Shaw Communications

Shaw Communications Employee Reviews

Found 428 reviews matching the search
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Not a company for highly experienced or talented people
Digital Markting Analyst (Current Employee) –  Toronto, ON3 November 2016
Shaw is a good company for people that are ok with a place where
progress happens slowly and people lack vision and technical knowledge to recognize what the obvious next steps are.
Also a place where seniority always outranks logic.
Pros
Great Benefits
Cons
Low Salary
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great team and compny to work for
Service Technician (Current Employee) –  Fort Frances, ON31 October 2016
if you work hard you will be rewaded.
great place to work. if you apply yourself you can learn alot, great job for people who like people
Pros
price drop for their services
Cons
winters are cold outside
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Amazing place to grow
Marketing and Sales Representative (Former Employee) –  Calgary, AB27 October 2016
SHAW is amazing their are alot of room to grow within the company. The training is not great but everything from the Free Parking, great management to special projects on the side during work.
Pros
Free Lunches, Computer time, great people with all types of ethnic back rounds. safe and wonderful place
Cons
One elevator for about 300 people.
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Great atmosphere
Customer Service and Technical Support (Former Employee) –  Calgary, AB20 October 2016
I really enjoyed the team and atmosphere. I made some very long lasting friendships. Working there felt like I was making a difference.
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Fun and Challenging
Customer Service Representative (Former Employee) –  Portage la Prairie, MB18 October 2016
Dealt with customer payments and troubleshooting
Was computer illiterate before I started
Was having difficulties with the system
Pros
good benifits
Cons
not much training
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awesome
Installer Technician (Former Employee) –  Edmonton, AB18 October 2016
Great company to work at. Benefits are great.
Working hours, supervisors and co workers everything about shaw is great
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Great place but Stressful
Customer Solutions Expert (Current Employee) –  Calgary, AB6 October 2016
This is a very good job to have with benefits and decent student hours as well but its way to stressful worrying about your job everyday and not able to utilize your own vacation days even when not paid to hit target because if you don't hit target then they will keep writing you up due to unrealistic expectations. Overall i do like this job and i still am there now but its a huge pain when this is restricting you from a good life balance of peace and relaxation when
off work. Work is sales oriented and has a rising quota after every few months and its just crazy how difficult it is to make that amount of sales for more days there are in a month and we work 5 days a week and 5 hours a day. extra hours depend when open but still if we
are restricted to make sales in those hours and for these days for almost half the days for the target makes it impossible to book and finish installs. Its just the hardest part because after work u feel empty and stressed if your going to make enough by the end of the month. We also must keep a great audit for installs min 90% so basically there is room for 1 out of 10 people to cancel for services and this can be tricky if your trying to convince someone to switch to a better deal if they are biased which half of people are. Other then the negatives the job is a good one for students looking to get some organizational skills and sales/verbal experience. People there are nice and so is leadership but still the Security of the job is what matters. Thanks
Pros
Great People, Nice Atmosphere, Group Events.
Cons
Quota that changes
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Amazing company to work for
Administrative Assistant (Former Employee) –  Winnipeg, MB27 September 2016
Great atmosphere
Appreciate and respect employees
Good benefits
Good leadership/management
Fun place to work
Friendly co-workers
Busy atmosphere
Pros
Fun Employee events outside of work
Cons
Some managers are difficult
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Terrible
Customer Advisor (Current Employee) –  Victoria, BC24 September 2016
Cherry picked staff -/ supervisors even say they wouldn't want to do the customer advisor role... better be ready to eat sleep and poo shaw working in a militant environment with management in cliques ,
Pros
Free coffee
Cons
Everything else
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Great Place to work
In Home Sales Consultant (Former Employee) –  Moose Jaw, SK21 September 2016
I loved this job/career. I was always busy helping customers, paper work, helping other co workers. The team environment is great and the management was even better. I felt proud working for Shaw.
Pros
Commision
Cons
wacky hours
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Rise and Fall of a good company
CSR/TSR/Retail Sales (Former Employee) –  Edmonton, AB16 September 2016
Learned with the Company of all the new technologies. Was a good family based company with family values, that had excellent rate of retaining customers and had great customer service. Rapid expansion left the (people powered) theme behind.
Pros
great health and dental benefits, and very people oriented in the beginning
Cons
became greedy for sales and territories.
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Productive and a Fun work environment
Billing Agent (Former Employee) –  Edmonton, AB13 September 2016
Working at Shaw Cable was very exhilarating
everyday was something new to look forward too whether it was a product or a new service for our clients. It was always great coming to together as a team and putting the product out to the public. the feedback was always the hardest part because we were anxious to see how the public would take to the new products and services. every feedback was great even the not so great feedback as it allowed us to see where we as a company could improve.
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great company culture and a good transition job for a graduate
In Home Solutions Consultant (Former Employee) –  Vancouver, BC13 September 2016
A typical day at work:
- cold call potential customers
- record information on spreadsheet
- follow up calls with warm customers

Learned:
- modern day selling techniques
- product knowledge

Management:
- hands off management

Co-workers:
- friendly but not supportive

Hardest part of the job:
- maintaining positive attitude

Most enjoyable part of the job:
- getting to know co-workers
Pros
great health benefits
Cons
low starting salary
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Excellent organization to be associated with.
Customer Service/Technical Support Representitive (Former Employee) –  Calgary, AB8 September 2016
Overall an excellent organization to be with. Good supervisory guidance and support. Co-workers co-operative and concerned with providing client support. They have good training program for new employees as well as training for upgrading your skills as you progress. Company provides a comprehensive benefits package of services, health and medical. They are also is very active in the community and national charities. The management organization is supportive and in very interested in ensuring an excellent service for their clients and investors as well as ensuring employee are knowledgeable of the direction the company is going.
Pros
Excellent trainning and benefits
Cons
Shift hours
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Great benefits and people to work for overall.
TSR (Current Employee) –  Edmonton and Vancouver6 September 2016
-work in an ever changing busy atmosphere within your community

-demonstrate computer skills

-demonstrate different trouble shooting techniques
Pros
benefits
Cons
On rotation
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Friendly and Fun
SALES / MARKETING (Former Employee) –  Scurfield, Winnipeg29 August 2016
Excellent corporation. Good ethnic diversity found within corporate structure.

Replace home phone service with cellular option.

Replace cable service with streaming service.
Pros
Paid Training
Cons
Antiquated Services
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good
Project Coordinator (Former Employee) –  Calgary, AB24 August 2016
good work environment. coworker are nice and manager as well. Most of the managers are supportive and help to grow your career. But pay is way less and company spend more money for their outlook not for employee. Benefit is excellent
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Horrible corperate culture
Technical Support Representative (Former Employee) –  Victoria, BC23 August 2016
just a horrible place to work.

Friends get promoted, while hard working employees hitting their goals get bypassed.

Run away as fast you can
Pros
benefits
Cons
hours, environment, pay, management, only 30 cents in raises in 3 years
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good salary
Customer Service Representative (Former Employee) –  Edmonton, AB17 August 2016
The job was great, as I enjoy dealing with customers, but management were actually a detriment to productivity. Most of the day was spent solving customers inquiries such as adding or removing service, solving billing issues.
Pros
salary was great
Cons
scheduling
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A great working environment with continuous learning opportunities
Customer Advisor (Current Employee) –  Winnipeg, MB16 August 2016
Shaw provides an excellent working environment with a very rare balance between fun and work. I always feel like I am learning new things on a daily basis. The management actively encourages making the company a culturally diverse one, and delegates substantial authority to each employee to contribute with their own knowledge and strengths in their individual roles. One of the best things I recognize within Shaw is that there is substantial growth opportunity within the organization.
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Overall rating

3.8
Based on 436 reviews
5 stars
4 stars
3 stars
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1 star

Ratings by category

Work/Life Balance
3.6
Salary/Benefits
4.0
Job Security/Advancement
3.2
Management
3.2
Culture
3.7