Serco Employee Review

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Review
Program Instructor (Current Employee) –  San Francisco, CA7 August 2012
Very proactive government contractor. A great company to work with.
Pros
great support staff and hr people
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all in all challenging everyday
Customer Service Agent (Current Employee) –  Etobicoke, ON20 February 2018
Serco runs the drivetest centers for Ontario. Typical day is processing applications for all kinds of transactions required for getting a Drivers Licence.
This job has honed my skills for people management, eye for minute details. The most interesting training we receive Fraudulent training to check documents.
Pros
meet all kinds of people.
Cons
many people not pleasant
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Mobbing
QA Tester (Former Employee) –  Bay Street16 December 2017
Contractors are mobbing against new employee
Way to improve:
1. Each job should be defined with clear objectives
2. Need an open and honest work environment
3. New updates should be communicated to old and new employees
Pros
Free coffee and snacks
Cons
Feel cornered
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Overall rating

3.6
Based on 2,889 reviews
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Ratings by category

3.5Work/Life Balance
3.4Salary/Benefits
3.1Job Security/Advancement
3.2Management
3.4Culture