Customer Service/Order Entry (Current Employee), Moreno Valley, CA – September 10, 2014
Pros: motivated work enviroment
great hours very flexible. Over time was always available. The co-workers were great, the management was good as well. The hardest part was the distance and the most enjoyable was the motivating work enviroment.
Production Supervisor (Former Employee), Puyallup – August 26, 2014
Pros: checks never bounced
Cons: leadership, culture, labor force, management or lack of management, time management, scheduling, planning, and hr
The hours were said in the interview as 9-10 hours with an occasional 12 hour day. No Saturday work. It was also said the training would be great and I would get an opportunity to work with some of the best employees they had in order to get the knowledge needed to run a department effectively. It was also said the Plant Manager was a good person who – more... didn't micro-manage.
They LIED on ALL of it!
The Plant Manager was the worst micro manager ever! Not only that but he would go into your department and purposefully stir up stuff just to see how you'd handle it. I never received any training until the day they were going to let me go and I told them what a terrible place to work this was. The Plant manager would say he knew how to complete a KAIZEN but when it came down to doing the actual KAIZEN he would change the scope and the objective half way through the project. He didn't understand what Lean Manufacturing was really all about. He would yell and scream at his employees in front of everyone and would reprimand his supervisors in front of the employees as well.
Absolutely the worst place to work ever! Harassing environment and definitely a threatening Plant Manager in power as a dictator!
I will never work for or with any Serta Company ever again!! – less
Director of Sales and Marketing (Former Employee), Des Plaines, IL – March 15, 2014
Pros: the position gave me an opportunity to use my selling skills
Cons: company moved to st. louis
the company moved to St. Louis; I had no desire to move to St. Louis since my family is here in Chicago.
I began as a sales representative with Sealy and moved up the ladder to Sales Manager; Serta recruited me to the position of Director. Our sales increased 21%because we educated the retail sales force and always made sure we had prominent space – more... on the retail floor. – less
Shipping Coordinator (Former Employee), Grovetown GA – March 7, 2014
Cons: bad management. favoritism, clueless & classless people
I am a former employee & got fired after coming off of vacation. I was accused of something that I wasn't aware of & management is clueless, shows favoritism, and in my opinion home office really needs to come down here & clean house starting with the plant manager, shipping supervisor, scheduler. I would advise you not to take a position with this – more... company no matter what they promise you. Please be aware when looking at this company for employment. – less
Box-spring/ Shipping Supervisor (Former Employee), Falconer, NY – February 17, 2014
I worked from 7-finish, mainly Mon-Fri, some Sat., with 30 employees in 2 departments; shipping and boxspring. I learned how to prioritize quickly because of multiple issues popping up simultaneously thoughout the day. Most coworkers were enjoyable to work with. The hardest part of the job was the multitasking between sewing, upholstery, loading, and – more... logistics. The most enjoyable part of the job was the people and accomplishing the hardest parts every day. – less
Shipping and Receiving Clerk (Current Employee), Forest Park, OH – September 18, 2013
Pros: good people healthcare good price on beds
Cons: poor mangement, hours bathrooms, picking up king matts with no help
get the crew together and set up floor to get production going stag all product in the proper spots so it can be loaded on the out going trailers my co workers are all great people and we work well together the hardest thing we do is left beds for 10 to 13 hours a day the beds weigh between 20 to 90 pounds management not easy to deal with because it – more... is their way no other the thing is none of them have done the the job and they think it is easy put we deal with them but at the end of the day we get the job done the most enjoyable part of the job is working with the guys and putting out a good bed – less
hours are of work are unsure of everyday 8-16hrs!!!!!
Ruffler (Former Employee), Puyallup, WA – August 8, 2013
Pros: easy work
Cons: short breaks, non-understanding management, very long hours for a pregnant woman
The not knowing what your schedule will be everyday was the worst part of the job, too long of hours for a pregnant woman to be on my feet for 10+ hours, with a non understanding management people that are like slave drivers with ego trips!!!! But other than that the work itself was easy.
Order Entry (Former Employee), Grovetown, Ga – January 1, 2013
Pros: good pay
Cons: too many too list (beware)!
I was the order entry clerk for the Grovetown, Ga. plant. The management has their head in the sand and are also classless. I was the third person in six months to fill the position. Management will not fix what was wrong with positon; they will just fire whomever is in the postion and move to the next person. Good luck working for this plant; they – more... are all about drama and eating . Had a great work record until Serta; I also let Human Resources know about the poor management and the temper tantrums that were thrown by co-workers (very unprofessional). Someone needs to clean house in that place starting with the front office and employ some professionals. – less
I had many different jobs throughout the plant (Former Employee), Clear Lake – October 5, 2012
Cons: the whole factory
I worked at serta in Clear Lake for 10 years. I would not recommend woring there to anybody!!!! There are no advancement opportunities, more pay cuts than pay raises, and management only looks out for themselves and only tells u what u want to hear not was is actually going to happen. They promise you alot as far as pay but its all a lie just to get – more... you in the door. – less
Key Accounts Representative (Former Employee), Clear Lake IA – February 1, 2012
I worked for Serta for 5 years. They are a good company and would recomend them to any professional seeking a long term career. They supply all the tools you need to be successful, you simply need to implement and follow thru. I went thru some life changing circumstances near the end of my career with them and went out seeking a different path.