Servus Credit Union Employee Review

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In all it was a good place to work
Member Service Representative (Former Employee) –  Union, ON24 October 2013
in general every working day was pleasant because you get to chat with regular members and earned their trust.
There were always new things to learn so it wasn't any dull moment.
Management and supervisors were helpful.
The hardest part of the job would be not able to help members with their needs. (It happened sometimes)
Pros
had time to actually get to know your members and their needs
Cons
don't have much to complain about
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My observations about Information Services
VP IS Operations and Service Management (Former Employee) –  Red Deer, AB30 October 2017
Good people work here. Operations was a lot of work and there is much more to do. My team was excellent--I really enjoyed working with them. I learned a lot from the experience.
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Fun, but not for me in the long term
Member Service Representative (Former Employee) –  Union, ON6 September 2017
Fun place to work, but I was looking to make a lot more money than was available in a credit union. I thought the "sales culture" was a bit unrealistic, considering the repeat member service. I mean how many times can the same members be approached for any/all services available without upsetting them?

Also, the advancement was fairly slow and considering the education required to achieve these positions, I thought the compensation was inadequate.
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Overall rating

3.8
Based on 40 reviews
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Ratings by category

Work/Life Balance
3.9
Salary/Benefits
3.8
Job Security/Advancement
3.6
Management
3.4
Culture
3.7