Servus Credit Union Employee Review

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In all it was a good place to work
Member Service Representative (Former Employee) –  Union, ON24 October 2013
in general every working day was pleasant because you get to chat with regular members and earned their trust.
There were always new things to learn so it wasn't any dull moment.
Management and supervisors were helpful.
The hardest part of the job would be not able to help members with their needs. (It happened sometimes)
Pros
had time to actually get to know your members and their needs
Cons
don't have much to complain about
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Good company to work for, growing pains affect staff at branches
Financial Advisor/Investment Specialist (Former Employee) –  Red Deer, AB13 January 2018
- Great benefits package
- Provincial company so lots of locations to choose from
- Limited advancement opportunities unless willing to relocate to Edmonton
- Many great networks within the company for the benefits of the staff, young leaders network, women's network, presidents advisory council, innovation groups
- Good incentive pay system
- Willing to train right candidates for positions
- Biggest downfall is that the executive leadership team are mostly well removed from their time in branch (if they were ever in a branch), so often decisions that are made are difficult for branches to deal with the fall out of.
- Increasing pressure on sales culture
Pros
Benefits, Cooperative culture, Credit Union mentality
Cons
Gap between corporate vision and reality
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Great atmosphere to work in
Financial Advisor (Current Employee) –  Edmonton, AB11 January 2018
Would recommend to work here. The values are apparent in this company and it depends which branch you are in but there mostly is a family-like environment.
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Overall rating

3.8
Based on 42 reviews
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Ratings by category

Work/Life Balance
3.9
Salary/Benefits
3.8
Job Security/Advancement
3.6
Management
3.4
Culture
3.7