer phone calls, making reservations.
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Productive and fun workplace with a great outdoors area to take advantage of during the summer
Accounts Receivables (Current Employee), Dorval, QuebecMay 4, 2014
gather all the billing information, work with Controller and revenue auditor. Great atmosphere, co-workers have a great sense of humor.
Hardest part would be making sure nothing is missing on a daily basis and the most enjoyable part is when the clients pay in a timely manner due to correct billing and timely billing being put out.
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team work like basketball
Laundry Attendant (Current Employee), Red Deer, ABMarch 23, 2014
Pros: free drinks
Cons: short hour
Time is gold....we always be on time and use our time wisely.most of all team work helping each other.
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Busy, Flexible, Motivating
Front Desk Agent (Former Employee), Halifax, NSMarch 18, 2014
Pros: perks within the tourism industry
I worked this job part time while going to school so it was very flexible for my school schedule. I had great managers and I learned a lot of multi-tasking with this job. The hardest part was to make sure the check in process went smoothly and efficiently. The best part was the bonus structure... I was the top in sales and I was part-time, so it was – more... great motivation as they had a great bonus structure. – less
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Management
Laundry Staff (Former Employee), niagara falls OnFebruary 1, 2014
co workers are excellent people but management and the union work for each other not for you
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Interesting working place at Sheraton hotel
Houseman (Current Employee), SurreyNovember 9, 2013
•a typical day at work

- Banquet tables setting
- Ensured quality and clean facilities throughout the hotel

•what you learned

- Completed multi-task in limited time
- Worked closely with co-workers in more efficiently way

•your co-workers

-Friendly and very easy to work with
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comfortable work zone
ASSISTANT SUPERVISOR (Former Employee), EdmontonOctober 8, 2013
Pros: lunch break paid
Cons: mederate working hours
Comfortable work zone with supervisor managers and the workers.
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fun to work
front desk (Former Employee), Niagara Falls, ONSeptember 14, 2013
Pros: catered lunches at the end of the month and free soup for lunch every day
Cons: there was not anything bad
Every day was different because different people and different situations to deals with. You always had to be ready any type of situation and what ever was provided for you to do.
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Intriging Work
Houseperson/Room Attendant (Former Employee), Calgary, ABSeptember 12, 2013
Pros: classy atmosphere
Cons: ruthless management
I started out helping with laundry and running allot of errands at the hotel. ie (running up hair dryers,soap,towels) as well as stocking closets and filling the cleaning carts with towels,soap and cleaning supplies. I also cleaned rooms and learned about the extensive detailing process. The hardest part of the experience came when there was a management – more... change and I was forced to clean rooms full time (up to 17 a day) The most enjoyable part of the job was the guests appreciation for out hard work. – less
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A happy environtment
Night Auditor (Former Employee), Ottawa, ONAugust 13, 2013
Pros: free dinners
Cons: unknown schedual and no social life because of days off were tuesday and thursdays
I worked over night on a scheduled that would change every week. I learned more about working inthe office environment working there then i did anywhere else.
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Learning experience with a good culture
Marketing & Sales Admin Intern (Former Employee), Toronto, ONJune 8, 2013
Good culture
Good work life balance
Good learning experience
Qualified peers
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nice workin environment with busy day shifts and good management.
Shift Supervisor (Former Employee), Calgary, ABJune 7, 2013
It was a nice working experience to work with sheraton for long 2 years , i wanted to continue but my work perit was only for 2 years.
I started there as aFood n beverage server and gt to learn many things. Even cleared pro serve whie working there. we used to have busy day shifts especially on sunday brunch. co workers were co operative and helpful – more... and the management was nice too. i got to learn new things everyday during my shift hours.My job was never hard for me but yeah sometimes when we were very busy with the bus tours and sports team at the same time for buffet, but because of the strong teamwork we never faced any kind of problem. overall it was a very nice n pleasant working experiece with Four points of Sheraton. – less

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About Sheraton

For more than 70 years Sheraton has enjoyed a history as vibrant and spirited as the travelers we welcome. The world has changed, – Read more