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SERCO
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910 reviews

SERCO Employee Reviews

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  • Job Work/Life Balance
  • Salary/Benefits
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Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
Friendly environment
Call Centre Agent (Current Employee), Oshawa, ONMarch 4, 2013
It was nice to work with friendly people, receive calls about road test appointments. Supervisor was very friendly and easy to talk to. It was difficult to have angry or upset people on the phone. It was great to talk to happy people.
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
Terrible company to work for
Driver Examiner (Current Employee), Toronto, ONJanuary 24, 2013
Pros: pay
Cons: stressful working conditions, no management support, negative environment
Employees are a liability to this company. Treated awful. Paycheck was only reward. No room for advancement, management terrible, very very negative environment. No job security, sent home all the time if quiet, and docked pay. Laid off, called back, laid off... Dangerous, stressful job with no support from supervisors. Treated as children, the only thing that matters to this company is making money at any expense. There is a terrible attrition rate which is surprising becausing it does pay decent. But the environment in most of the offices is terrible. I highly recommend choosing another career choice. This is a privatized government contract that does expire this September 2013.

About SERCO

Serco employs over 100,000 people in more than 30 countries, delivering local services informed by many years of international – Read more