Not a company for highly experienced or talented people
Digital Markting Analyst (Current Employee) – Toronto, ON – 3 November 2016
Shaw is a good company for people that are ok with a place where progress happens slowly and people lack vision and technical knowledge to recognize what the obvious next steps are. Also a place where seniority always outranks logic.
Customer Solutions Expert (Current Employee) – Calgary, AB – 6 October 2016
This is a very good job to have with benefits and decent student hours as well but its way to stressful worrying about your job everyday and not able to utilize your own vacation days even when not paid to hit target because if you don't hit target then they will keep writing you up due to unrealistic expectations. Overall i do like this job and i still am there now but its a huge pain when this is restricting you from a good life balance of peace and relaxation when off work. Work is sales oriented and has a rising quota after every few months and its just crazy how difficult it is to make that amount of sales for more days there are in a month and we work 5 days a week and 5 hours a day. extra hours depend when open but still if we are restricted to make sales in those hours and for these days for almost half the days for the target makes it impossible to book and finish installs. Its just the hardest part because after work u feel empty and stressed if your going to make enough by the end of the month. We also must keep a great audit for installs min 90% so basically there is room for 1 out of 10 people to cancel for services and this can be tricky if your trying to convince someone to switch to a better deal if they are biased which half of people are. Other then the negatives the job is a good one for students looking to get some organizational skills and sales/verbal experience. People there are nice and so is leadership but still the Security of the job is what matters. Thanks
Customer Advisor (Current Employee) – Victoria, BC – 24 September 2016
Cherry picked staff -/ supervisors even say they wouldn't want to do the customer advisor role... better be ready to eat sleep and poo shaw working in a militant environment with management in cliques ,
CSR/TSR/Retail Sales (Former Employee) – Edmonton, AB – 16 September 2016
Learned with the Company of all the new technologies. Was a good family based company with family values, that had excellent rate of retaining customers and had great customer service. Rapid expansion left the (people powered) theme behind.
great health and dental benefits, and very people oriented in the beginning
Billing Agent (Former Employee) – Edmonton, AB – 13 September 2016
Working at Shaw Cable was very exhilarating everyday was something new to look forward too whether it was a product or a new service for our clients. It was always great coming to together as a team and putting the product out to the public. the feedback was always the hardest part because we were anxious to see how the public would take to the new products and services. every feedback was great even the not so great feedback as it allowed us to see where we as a company could improve.
Customer Service/Technical Support Representitive (Former Employee) – Calgary, AB – 8 September 2016
Overall an excellent organization to be with. Good supervisory guidance and support. Co-workers co-operative and concerned with providing client support. They have good training program for new employees as well as training for upgrading your skills as you progress. Company provides a comprehensive benefits package of services, health and medical. They are also is very active in the community and national charities. The management organization is supportive and in very interested in ensuring an excellent service for their clients and investors as well as ensuring employee are knowledgeable of the direction the company is going.
Project Coordinator (Former Employee) – Calgary, AB – 24 August 2016
good work environment. coworker are nice and manager as well. Most of the managers are supportive and help to grow your career. But pay is way less and company spend more money for their outlook not for employee. Benefit is excellent
Customer Service Representative (Former Employee) – Edmonton, AB – 17 August 2016
The job was great, as I enjoy dealing with customers, but management were actually a detriment to productivity. Most of the day was spent solving customers inquiries such as adding or removing service, solving billing issues.
Shaw provides an excellent working environment with a very rare balance between fun and work. I always feel like I am learning new things on a daily basis. The management actively encourages making the company a culturally diverse one, and delegates substantial authority to each employee to contribute with their own knowledge and strengths in their individual roles. One of the best things I recognize within Shaw is that there is substantial growth opportunity within the organization.