Productive and fun place to work, for sure.
Pros: great people, excellent pay, excellent health benefits.
Cons: some management, commute (downtown).
Loved my time at Shaw, I think its one of the best companies in Canada to work for.
Typical day at work was answering calls from customers, sometimes with less stress, sometimes with more, depending on is there outages or not.
Twice a week there was Healthy Snack, where you can get one piece of fruit and small yogurt.
I learned a lot about team work and met some great people.
About Shaw's management, I will just say that your people are what makes your company, do not treat them as criminals.
My co-workers are some of the best people I have met, always ready to help, curious and polite.
Hardest part of the job was leaving Shaw, nothing was hard for me to do, at Shaw.
Most enjoyable part of the job was sense of belonging, teamwork with people who walk customers shoes and they do it in world class environment with an awesome view of harbor.