Call Centre Agent/ Quality Control (Former Employee) – Sydney, NS – 29 October 2012
Love to talk as a rule so talking on the phone would be one of my specialites.....The best part of it was knowing they couldn't see you or you them...so if it was a nasty call ...finish it up and move onto the next one. Great staff and managers,,,still keep in contact with alot of the staff there. Learned alot about computers there and how other companies are run.Great experience for sure.
long long days...worked 8 to 5 at ctc then 6 to 9 at sericom
dealt and overcame problems with customers as well as hooked up radios in their vehicles. Worked with management to be able to handle new situations as they arose. Making a customer satisfied by the end of the call and listening and explaining in a friendly respectful manor.