most certainly the best place to word, would like to work there whenver i get a chance again
Pros: friendly environment, no stress at all
Cons: rotating shifts.
a typical day at work included logging in on time and answering calls.
since the company (ISD) was British, the customers would be Brits.
The job included placing orders for them, creating online accounts,make payments online and often troubleshoot problems.
i learned how to be confident over phone, similarities and differences between Indian and British culture etc.
The management was truly the best. the people were very helpful and friendly, always ready to help and stand by you whenever you need help, bee it at work or in your personal life.
as far as the co-workers are concerned, i met them as colleagues and ended up making friends for life.
there was nothing the i would say was hard.
most enjoyable part was the time we spent together during shifts, sharing thing about various types of customers, the events held at the office and many such things.