Membership Services Rep (Former Employee) – Edmonton AB – 7 May 2013
Promise a lot then deliver very little despite cheerleader routines. Dedicated front line staff and rare gems within the company, though many are demoralized. Ruled by cliques not governed and led by management. The tail wags the dog here.
Member Service Representative (Former Employee) – Union, ON – 6 September 2017
Fun place to work, but I was looking to make a lot more money than was available in a credit union. I thought the "sales culture" was a bit unrealistic, considering the repeat member service. I mean how many times can the same members be approached for any/all services available without upsetting them?
Also, the advancement was fairly slow and considering the education required to achieve these positions, I thought the compensation was inadequate.