Customer Service Agent (Current Employee) – Etobicoke, ON – 20 February 2018
Serco runs the drivetest centers for Ontario. Typical day is processing applications for all kinds of transactions required for getting a Drivers Licence. This job has honed my skills for people management, eye for minute details. The most interesting training we receive Fraudulent training to check documents.
QA Tester (Former Employee) – Bay Street – 16 December 2017
Contractors are mobbing against new employee Way to improve: 1. Each job should be defined with clear objectives 2. Need an open and honest work environment 3. New updates should be communicated to old and new employees