IT Application Support
Shearwater Research Inc - Vancouver, BC

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Who are you?

Looking to work in a small industry with enthusiastic customers, where you will get to feel the impact of your efforts.
Motivated to keep things moving and improving. You don’t need nor want to be told every little thing to do, but armed with the knowledge of your role and what is important for the company, you are able to see how your talents can move the company forward.
If you need to be given a list of tasks to be done each week this is not the role for you. We are looking for a self-starter that has the knowledge and confidence in their own abilities, (but isn’t a ‘lone wolf’) who works & communicates well as part of a team.

Who are we?

We are a small/medium sized entrepreneurial company (20 people) who design & manufacture scuba diving computers.
We are the market leader in our sector and have strong brand recognition.
We have been consistently growing at a minimum of 30% per year and expect to continue this level of growth.
We have a young dynamic team working here. We work hard and have fun.
If you are a scuba diver or are interested in learning to dive, we will pay for your scuba diving courses.
We have flex time, as long as you put in your required hours, achieve your goals and are in the office for the core office hours.
Our employees gave us excellent engagement scores on a recent employee survey (April 2014)
We provide 5 personal days per year over and above your vacation allowance.
We provide fresh fruit & nuts weekly.
We have foosball , table tennis and a dart board.
We have company funded events & BBQ’s.

Who are we looking for?


Minimum 3 years IT support.
We require experience supporting the following programs;

  • Computerized accounting systems
  • Microsoft Server
  • Microsoft Exchange
  • Microsoft Office

Experience supporting the following environments is highly desirable;

  • Microsoft Dynamics NAV
  • Software developers
  • Mechanical engineers
  • Electrical engineers

Fluent in best practices for IT support and updates.


You take responsibility for your role. You desire to ensure the IT functions of the company operate to the highest level to enable the team to focus on their own roles, knowing they have reliable IT support.
You are able to juggle a demanding and varied workload, and manage your own schedule to ensure the smooth IT function of the company.
You are able to work in well in a team, balancing your drive with the needs of the company.

Next steps

If this describes you and you are interested in this exciting opportunity please send your resume to the contact details below.

Only possible candidates will be contacted.
Thank you and good luck.