Cashier/Color Consultant (Current Employee), Burlington, MA – December 2, 2013
Pros: good atmosphere, great co-workers, great company
Cons: varied scheduling, difficult customers
Throughout the day I apply make up to clients. I assist them to find the best products for their skin and with other concerns they might have about products. When I am not applying makeup, I ring out customers at the cash register. I constantly provide multi-client service and customer service all day. I learned how to manage my time through multi-client – more... service. I also put out new products and clean as well as organize the store before and after store opening and closing. I have worked at Sephora for three years and I have to say the people I work with are amazing. The hardest part of my job is having a very varied schedule with different shifts being at different times of the day. The part I enjoy most about my job is my co-workers. My co-workers are very fun to be around and are constantly teaching me new things. – less
Skin Care Consultant/ Makeup Artist (Current Employee), Riverside, CA – August 13, 2013
Pros: great work environment
Cons: the hours
A typical day at work usualy involves my fellow cast members and myself working hard to achieve our daily goal by giving unbiased excellent client service. I have learned agreat deal working for Sephora, I have learned how to manage time and clients and to still show passion. I have an amazing team that I work with, both management and cco-workers.
Make Up Artist (Current Employee), Milwaukee, WI – August 8, 2013
Pros: free product to try and a supportive, informative cast backing me up.
Cons: varying work schedule on a week to week basis.
I truly do enjoy many aspects of my current job. I enjoy interaction with both co-workers and clients in a customer service based environment. Sephora is one of the highest levels of customer service that I have ever experience. I love the opportunity to always be learning in the work place and being challenged to always be improving myself and my skills. – more... I have learned so much about product and technique from fellow artists that I feel I can take with me anywhere. I enjoy providing a service to clients while using my artistic skills and appreciate that Sephora offers me the opportunity to move upward in the company quickly. The only downside is that some clients will treat the staff as less exceptional artists. Many that work at Sephora have earned the right to be respected for their skills and there are some clients that still approach employees disrespectfully for being in the service industry. Everyone I work with has a very tough skin for criticism and a knack for looking at the positives. I feel that I am always improving and becoming a stronger artist and individual with support from my teammates. – less
Productive fun plae to work in, management is very motivating! I love Sephora
Beauty Consultant (Former Employee), Montclair, CA – July 23, 2013
Pros: free lunches, gratis
Provided a thorough skin care analysis for clients and recommended and up sold products and services based on client's needs Advised and educated clients on proper skin care and makeup techniques Created a unique and flawless look that meet individual's style and preferences exceeding expectations Manager's were always willing to listen and communicate – more... with you in a professional manner. Kept the team motivated no drama at all. – less
Seasonal Cashier (Former Employee), Walnut Creek, CA – July 19, 2013
I always looked forward going to work at Sephora. It's not like your average beauty store because it gave an extra boost of excitement when you walk into the store. I normally would be at the cashier, making sure that clients have received any assistance finding their product. I would inform them about any in-store deals or any other store events that – more... would be happening in the year. Management was great because they were helpful and let you know what needed to be done for that day. The most enjoyable part of the job was being around my co-workers and managers. Their excitement and humor gave more to the environment. – less
Fun workplace with great opportunites for personal growth.
Education Lead (Current Employee), Chicago, IL – July 18, 2013
Pros: free product, discount, uniform supplied
Cons: all the woes of retail
Helping clients feel beautiful: it sounds corny, but it's very rewarding. Non-commission retail sales take the burden of business off an individual and lays it on a team, which is very rewarding when goals are met. In some situations, there are those employees that may not be working as hard as others, but it does not go unnoticed by management who – more... coach these individuals to give their best. Sephora is very structured and personal responsibility for punctuality and attitude are enforced daily. This structure may cause those who are not prepared for this responsibility to quit very quickly. There is room for growth, but not as fast as some would like as there are few positions available for a wide pool of over-qualified candidates, – less
TONS OF EXPERIENCE WHILE WORKING FOR SEPHORA INSIDE JCPENNEY
Product Consultant (Former Employee), San Diego, CA – July 15, 2013
Cons: jc penney credit cards
I REALLY ENJOYED MY THREE AND A HALF YEARS WORKING AS A PRODUCT CONSULTANT FOR SEPHORA INSIDE JC PENNEY. I LEARNED A LOT BY BEING ABLE TO FLOAT AROUND AND USE DIFFERENT BRANDS OF COSMETICS AS WELL AS SKINCARE. MY KNOWLEDGE OF PRODUCTS ONLY INCREASED AS THE LONGER I WORKED FOR THE COMPANY. IT WAS FUN, UPBEAT AND ALWAYS BUSY. I ENJOYED THE CLIENTS AND – more... THE DIFFERENT PERSONALITIES EACH ONE OF THEM HAD. FOR I ALWAYS LEARNED SOMETHING NEW AND DIFFERENT EACH AND EVERY DAY FROM THEM AS WELL AS MY COWORKERS. SOME DAYS WERE VERY EASY OTHER DAYS WERE QUIT CHALLENGING BUT CHALLENGING YOURSELF AND YOUR BRAIN IS ALWAYS A GOOD THING. MY CONFIDENCE LEVEL HAS GONE UP,AS WELL AS MY PEOPLE AND CUSTOMER SERVICE SKILLS. MY MAKEUP TECHNIQUES HAVE INCREASED TO A MORE ADVANCED LEVEL. MY COWORKERS WERE ALWAYS A BIG PART OF THE DAY AS THEY WERE ALWAYS FUN AND UPBEAT AND WE ALL HAD ONE THING IN COMMON THE LOVE FOR COSMETICS. – less
MAKE-UP ARTIST (Former Employee), Jersey City, NJ – July 12, 2013
I ENJOYED WORKING HERE IT WAS CUSTOMER SERVICE -ORIENTED . MANAGEMENT WAS AMAZING AND INSTALLED PASSION AND DRIVE IN EACH OF ITS MEMBERS. CUSTOMERS FELT WELCOME AND RETURNED WITH A SMILE . IT WAS HECTIC DURING HOLIDAYS AND PROMS , BUT I ENJOYED EVERY SECOND OF IT
Working with a company that is leading in the beauty industry
Makeup Artist and Product Specialist (Current Employee), Chicago, IL – July 2, 2013
Pros: constant training on brands within store and current makeup techniques and trends
As a makeup artist my day consists of helping clients with visual requests while teaching them techniques to use at home. I've been trained on top brands in the industry. I've learned how to work in a high pace environment and multi-client assist all while providing excellent client service.
The most enjoyable part of the job is seeing the clients – more... face when you have enhanced their natural beauty resulting in them glowing with confidence. I also enjoy working with my co-workers. I can honestly say that I work with some talented individuals. I have learned so much from them and it helps me perfect my craft. – less
Cast Member (Current Employee), Glendale, AZ – June 26, 2013
Sephora was my dream job. I applied five times between the time this location opened and the time I was hired. The relationships I've developed with my coworkers feel like a sorority, with all of us bringing different things to the table and tons of moral support regarding all things beauty from management and my peers. I have loved all of the learning – more... opportunities and training they have provided me with throughout my time with the company. My management team has been second-to-none. All of their styles differ vastly, yet I take away new bits and pieces of management techniques constantly. The hardest part of my job is identifying an underlying issue the client may be experiencing, but I love the challenge of educating them and resolving it together. Most enjoyable to me is the part of my job that allows me to give educated answers and advice. I also love that I'm encouraged to harness my creativity and run with it! – less