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ServiCom
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49 reviews

ServiCom Employee Reviews

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Great place to work
Customer Service Representative (Former Employee), Rockford, ILMarch 17, 2014
Pros: easy work
Cons: nothing
I would call people to conduct surveys about how customers like their cable service. There really wasn't much to learn. Conduct the surveys, input the response in the system and go to the next customer. Not much management was needed. The coworkers where very helpful and friendly.

Their was no hard part about the job. The coworkers made it very easy to do. I enjoyed the experience, because everyone was friendly and very helpful.
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Fun atmosphere
Customer Service Representative (Former Employee), Machesney Park, ILJanuary 18, 2014
Pros: free lunches from time to time.
Cons: short breaks
A lot of contests and incentives in the sales department. Very friendly staff. All around fun place to work.
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Great product to sell, bad management to run it
Allstate Motor Club Outbound Sales (Current Employee), Loves Park, ILJuly 8, 2013
Pros: you get to do whatever you want
Cons: checks are constantly wrong
The money is good when the calls are good. Management is always changing the rules as they go and do not care about the employees
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Busy and friendly enviroment
Customer Service Representative (Former Employee), Rockford, ILJune 25, 2013
Work would be comfortable work how u please at your own pace with high call volume everybody busy.I learned about communication and customer care.The most enjoyable part of the job was the motivation.
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productive
Customer Service Representative (Former Employee), Machesney Park, ILJune 19, 2013
Pros: bonuses and work parties
Cons: short break
Every day has been fun and exciting to take calls from people around the country.
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Nice but inconsistant
CSR (Current Employee), Machesney Park, ILJune 4, 2013
Changes occur for every company, but very poor in communication with employees
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drama
CSR (Former Employee), Machesney Park, ILApril 28, 2013
its a normal call center environment you have to kiss butt to be noticed
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highly positive energy and competitive environment
Sales Representative (Former Employee), Machesney Park, ILApril 2, 2013
Pros: flexible schedule, insentive pay for sales.
Cons: lack of room for professional growth.
I sold various at&t product over the phone to previous customer and new customer's. I maintained 90% quality and above. I trained new hire employes how to perform there daily job duties. i enjoyed the relationships i built while employed at servicom. the hardest part of the job was the lack of professional advancement. the most enjoyable part of the job was the flexible schedule.
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Great CoWorkers
Customer Service/Sales (Current Employee), Loves Park, ILMarch 17, 2013
Pros: coworkers
Cons: healthcare, inconsistent scheduled hours
Not a bad place to work, would like consistency with schedules, Coworkers and Supervisors are great! Enjoyed the perks of earning go home early and longer lunch passes, too bad they got rid of that perk.
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Good Entry-Level Job with a growing Company
CUSTOMER SERVICE REP (Former Employee), Machesney Park, ILFebruary 25, 2013
Pros: unlimited bonuses, entry-level
Cons: no overtime, mandatory weekends (fri. & sat.)
Working for Servicom LLC was interesting, and a typical work day was always fun. I liked the fact that they were willing to work with my school schedule, and accommodate any needed of days. Since they have hired a new management staff management has been okay, but before, not so much. The co-workers were welcoming and yet competitive, due to bonuses are based upon commission. The fact that they rehired me right after the birth of my daughter, made me love them even more. The most enjoyable part of my job was make my customers happy.
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Fun flace to work
Sales Representative (Former Employee), Machesney Park, ILFebruary 8, 2013
Interacting with customers over the phone all day. I learned a lot about sales, customers, and customers service in this industry. For the most part my co-workers were okay and supportive. The hardest part of the job was when explaining the product to the customer and they just hang up on you or are trying to quickly end the conversation. The good part was when i actually made a sale.
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Good people, bad company
Customer Service Rep (Current Employee), Loves Park, ILJanuary 3, 2013
Pros: good company events. free lunch at picnic and dinner for christmas parties
Cons: they change managers often.
What we generally do as a typical day would be to make outbound calls to people who had unpaid student loans. We would try to force them into paying it.
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Fun place to work for
Telemarketer (Former Employee), Machesney Park, ILOctober 18, 2012
Pros: games played
Cons: health care
Cold called Allstate Customers to see if they wanted to add the Road Assistance to their plan.
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Servicom was an easy going job...a great step from fast food as well.
Rockford Il (Former Employee), Sales AssociateNovember 9, 2011
Pros: easy job, friendly staff, nice benefits
Cons: sitting on the phone all day.
Selling roadside assistance to customers
Boring because you sit inside a cube all day on the making calls.
Easy to accomplish daily
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bom
merendeira (Former Employee), Vitória, ESOctober 25, 2014
Pros: prepara capacitação na área.qualificando o currículo .
Cons: por ser empresa terceirizada dentro de uma instituição pública, não tem voz ativa com o que orienta e o que realmente acontece.
desenvolver meios para um bom dia de trabalho na produção dos alimentos,aprendi que no trabalho a vida pessoal deve ser sempre uma particularidade e não deve misturar.também aprendi que cada um tem uma forma de desenvolver seu trabalho e devemos respeitar estas diferenças.A direção é presente participativa nos assuntos do setor e sempre estar orientando em relação a forma de trabalho mais ágil e seguro,o mais difícil é o trabalho ser no setor público onde recebemos,varias orientações em relação a distribuição de alimentos no refeitório,mas que na pratica não funciona e que por estas razões acabamos recebendo advertências verbais da gerencia da empresa.o agradável é trabalhar no setor que gosta ,na função que gosta e desempenha bem.
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excelente
encargado atencion al cliente (Former Employee), Matamoros, TAMOctober 10, 2014
mi relacion laboral fue excelente el termino de la laboracion fue por estudios excelente emrpresa, colegas excelentes,.
aprendi mucho en cuanto a tecnologia, ya que era un centro de servicios computacionales.
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ambiente divertido con cafe
residente (Former Employee), Juliaca, PUNOctober 3, 2014
Pros: si hay cafe
Cons: no hay seguro
un dia entrar y siempre saludar a todos los obreros y un momento antes de empezar y siempre inculcar la prevencion,
buenas cosas como aprender siempre la buena responsabilidad de la construccion,
en diferentes sitios de la ciudad de juliaca
los colegas buenas personas siempre ubieron algunos compañeros que siempre me acompañaron en mi rutina.
siempre hay dificultades pero con la experiencia y dedicacion salir de esa situacion.
aprender de unas cosas que me faltaban
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agradavel de trabalhar.
porteiro/vigia (Former Employee), Rio de Janeiro, RJMay 29, 2014
Pros: benefícios.
Cons: salário.
comum.
sem comentarios.
boa.
bons.
sem comentarios.
convivencia.
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Atención al cliente
Técnico en Pcs (Former Employee), Lima, LIMFebruary 21, 2014
Pros: capacitación permanente
Capacitación técnica requerida para la solución de problemas de Hardware y software del los computadores
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buena
tecnico avanzado de computacion (Former Employee), Villarrica, ARDecember 3, 2013
exelente empresa bien contituida como pyme pero pocos recursos para comensar