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Sheraton
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489 reviews

Sheraton Employee Reviews

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Great Brand
Guest Relations Officer (Current Employee), CalgaryNovember 13, 2014
Very Productive. It was fun working in a brand which is hugely recognized globally.
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Great place to work, felt important, valued and proud to work there
Engineering Coodinator (Former Employee), Toronto, ONNovember 4, 2014
Pros: free meals, discounted rooms when traveling with family. meeting many famous people
Cons: not much to compain about. i loved the job.
* Directly responsible for coordinating a number of capital projects for hotel ranging from $50,000.00 to $1,667,000.00. * Member H.E.A.T. (Hotel Engineers Association of Toronto) * Committee Chairman of Joint Health & Safety * Chairman of First Aid response Team * Head of Green Hotel & LEED Committee *Coordinate, delegate, evaluate, inspect and report – more... for maintenance trades *Ensure efficient maintenance operations *Inspect facilities, buildings and equipment *Identify and engage outside service providers * Purchased building and maintenance supplies, machinery and equipment *Direct installation of, modifications to and maintenance activities *Prepare annual maintenance budget *Compile records of labor and material costs and prepare reports *Staff recruiting, training and performance appraisals *Prepare shifts and vacation rosters *Obtain permits for special work to be conducted *Prepare breach of security, loss and damage reports etc. *WSIB reporting *Deal with contractors, sub-contractors; ensure adherence to safety regulations *Consult with Occupational Health and Safety Board Inspectors *Contact suppliers, test equipment, negotiate with suppliers

Management let me take control of my engineering staff and never interfered.

The most enjoyable part as dealing with the guests, employees and airport personnel. – less
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Good Food
Night Auditor (Former Employee), st catharinesOctober 14, 2014
Good food, provided great service to guests. Salary could be better otherwise it is a good place for students or anyone with another job
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currantly not a good place 4 years a different story
Stewarding (Former Employee), Ottawa, ONOctober 6, 2014
Cons: understaff when needed, overstaff when we did not need it
the kitchen is poorly managed by a chef who is more concern about his ego then he is about the work place , he doesn't help out enough
and he treats the stewarding department like slaves who can 300 things at the same time
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Hard work with friendly coworkers
Steward (Current Employee), St. John's, NLSeptember 30, 2014
Pros: free lunch
Cons: long hrs, working days off
Wash and store hotel dishware, utensils, pots
clean dishroom/pot room
change garbage
over night cleaning (grills, table tops, stoves, floors)

Ive learned time management and patience

coworkers are easy to get along with

Large hotel functions (500-900+) are hard to manage

working with my coworkers are more enjoyable
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Friendly Staff
Front Desk Agent/Night Auditor (Former Employee), saskatoon, SKSeptember 4, 2014
Typical day at work:
- check guests in/out
- help guests settle into their rooms
- answer phone inquires
- cash out at the end of my shift

Hardest part of the job
- dealing with unhappy customers and making sure customers leave
with the desire to come back
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Workplace productive and excellent co-workers
Waitress/Bartender (Current Employee), Cambridge, ONAugust 4, 2014
Pros: people/co-working/environment/
Cons: schedule
Working at Four Points by Sheraton restaurant gives me two types of working hours, either morning or afternoon shifts. A typical morning shift at work would be arriving there around 5:40 am preparing everything for breakfast. Once the restaurant is open and customers walk in, I would approach them and explain what we serve for breakfast since it's usually – more... a buffet. Usually I would finish up with my morning shift around 12:00 PM. After everything is closed, I would have to check up for item that we would need write them down for my Manager to order them in. I follow up with my Food and Beverages Manager and he follows up with the General Manager. What I've learned working here is that every individual is different and that your not always right. Learned how to cope with people, and how to treat them. Everyone is different in their own way so I've learned how to deal with different personalities. I work with co-workers when the hotel is over 60-70% sold or if there is a special activity going on like a meeting in the banquet hall for example. All the co-workers I work with are amazing, I can depend on them for anything. The hardest part of the job is that we receive our schedules every Friday evening. It's hard to make any type of plans since you never know when your scheduled to work. It's hard for the Manager to know if were going to be busy or not. But I really enjoy coming to work because everyday is different for me. There are different customers everyday, but then there are customer that stay with us at the hotel for months. The most enjoyable part of the job is getting to know people that come around the world, learning about their cultures and being able to talk to them and having fun while still working. – less
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Hotel housekeeping, Laundry and front desk were so much fun and hard work too.
Housekeeping supervisor (Former Employee), Fredericton, NBJune 15, 2014
Pros: daily hours of 9-4, good atmosphere, generous and hard working staff
Cons: party clean up, cut hours.
I trained people and worked beside them to get 16 rooms ready by noon.
The laundry needed folding and carts filled in the afternoon and I love to fold clean laundry.
My day might include emergency fill in at the front desk to take calls and check guests in.

The hardest job was cleaning after a party weekend of Hockey teams or other festive weekend – more... get together. The rooms were a mess.

The most enjoyable was the laughter and the fun. I was so proud of my accomplishments as well.
Disappointment came when the management had to cut hours and so I left to make room for others who needed the job more than I. – less
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good for bigenners
Accounts Payable Administrator (Current Employee), Mississauga, ONJune 15, 2014
Pros: free lunch, medical benefit
Cons: long hours, work culture
Too much work to handle by a single person.
Good team and supervisors
Followup is the hardest part of Job
Vacations are the most enjoyable part of the job
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nice environment, great team,
Co-op placement (Former Employee), Toronto, ONMay 31, 2014
Pros: affordable employee lunches, great team
Cons: part time positions only
-Check-in and check-out guests in a professional and friendly manner.
- Enlightening new guests about the Starwood loyalty program.
- Provide directions & general information about the city and local attractions.
-Assist management with filing reports and creating spread sheets.
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very laid back
Security Guard (Former Employee), Montréal, QCMay 29, 2014
Pros: my own boss good food
Cons: being up late hours
Very good experience,
had to stay alert and ready made me feel very important
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Its Calmed
Housekeeping (Current Employee), Red Deer, ABMay 27, 2014
Pros: hotel discount
Its a fast paced placed. Its nice and calmed but its sometimes chaotic
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Productive use of Time and a healthy Work Culture
Sales Operation Manager (Current Employee), CalgaryMay 24, 2014
I strongly believe in TEAM work and effort. I always promote a crystal clear flow of communication which makes everyone individual/associates life and job a lot easier and at the end leave a positive impact on the minds of our clients for how organized and seamless is the entire operation.
Work place harmony is the core to success, and at the end of – more... the day how satisfied is my first line of defense(My sales reps) is matters to me the most. As they are the ones who are the face to the brand.

Thank you – less
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Friendly environment, great company to work for
Front Desk / Night Audit Supervisor (Former Employee), Richmond, BCMay 23, 2014
Typical day at the work includes greet the customer, satisfy their need. check in/out. Anwer phone calls, making reservations.
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Productive and fun workplace with a great outdoors area to take advantage of during the summer
Accounts Receivables (Current Employee), Dorval, QuebecMay 4, 2014
gather all the billing information, work with Controller and revenue auditor. Great atmosphere, co-workers have a great sense of humor.
Hardest part would be making sure nothing is missing on a daily basis and the most enjoyable part is when the clients pay in a timely manner due to correct billing and timely billing being put out.
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team work like basketball
Laundry Attendant (Current Employee), Red Deer, ABMarch 23, 2014
Pros: free drinks
Cons: short hour
Time is gold....we always be on time and use our time wisely.most of all team work helping each other.
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Busy, Flexible, Motivating
Front Desk Agent (Former Employee), Halifax, NSMarch 18, 2014
Pros: perks within the tourism industry
I worked this job part time while going to school so it was very flexible for my school schedule. I had great managers and I learned a lot of multi-tasking with this job. The hardest part was to make sure the check in process went smoothly and efficiently. The best part was the bonus structure... I was the top in sales and I was part-time, so it was – more... great motivation as they had a great bonus structure. – less
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Management
Laundry Staff (Former Employee), niagara falls OnFebruary 1, 2014
co workers are excellent people but management and the union work for each other not for you
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Interesting working place at Sheraton hotel
Houseman (Current Employee), SurreyNovember 9, 2013
•a typical day at work

- Banquet tables setting
- Ensured quality and clean facilities throughout the hotel

•what you learned

- Completed multi-task in limited time
- Worked closely with co-workers in more efficiently way

•your co-workers

-Friendly and very easy to work with
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comfortable work zone
ASSISTANT SUPERVISOR (Former Employee), EdmontonOctober 8, 2013
Pros: lunch break paid
Cons: mederate working hours
Comfortable work zone with supervisor managers and the workers.

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About Sheraton

For more than 70 years Sheraton has enjoyed a history as vibrant and spirited as the travelers we welcome. The world has changed, – Read more