TSR (Former Employee) – Calgary – 18 September 2013
Having worked at Shaw I can honestly say that they are probably the worst employer I have ever worked for. All management does is criticize front end staff and in all my time there I never got one compliment for doing a good job on anything. They have a zero tolerance for any absenteeism and expect you to buy into their culture, of which they never tell you what it is. They promote work/life balance but do not practice it. If you want to work there be prepared for up to 5 different start times in a one week period and definitely don't expect to get a Saturday or Sunday off. As you will be hired as permanent part time note that your schedule is only done for three weeks ahead and good luck trying to take vacation. In this time I was there I was unable to get any vacation time as it was never available. The wages are non competitive and management is definitely incompetent to say the least.
Benefits from day one
being treated as if being under servitude with no hope of becoming free
Technical Support Representative (Former Employee) – Edmonton, AB – 24 May 2017
best place ive ever worked so far in my life. great policy's meant to protect you, great culture, great workplaces. they have kitchens and higher ups regularly supply donuts, coffe, all kinds of food ect. however in winter of 2015 over 1500 of us were informed that the company wanted to restructure and we were all laid off. i got fired for a bad call that happened. 2 days after being told we were being laid off. sure enough within a week i was fired for doing my job. conveniently before my severance was due. alot of people lost their jobs for what would have been no big deal reasons. alot of people got fired for "company policy infringement" no explanation. alot of us got together and talked about suing but it never happened. the thing that really makes it a bad situation is that for years shaw had maintained the position within the company that we didnt want to get into the mobile market due to costs. and sure enough after the dust is settled and we all are out of a job shaw miraculously buys wind mobile. make of all this whatever you want. im just saying an unusually high amount of us got fired before the severance was due. i stand by my position that this was a great place to work. but i wouldn't trust them in any future endeavors.
great workplace, great leadership, work culture is the best, great starting wages
suddenly get informed of being laid off, then fired shortly after in extremely sketchy circumstances, or just fired with no real explanation given, as many cowerkers claimed
Customer Service Representative/ Outbound sales (Former Employee) – Calgary, AB – 16 May 2017
Throughout the day I completed various administrative duties as well, including answering phones, drafting documents and emails, filing and greeting customers. I also provided strong customer service and resolved customer issues.
Customer Service Sales Representative (Former Employee) – Edmonton, AB – 11 May 2017
Provided on site training that development skills to manage customer inquiries faster and more knowledgably. Supervisors we're on hand at any time however did sometimes provide a preference to who received help based on how long you had been there.
Customer Service Representative (Current Employee) – Winnipeg, MB – 9 May 2017
Great and friendly environment but not the schedule. You can either have it swapped, trade, in a distro that has a limited probability that someone can see it, otherwise, pray that you can still re-schedule your outside commitment.
Specialist - National Technical Operations (Former Employee) – Winnipeg, MB – 7 May 2017
Lots of opportunity when I began working there 11 years ago. Was able to work my way from an entry level position, through several management positions and eventually into a national specialist role.
Amazing benefits, competitive compensation and the company seems to have a long term growth strategy and is aware of the evolution in the industry. Worked in many departments and had uniformly positive experiences with peers, superiors and my direct reports. Strong company culture.
Great public perception, a place people are usually happy to hear you work at. I was happy to work for Shaw, appreciated the opportunities it presented and they treated me well.
Lots of entry level positions with good pay and benefits
Customer Solutions Expert (Current Employee) – Kelowna, BC – 25 April 2017
Working at Shaw has been great. I work with many wonderful, hard working people. The management is caring and always willing to help you out, I never feel like I am on my own at work. Another great part about working at Shaw is that work part time yet I have amazing benefits.
Customer Service representative (Former Employee) – Cranbrook, BC – 19 April 2017
Everyday was exciting and was always learning new and interesting things. I enjoyed all the angles of tasks that were given to us on a day to day basis. I had tons of motivation to advance with the company as it had such a positive atmosphere.
IT Manager (Current Employee) – Calgary, AB – 15 April 2017
Shaw is an extremely fast paced environment. In the drive to remain relevant and competitive in an ever changing landscape, the company spends a large amount of capital in product development. Management is very approachable, and maintains a truly open door policy.
Customer sol (Former Employee) – Vancouver, BC – 13 April 2017
a typical day at work is fun and busy, it is not at all boring on the floor, i learned alot about sales pitch and stuff like that, they are very hard on reliability, also there is a lot of office politics which is good to stay from.