Shaw Communications Employee Reviews

Found 457 reviews matching the search
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Decent Place to Work
Inside Sales (Current Employee) –  Vancouver, BC15 November 2016
Shaw compensates it's employee's well. However asks a lot out of them. I saw little room for advancement, however you can be moved around if you so wish from department to department. Overall I good place to learn about corporate structure and how large scale companies work.
Pros
Compensation
Cons
Long Hours
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Horrible ...
IT Technician (Current Employee) –  Nanaimo, BC14 November 2016
No communication, management is a bunch of clowns. Everyone sleeps together. Some departments act entitled. Many clicks, just be cautious.
Pros
Medical
Cons
Nanaimo Clowns running the show
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growth and skill development with good benefits
Technical Service Representative (Current Employee) –  Vancouver, BC13 November 2016
Shaw is a great place to work at especially if you are looking for finding a balance in work and personal life. The environment is positive and the management helps you to accomplish your goals.
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Needs to listen to their employees and provide support
Customer Care (Current Employee) –  Mississauga, ON11 November 2016
The benefits are good however the company needs to listen to the employees more. Along with doing a better job of hiring the right people with the right values for the company. The hardest part of the job would be at times dealing with irate customers that ask for irresponsible request. Along with employees taking accountability for their actions
Pros
benefit, pay
Cons
hours and work life balance
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friendly and helpful enviroment
Sales Consultant (Former Employee) –  Winnipeg, MB11 November 2016
The company provide good benefits. Friendly and helpful managers.
Also they motivate employee to do the best they can. They have activities which is the employee will enjoy and improve the performance.
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Excellent and exciting workplace
Service Technician (Current Employee) –  Winnipeg, MB9 November 2016
A focused and successful business. Engaged leadership continually helps and pushes its employees. A large enterprise with many customers always pressing for more.
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Great place to work as a technician, unless there are surprise layoffs.
Technical Field Representative (Installer) (Former Employee) –  Vancouver, BC9 November 2016
Best job I've ever had. I wanted to stay there until I was too old to continue. Unfortunately the bottom line caused layoffs. I worked as piece rate installer for over 6 years, this allowed me to run my own work day and manage my own hours for the most part. Unfortunately most good things come to an end. Highly stressful at first until you learn the job fully, if you are good at time management the stress disappears later on.

I would go back in a heartbeat, but that is not an option.
Pros
Great pay
Cons
Layoffs
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Decent group of guys to work with
CATV Installer Technican (Former Employee) –  Vancouver, BC7 November 2016
Guys in the field were great and support staff did well helping us even though theirs hands were tied most of the time due to leadership micro managing everyone rather than trusting them to do their job the way they new how for the betterment of all involved.
Pros
cheaper cable and internet
Cons
poor safety regs and it wasn't fun being around any of the management anymore.
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It was alright
Loyalty and Retention Specialist (Former Employee) –  Edmonton, AB5 November 2016
Working at Shaw was good, a lot of micro management, but good pay until they laid off most of customer care. Had a chance to really help people improve their bill and customize to their needs
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Not a company for highly experienced or talented people
Digital Markting Analyst (Current Employee) –  Toronto, ON3 November 2016
Shaw is a good company for people that are ok with a place where
progress happens slowly and people lack vision and technical knowledge to recognize what the obvious next steps are.
Also a place where seniority always outranks logic.
Pros
Great Benefits
Cons
Low Salary
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great team and compny to work for
Service Technician (Current Employee) –  Fort Frances, ON31 October 2016
if you work hard you will be rewaded.
great place to work. if you apply yourself you can learn alot, great job for people who like people
Pros
price drop for their services
Cons
winters are cold outside
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Amazing place to grow
Marketing and Sales Representative (Former Employee) –  Calgary, AB27 October 2016
SHAW is amazing their are alot of room to grow within the company. The training is not great but everything from the Free Parking, great management to special projects on the side during work.
Pros
Free Lunches, Computer time, great people with all types of ethnic back rounds. safe and wonderful place
Cons
One elevator for about 300 people.
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Great atmosphere
Customer Service and Technical Support (Former Employee) –  Calgary, AB20 October 2016
I really enjoyed the team and atmosphere. I made some very long lasting friendships. Working there felt like I was making a difference.
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Fun and Challenging
Customer Service Representative (Former Employee) –  Portage la Prairie, MB18 October 2016
Dealt with customer payments and troubleshooting
Was computer illiterate before I started
Was having difficulties with the system
Pros
good benifits
Cons
not much training
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awesome
Installer Technician (Former Employee) –  Edmonton, AB18 October 2016
Great company to work at. Benefits are great.
Working hours, supervisors and co workers everything about shaw is great
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Great place but Stressful
Customer Solutions Expert (Current Employee) –  Calgary, AB6 October 2016
This is a very good job to have with benefits and decent student hours as well but its way to stressful worrying about your job everyday and not able to utilize your own vacation days even when not paid to hit target because if you don't hit target then they will keep writing you up due to unrealistic expectations. Overall i do like this job and i still am there now but its a huge pain when this is restricting you from a good life balance of peace and relaxation when
off work. Work is sales oriented and has a rising quota after every few months and its just crazy how difficult it is to make that amount of sales for more days there are in a month and we work 5 days a week and 5 hours a day. extra hours depend when open but still if we
are restricted to make sales in those hours and for these days for almost half the days for the target makes it impossible to book and finish installs. Its just the hardest part because after work u feel empty and stressed if your going to make enough by the end of the month. We also must keep a great audit for installs min 90% so basically there is room for 1 out of 10 people to cancel for services and this can be tricky if your trying to convince someone to switch to a better deal if they are biased which half of people are. Other then the negatives the job is a good one for students looking to get some organizational skills and sales/verbal experience. People there are nice and so is leadership but still the Security of the job is what matters. Thanks
Pros
Great People, Nice Atmosphere, Group Events.
Cons
Quota that changes
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Amazing company to work for
Administrative Assistant (Former Employee) –  Winnipeg, MB27 September 2016
Great atmosphere
Appreciate and respect employees
Good benefits
Good leadership/management
Fun place to work
Friendly co-workers
Busy atmosphere
Pros
Fun Employee events outside of work
Cons
Some managers are difficult
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Terrible
Customer Advisor (Current Employee) –  Victoria, BC24 September 2016
Cherry picked staff -/ supervisors even say they wouldn't want to do the customer advisor role... better be ready to eat sleep and poo shaw working in a militant environment with management in cliques ,
Pros
Free coffee
Cons
Everything else
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Great Place to work
In Home Sales Consultant (Former Employee) –  Moose Jaw, SK21 September 2016
I loved this job/career. I was always busy helping customers, paper work, helping other co workers. The team environment is great and the management was even better. I felt proud working for Shaw.
Pros
Commision
Cons
wacky hours
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Rise and Fall of a good company
CSR/TSR/Retail Sales (Former Employee) –  Edmonton, AB16 September 2016
Learned with the Company of all the new technologies. Was a good family based company with family values, that had excellent rate of retaining customers and had great customer service. Rapid expansion left the (people powered) theme behind.
Pros
great health and dental benefits, and very people oriented in the beginning
Cons
became greedy for sales and territories.
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Overall rating

3.9
Based on 465 reviews
5 stars
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1 star

Ratings by category

Work/Life Balance
3.6
Salary/Benefits
4.0
Job Security/Advancement
3.2
Management
3.2
Culture
3.7