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Servus Credit Union
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10 reviews

Servus Credit Union Employer Reviews

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Job Work/Life Balance
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Great company to work for.
Member Service Representative (Current Employee), Edmonton, ABJuly 22, 2014
Pros: great opportunity, calm work place.
A typical day work day for me is, doing ATM, organize till work from the day before and grab everything from the volt that we will need for the day. I learned about how the banking system works, and how to deal in stressful situation (such as during a robbery.) I enjoyed working with my co-workers as well as my supervisor and managers. I loved everything – more... about my job, but the hardest part about my job is is trying to talk to the members about Master Cards, Home & Auto insurance, but that is something that I am currently working on with my supervisor. – less
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Good place to grow
Financial Advisor (Current Employee), EdmontonJuly 13, 2014
Many good years at Servus.

Ability to move around and change career directions within this company.

Excellent benefits plans and pay.
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Servus Credit Union
Snr Project Manager, Portfolio Manager (Current Employee), Edmonton, ABJuly 9, 2014
Pros: very nice collegues
Cons: lack of leadership, lack of personal career development
The company lacks of strong leadership (in particular in the IT and PMO departments) which makes it difficult for project manager to understand their accountability and to manage successfully projects. A lot of politics and lack of recognition of individual's performance provides demotivates project teams to deliver
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Great customers to deal with every day
Full time Loans Officer (Former Employee), Drayton Valley, ABApril 10, 2014
Felt like a family there, very friendly members. Learned lots about investments and mortgages.
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Professional Credit Union
Member Services Representative (Former Employee), Okotoks, ABApril 8, 2014
Servus was a good place to work, they were on board with helping you achieve your goals and targets. Encouraged and paid for training and courses to enchance your knowledge and provide excellent customer service for our members.
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Not a very responsible corporation
Member Service Representative (Former Employee), High River, AlbertaJanuary 11, 2014
Pros: no pros
Cons: gossip, malicious, lazy and uncreative, high fees and unorganized.
They tend to invest in your training "initially" which naturally costs to recruit & train but they drop the ball in the "retain" part. They shy away from investing further into their existing employees financially to take courses (internal as well as external training). They say you can learn and grow and have a career there but in my experience, that – more... definately isn't so. Therefore, if you are looking to grow with a company or in the finance world, I suggest look elsewhere as Servus isn't it. This company is an unethical organization with little integrity, after working here, I wouldn't even recommend being a "member" let alone an employee. Do as little as possible for their members and employees. – less
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In all it was a good place to work
Member Service Representative (Former Employee), Union, ONOctober 24, 2013
Pros: had time to actually get to know your members and their needs
Cons: don't have much to complain about
in general every working day was pleasant because you get to chat with regular members and earned their trust.
There were always new things to learn so it wasn't any dull moment.
Management and supervisors were helpful.
The hardest part of the job would be not able to help members with their needs. (It happened sometimes)
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credit union values? think again
Membership Services Rep (Former Employee), Edmonton ABMay 7, 2013
Promise a lot then deliver very little despite cheerleader routines. Dedicated front line staff and rare gems within the company, though many are demoralized. Ruled by cliques not governed and led by management. The tail wags the dog here.
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Not Happy with working at SCU
Relationship Officer (Agriculture/Commercial Lend) (Current Employee), Athabasca, ABJuly 19, 2012
Pros: scu is generous and involved in community
Cons: management
- write credit for approval; interview prospective and existing members for loans
- Get along well with co-workers
- Management - manager seems to be singling me out as far as credit quality and deficiencies
- Hardest part of job is making my manager happy
- Enjoyable part is my co-workers