Sephora Employee Reviews

Found 88 reviews matching the search
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Fun work environment, with good benefits and opportunities.
seasonal colour consultant (Former Employee) –  Calgary, AB12 January 2017
Although a fun work environment that was an excellent experience I found that the management did favorite certain individuals because they were friends thus giving them preferred treatment. Although it didn't affect me. I found it unprofessional. Besides that, I had a good experience there and would recommend this job to others.
Pros
Benefits, opportunities
Cons
Management
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Backstage Pass
Seasonal Consultant (Former Employee) –  Toronto, ON21 October 2016
As an operations consultant I worked behind the scenes, making sure inventory was up to date, checking products, and pulling things out to go onstage, among many other things.

My co-workers were wonderful and caring, including the management and owners.

I learned how a big business operates as this Sephora is the busiest Sephora in all of North America.
Pros
Free lunches and wonderful people
Cons
Irate clients
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Fast paced client inspired atmosphere
Skincare Specialist (Current Employee) –  St. Catharines, ON11 December 2016
Very fast paced environment and client inspired. Product knowledge essential to achieving sales targets. Team oriented to reach goals ...no commission. Very structured as to breaks and lunches for optimal sales. Focus for employees is growth within company and creating positions for incentive.
Pros
No commission
Cons
Long hours
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Energetic and Inspiring place to work
Skincare Consultant & Colour Artist & Cashier (Former Employee) –  Coquitlam, BC20 October 2016
Was able to grow as a person
Become much more outgoing and approachable
Sales skill definitely increased
Was inspiring being able to meet new people and help them along their skin care and make up journey- no matter how small or big
Was able to make lots of friends and now family
Pros
working doing somehing i love!
Cons
lack of detail in training.
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Fun and upbeat work environment, good place to grow and learn.
Sales Associate (Former Employee) –  Winnipeg, MB8 December 2016
Working at Sephora was very interesting, especially being interested in the beauty industry as a career path. There will be long hours, especially during the holidays, but it is overall very fun.
Pros
Upbeat and chance to learn a lot.
Cons
Long hours and short breaks.
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Fun place to work, but the salary lacks.
Sales Associate (Current Employee) –  Montréal, QC25 November 2016
Although Sephora is a great environment to work, and place that offers a lot of room to grow, the management is stressful and the salary is not sufficient for the amount of work that they require you to do.
Pros
free products, great customer service knowledge
Cons
salary and management
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Great Gratis,
Operations Coordinator (Former Employee) –  Ottawa, ON29 December 2016
As a seasonal worker it was a creative company to work for, but I would only work for Sephora again if I was in corporate or in management. There was a lot of favouritism with the management and that can affect the work life balance.
Pros
gratis
Cons
long hours, catty environment
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Fun but stressful workplace
SALES ASSOCIATE AND CASHIER (Former Employee) –  St. John's, NL17 August 2016
A typical day at work is long fast pace environment with a lot of repetition even though it is asked for no repetition but being a cashier it can not be avoided.
I have learned that making the client happy makes a really big difference and clients are more willing to come back to have the same experience.
Management and co-workers where okay at times but sometimes co-workers made you feel less than them by making remarks at your makeup.
Hardest part of the job is standing up for long hours and repetition should be avoided but it can not.
The most enjoyable part of the job was trying new styles of makeup and pushing your self to work on your skills outside of the box.
Pros
Products given to employees for them to try them and have reviews for clients
Cons
Long exhausting hours and not to much respect
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Productive and fun place to work
Color Consultant (Current Employee) –  Toronto, ON15 December 2016
Nice environment, pro-active people, willing to teach and help you with sales skills, good customer service.
Fast pace environment, specially at eaton centre.
Pros
excellent teaching on sales and customer services
Cons
long hours, no comission
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Not all it's hyped up to be...
Colour Consultant (Current Employee) –  Vancouver, BC17 June 2016
This is a great job if all you want is products to bulk up your kit or a decent discount and training on brands but as far as moving forward and a career this is not the type of place for that. There are some opportunities but it's limited and based on favouritism from management. Although it it's not commission based the wages are very low and not adjusted based on knowledge or experience. Management also lacks sympathy and flexibility when it comes to illnesses and injuries.
Pros
gratis, discount
Cons
everything else
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Love the environment
Sales Consultant (Former Employee) –  Calgary, AB29 September 2016
Not a lot career opportunities for employees. Very good training system from different brands.
Loving working in the fragrance filled environment, and helping ladies to be more beautiful and confident.
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Opportunities to improve and advance
Cashier (Former Employee) –  Vaughan, ON19 December 2016
Sephora is a good place to work for those who are in high school unless you are a part of management or trained in makeup artistry. They do give the opportunity to grow.
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productive, fun environment and great team work
Packer (Former Employee) –  Brampton, ON8 January 2017
good company and people around.Eco friendly environment.All the members in team have great accuracy and ability of team work in them .
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Really fun!
Skincare Consultant and Cashier (Current Employee) –  Calgary, AB15 May 2016
this is a really fun job, we often receive training on brands and products from brand representatives, receive gratis for learning about products, and get to make clients feel great about themselves. However this is still a retail job, and the pay is the biggest drawback to this job.
Pros
Gratis from brand trainings
Cons
Not great pay
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Fun, busy, fast paced work environment
Colour & Cash Consultant (Former Employee) –  Mississauga, ON13 April 2016
- assisting clients with product knowledge, makeup and skincare routines
- providing mini makeovers, foundation matches, etc.
- I learned how to multi client service, how to manage my time, excel in a fast paced environment
- management was supportive, encouraged growth
- co-workers were friendly, respectful, caring
- often times the store felt understaffed, extremely busy
- being able to work with amazing co-workers and clients
Pros
free lunches, free product, extensive product knowledge trainings
Cons
long hours, inconsistent hours, difficult to book time off
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Productive and fun workplace
Cashier/ Customer Service/ Sales Associate (Current Employee) –  Burnaby, BC3 July 2016
Unorganized management when it comes to scheduling and have the zone chart planned out for the day. Would constantly forget to put workers on the schedule, caused a lot of confusion
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Exciting fast paced work environment
Seasonal-Temporary (Former Employee) –  Surrey, BC10 May 2016
It was a very fast paced environment in on of the busiest malls in the lower mainland during one of the busiest seasons of the year Christmas but overall i enjoyed working there. I learned so much more about the many make-up and beauty products sold and also how to apply them properly.
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Overall Experience at Sephora
Skincare Consultant (Former Employee) –  Toronto, ON29 March 2016
My overall experience with Sephora was pleasant and it is a work place I would encourage people of all diversities to apply to because the company really values their employees for their contribution to the success of the company!
Pros
Work/Life Balance, Gratis, Incentives, Training/Education, Employees, Company Values, Fair Breaks
Cons
some issues with manager, each individual store will be different
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Stable/Productive workplace
Stock Coordinator, Merchandiser (Current Employee) –  Ottawa, ON22 March 2016
A typical day can consist of receiving products and simply merchandising them in the according areas.

Management and co-workers are friendly/welcoming and are always maintaining a positive experience.

Hardest/most tasking aspect of the job is the attention to detail in the late hours of the morning when fatigue starts to set in.

Most enjoyable part of the job is the reviewing the end result of a hard days work.
Pros
Consistent hours, Stable/safe workplace, friendly staff
Cons
Overnight, Unable to independently listen to music/podcast etc.
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Friendly workplace! Wage, not so great..
Cashier, makeup advisor (Former Employee) –  Burlington, ON15 February 2016
working at sephora was a great experience. i gained a lot of knowledge on top of the knowledge i previously had about makeup and cosmetology. management was set up well along with the employees i worked with. everyone was friendly and welcoming. the only down side was the wage. i was travelling a distance from Hamilton to Burlington and only getting paid minim wage, which i was not pleased about. I was experienced and a certified makeup artist and was not getting paid accordingly. other than that, sephora is a great company to be a part of.
Pros
many breaks, free products!
Cons
long hours
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Overall rating

4.0
Based on 1,409 reviews
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Ratings by category

Work/Life Balance
3.7
Salary/Benefits
3.6
Job Security/Advancement
3.5
Management
3.5
Culture
4.0