Exciting and busy department, still much more maturity overall required.
ACTING/ASSISTANT DIRECTOR, STRATEGIC DIRECTIONS (Current Employee) – Ottawa, ON – 7 December 2017
A typical day is busy and demanding. I have learned much about the IT culture and business and have learned great leadership skills from my Director General. The culture is demanding for results, sometimes at the expense of work life balance but they are working on improving this. I find it hard to work with an organization that has large demands to produce yet little resources and structure in which to do so. I love the challenge and excitement of moving the organization towards more maturity and enabling results focused on priorities and considering risks.
Service Desk Agent (Former Employee) – Ottawa, ON – 29 April 2017
All of the drawbacks of working for a hiring agency while doing work for the government. Low pay, no vacations, no health insurance, no paid sick days, and no job security at all. Receive the minimum that they can get away with giving you. Working alongside indeterminate government employees who have all of benefits that you miss out on. This job is ideal for somebody fully bilingual, available for 24/7 shift work, and is not able to find anything reasonable.
Not paid by the Phoenix system
Low pay, no vacations, no health insurance, no paid sick days, and no job security at all.
Productive environment with lots of technical knowledge
Programmer Analyst/Software Developer, Level 3 (Former Employee) – Ottawa, ON – 8 December 2015
They had lots of knowledge in the IT field and the management team was very understandable. Co-workers were willing to provide you a hand to get you involve and started. Team of only 1 when there should be at least 4 people needed to accomplish the work load. Made the job difficult to accomplish and finish on time when managing multiple application and the only person involved.
Flexible hours, very understandable management and easy to work with.
Very demanding work, tight dead lines with little time to accomplish the work required.
Enjoyed myself at this workplace as it was fun and everyone was like family
Wireless & Telephony Analyst (Former Employee) – Toronto, ON – 8 October 2015
Working with Shared Services Canada was a great experience we would go into work and it was like being home, you do your work, you communicate with all different people and different backgrounds. What I learned in this company was how important it was to build rapport with clients in the building and maintaining those relationships. Management was excellent friendly and outgoing individuals till this day I still maintain contact and friendships with them. My co-workers were amazing, funny, and very smart group of people they taught me a lot about technology. The hardest part of my job was knowing my contract would come to an end soon and I would have to leave everyone behind. The most enjoyable part of my job was working with my boss he taught me a lot about Telecommunications and wireless phones, very smart and fun individual to work with.
Telecommunication Technician (Former Employee) – Regina, SK – 5 May 2015
A typical day at work included first addressing telecom trouble issues reported for that day.(and issues that were still being addressed) Then I would look at my projects that were in process and acquiring applicable information required to bring projects to completion. There were always day to day issues that changed the course of any given day. My days flew by because there was never a quiet moment.
Management was good at times but the chaos of the organization contributed to a lot of stress and uncertainty.
My co-workers are what made me happy to go to work everyday. Support and friendship is how I handled my job stress.
The hardest part of the job was duties I was responsible for which I had no prior training. Also being one person responsible for many Government departments within two provinces contributed to work stress. I missed out on family vacations due to having to be made available for projects etc.
I really enjoyed what I did. Volume wise, it was too much for one person to handle. I truly miss the interaction with my co-workers.
Senior Special Advisor (Former Employee) – Ottawa, ON – 30 April 2014
Excellent department. This is a new Canadian Federal Department mandated to consolidate all of IT infrastructure within the government. Very busy and challenging place to work, but well worth it, as everyone works hard and plays fair.
Professional attitude, collaborative approach to work, well intentioned
Great opportunity to learn and advance but hectic place to work.
HR Assistant (Current Employee) – Ottawa – 7 January 2014
This organization is EXTREMELY unorganized although there is a lot you can learn. If you enjoy a challenge then its the right place for you but there is so little structure and very little staff that many people get bogged down, stressed out, and eventually burn out.
Senior Business Analyst (Current Employee) – Ottawa, ON – 10 January 2013
very good workers Lot of processes to follow The deccision making takes too long. employees are wating lot of time working without clear direction that creates a lot of confusion and tension within groups
Director General PMIRP (Former Employee) – Gatineau, Quebec – 16 October 2012
This organization was created by the Government of Canada in August 2011 to enable the unification of all IT infrastructure services, process, and people from 43 different Ministries. Great experience in conducting the transformation exercise in the creation of this unit.