Skin Care Consultant (Former Employee) – Halifax, NS – 28 November 2016
sephora is a great job if you're young and don't have to pay your own bills and have the time it takes to move up. It does not pay enough to cover living and can be very stressful because of this. The company is also very good at telling you what you want to hear regarding promotions and then making you work hard and demonstrate how badly you want something with no more pay and then no follow through from the company. Favouritism is HUGE, people will get promotions who dont deserve them and vice versa. The training from brands and being sent away for training was really nice and for sure the best part of working there. It really is all about who you work with, my first management team was amazing and then the next was a disaster. Some store directors like to hire externally for promotions which usually causes good staff to leave. The hours are long, there's no consistency in shifts and it is very difficult to have a life around it. Finally, sometimes at Sephora you began to feel like a robot... You're coached on how to speak to clients,how to act.. Etc., The company wants you to be an individual but then makes you wear the same makeup, same lip colour and so on with visits and occasions. I don't know if this is a good thing or bad thing I just know the company started to feel very much not me.
I think if you love makeup and are young this could be either a great foot in the door or you could make a career out of it. I loved the company when I first started and have just unfortunately found that the company doesn't really align with who I am anymore!