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Servisair
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140 reviews

Servisair Employer Reviews

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Good people to work with, laid back environment.
Customer Service (Current Employee), Halifax, NSSeptember 23, 2014
-Long hours
-no benefits
-good people to work with
-not an overly stressful job
-a lot of downtime
-not paid enough
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Excellant place with fun to be had on a daily basis
Ground Handling Agent (Former Employee), Gatwick UKSeptember 10, 2014
Pros: cheap travel
Cons: grumpy passengers
A typical day involved walking about 15 miles a day around the airport, taking children to flights.
Hardest part for most people were the delays but I thrived on it, trying to find other flights or just helping people with any queries.
We had a super bunch of people working several shifts with several of us meeting up once a month for dinner.
Management – more... could usually be found walking around the airport talking to us, even at 6am on Christmas day.
I did find it difficult to initially get used to working shifts but ended up loving it. – less
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neat and clean place to work
customer care (Current Employee), Toronto, ONAugust 15, 2014
very clean environment to work. feel relax during job. everybody willl enjoy to work here
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Bad management, reason for being bought out by swissport.
Baggage Handler (Former Employee), Pearson Intl. AirportJune 3, 2014
Usually at work and doing two people's job at once. Senior employee's didn't work and left most work to junior employee's.
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Incredibly high turnover rate
Ramp Agent (Former Employee), Mississauga, ONMay 26, 2014
Physically demanding job (loading/unloading luggage) that paid minimum wage and had no benefits. Good for those willing to tough it out for the long term and hopefully get a raise and benefits down the road.
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I enjoy my work experience with this job. I like the challenge, dynamic activities involving each every flight. I am a hard working, very reliable
Part-time customer Service Agent - Air Transat (Current Employee), Vancouver, BCMarch 16, 2014
Pros: medical coverage
Cons: 4 hours per shift is kind of short
We work here as a team, I love the way we work together to get the job done. Each co-worker is valuable assets to smooth and successful flight every day, every shift.I have learnt a lot. not just how to handle flight check in and departure procedures, but how to work under the pressure, how to interact with each member of our team, how to get help from – more... other sectors of the operation. And to anticipate supervisor's instructions to get the job done right.
A typical day starts with briefing for the day. It is the time to get as much information as possible for that day''s operation. Next will be at the position either at check in counter, or to the departure/arrival gate. My shift will not be finished until all is done, and the flight is on its way to the destination high in the air. – less
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If you like planes it's for you!
Ramp Attendant (Former Employee), Enfeild, NSMarch 11, 2014
Pros: people, hours, flexible, overtime if you choose, benifits
Cons: low wages, early and late shifts, split shifts.
I am mixed on this job. It was my favorite job when it comes to the work. I loved being a rampy. But the pay is low, the hours can be bad and it if you don't have a car it can be hard to get to work.

I loved the people for the most part, Supervisors were quite nice, and it has a lot of advancement opportunities. The benefit's were great but the pay – more... is minimum wage. The great thing about being part time here is the extra hours you can get. If you work a four hour shift and they ask you to work extra, you are paid time and a half from the end of your scheduled shift. For me it was great! I banked the OT hours to make sure I had enough when slow season came in.

The schedule was very flexible. And management would do their best to adjust the schedule to your needs. I do recommend this job to anyone starting out and then some. It was a five star job for sure. But demanding and strict rules to hold a red pass. – less
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Fast paced and never know what to expect environment
Customer Service Agent (Former Employee), Edmonton, ABMarch 6, 2014
Pros: gained experience in leadership role, learned new computer systems.
Cons: worked some holidays, delays, dealing with difficult customers
Working with various persons, planning for flights, booking reservations and cancellations. Dealing with delayed flights and rebooking of passengers. I was able to be team leader in charge of about 5 staff members and responsible for the on-time departure of daily flights.
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Fun workplace
CHEF D'EQUIPE (Current Employee), Montréal, QCFebruary 7, 2014
Pros: flexibility of hours
Cons: not well paid
Great Team and challenging work environment.
Flexible working hours.
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good company
Ground service specialist (Former Employee), Mississauga, ONJanuary 27, 2014
Pros: less tention
Cons: odd hours / exposure to weather
good place to work , you meet different people ,perfect job for a person who loves planes
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Airport Environment
Customer Assistance Agent (Current Employee), torontoJanuary 12, 2014
Decent company to get into if you want to start working at the airport
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Lead Agent & Check-in Agent
Customer Service Specialist (Current Employee), Toronto,ONNovember 10, 2013
• Handling customer inquiries
• Advising and follow up communications with flight crew and ramp agents
• Assisting passengers who require special handling
• Extensive use of airline computers
• Training new employees in an operative way that meets the standard of the company
• Ticketing, passenger check-in and provide fast and friendly service
• Performing – more... duties in accordance with established policies and procedures while giving primary consideration to personal safety, the safety of co-workers and customers
• In charge of the gates and responsible of all the paper work
• Leading agents to do their jobs in an organized and efficient way – less
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good place to work, for minimum wage
Ground Handler (Former Employee), Enfield, Nova ScotiaAugust 13, 2013
Pros: benefits are really good
Cons: schedule varies
as long as you don't mind having your schedule change almost every week, and don't mind being underpaid for the job, then servisair is for you.
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Meet interesting people every day
Assist passengers (Current Employee), Mississauga, ONJuly 10, 2013
Pros: flexibility
Cons: salary
Its a fast pace environment, where deadlines are crucial. Servisair is a big company that specialises in airport customer service around the world. The job is good, although there is not much room for advancement.
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a decient place to work, good co-workers.
Deicing/Ground Support Specialist (Current Employee), toronto intl. airport.June 18, 2013
Pros: paid lunches, 6 weeks vacation, benefits.
De icing of aircrafts, day to day maintenance of trucks and the facility.
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Fast pace work environemnt where you are expected to perform many tasks at the same time.
Customer Service Specialist (Current Employee), Mississauga, ONJune 10, 2013
Pros: benefits such as health and dental insurane
Cons: early morning shifts, midnight shifts
A typical day at work includes meeting and greeting all sorts of passengers from various backgrounds and addressing their needs while following the workplace policies and procedures. It is also a team driven work environment where you are responsible to perform many functions at the same time.

While being at this job I have learned that pleasing a – more... customer is not as easy as it sounds. They always want more than what they are being offered. It takes patience, good communication and people's skills in order to satisfy and understand their needs.This job has also helped me to groom my customer service skills. After working in fast pace environment where you have to be very careful when dealing with customers, i have been able to enhance my problem solving abilities

Management is based on corporate culture.

Co-workers who work at this organization range within all age groups.

The hardest part of the job is to make passengers happy while at the same time making sure that company's rules and regulations are not violated.

The most enjoyable part of this job is that you get to meet and know all sorts of people from various backgrounds. – less
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Enjoy and gain experiences from working with Servisair
Customer Service Specialist (Current Employee), Toronto, ONFebruary 28, 2013
Pros: free parking
Cons: short hours
Servisair is a good company. I have learned lots of experience whenever I go to work. Co-workers are friendly and helpful. They are willing to help you anytime you need. As everyone knows that Airline field is time pressure; Therefore well management and well prepared are the must. I am very proud to be working with Servisair because all management – more... team do well done for . The hardest part is dealing with the passengers. They are sometimes rude and unpredictable to please them. However, all management team and coworkers are nice so I can enjoy working there – less
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Management is a joke
N/ (Former Employee), Edmonton, ABFebruary 26, 2013
All I can say, there is better money to be made across the highway in nisku
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Working in this job makes you energize.
Ramp Attendant (Current Employee), Edmonton, ABJanuary 9, 2013
Pros: free exercise
Cons: can extend a piriod of time.
In this company the team always works as one to make the flight on time.
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Daily routine
Customer Service Agent (Former Employee), Toronto Pearson AirportSeptember 10, 2012
Pros: overtime available
Cons: no lunches
Every Morning i would set up wheel chairs for flights, then would insure all peole who requested a wheel chair were accounted for. I learned with handling wheel chair passngers that sensitivity is key to this compenent of the job due to the passengers valnerabilty of them trusting someone they do not know so my job would be to make their expirence a – more... good one by providing conversation and asking them how their flight was things to make them feel at ease. My co-workers were fantastic we really worked as a team to complete the goal of getting all passngers through the arrivals area, everyone was friendly and was very easy to trust, the hardest thing i encountered when working was the long walking distances of the airport, the airport is quite huge so gettting to each section would take alot of you regardless of fitness level but i got use to it. The most enjoyable part of my job was having good conversations with people. – less

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About Servisair

Derichebourg (formerly Penauille Polyservices) is happy to do the dirty work. The company is one of Europe's leading providers – Read more