Service Canada Employer Reviews

good pay, nice people. Liked the hours, pay and reasonable supervisors.

I started as a student, and have continued to grow and learn with this organization in the last four years. Great team energy!

-Great place to work at
- Good wages, benefits
- Typical work hours 8:30 - 4:30
- Co worker's very friendly

Job was great but no security. They treat you as a number and laid ou off no matter how hard you work. Good Money.

I really loved working for this company and if I could work for this company again it would be a good day.

Helped provide Employment Insurance information to individuals, in the form of help with their particular claim or in general about the EI policies and regulations.

Was very satisfying when I was able to provide information that a person required and also other information that helped with their decisions or enabled them to fulfil some other need.

I am backup teamleader and do all the extra special projects that need to be done in my department. the rest of my ream looks to me for guidance and advice, I also take on any kind of project as I like to be challenged in my work.

I work any hours that are needed or overtime.

I do the best work that I can produce and have very high praise from my – more... managers. – less

This job was always challenging - whether with new software, new policies, and new reports. The management was always supportive in trying to encourage the employees to grow in such a way that the skills acquired would be transferable in all aspects of the work environment, either with Service Canada or beyond.

Great place to work! Friendly people through the companies

Accuracy, Up to date request from different region to process and forward files to different department. Scanning incoming and outgoing files and stats all incoming and outgoing work.

doing employment histories and statement of contributions while answering the phone.

employment histories, statement of contributions, a lot of computer programs

friendly co-workers

sitting for long periods of time

unsupervised work; listening to music

The main role I served was as a point of client contact, answering detailed and complex inquiries regarding Employment Insurance and related programs. This required a nine-week course in government legislation and regulation, and as such I gained a great deal of knowledge and experience. The management was professional, and co-workers were a pleasure. – more... The hardest part of the job was of course dealing with irate clients, but this was also conversely the most rewarding aspect, particularly when I was able to solve a problem and help a client during a difficult time. – less

CPP was very good at allowing me to work at home and travel into work once a week to download my files.
When I was there there was very little movement for advancement.
I learned all about the disability legislation. Eventually I had to leave due to health problems
My co-workers were good people and helpful.
I would return to work there part-time if – more... there were a position. – less

I have absolutely nothing bad to say about my position at Central File Registry, I really loved my job everything about it the people the management and all the people that I worked with. It was a great learning experience.

The job itself is great. Good pay, benefits and work/life balance. What's not great is about the lack of job security. In 2011 alone, over 1000 agents were let go. This is done due to budget cutback by Diane Finley and rest of Tory high commands. Many agents work overtime throughout the year, only to be told their positions weren't necessary and laid – more... off. This agency is currently ran by political zealots and unless you have good connections, right now it's not a good place to work at. The morale is low across the department. – less

Working at Service Canada taught me a lot about the services offered by the federal government. It is a great learning experience and teaches students important information about their future. The only downside to the job in general is that the government is looking to do major cuts to the public service and unfortunately, that includes Service Canada. – more... It was a valuable experience for those looking to build on client relations and customer service. – less