Technical Support Representative at Shaw
Technical Service Representative (Former Employee) – Vancouver, BC – 13 July 2016
Inbound call centre focusing on technical support of Shaw's products. (Cable, internet and Phone service)
Located in the Downtown core in Vancouver, Canada.
Beautiful building overlooking the marina downtown.
Job culture was friendly and many good people worked with me here.
Some days, the difficulty was that customers would wait long periods of time waiting for someone to address their concern, and these incidents could last from a couple of hours to an entire shift.
On the positive side, the good days left you feeling fulfilled and useful to society.
Overall, a good place to work.