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SERCO
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822 reviews

SERCO Canada Employee Reviews

Company Attributes

  • Job Work/Life Balance
  • Salary/Benefits
  • Job Security/Advancement
  • Management
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Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
Friendly environment
Call Centre Agent (Current Employee), Oshawa, ONMarch 4, 2013
It was nice to work with friendly people, receive calls about road test appointments. Supervisor was very friendly and easy to talk to. It was difficult to have angry or upset people on the phone. It was great to talk to happy people.
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
A poor company to work for
Customer Service Associate (Former Employee), Barrie, OntarioJanuary 30, 2013
Pros: decent wages
Cons: horrible environment, stressful, lacks job security, bad management
Work environment stressful, no support from management, extensive travel involved, not fair distribution of workload between staff. Hopefully you'll be a favourite, if not watch out. Management from supervisors to top of company not good. It's a shame, the wages are decent, but no job security. You'll get sent home all the time when it's quiet so don't actually think just because your full time or you have seniority that you will work a full week. You will have to work weekends in the summer, mandatory overtime and sent home in the winter. It's constantly an unpleasant environment. the reviews I read on hear none of them are from Serco DES all different parts of the company from all over the world. so take them with a grain of salt, company is not run the same everywhere.

About SERCO

Serco employs over 100,000 people in more than 30 countries, delivering local services informed by many years of international – Read more