Part time Colour consultant (Former Employee) – Toronto, ON – 16 October 2017
you learn a lot on the job but are required to know more than just what your title is. Management is great...take advantage of what they can do for you in terms of advancement. Hardest part of the job is the pay...you start off very low for an artist and you have to do tons of appointments with no tips and you can't give out your card to freelance
A great place to work for development, fun, challenges and people interaction. Life at Sephora is fast paced and ever changing. You must be adaptable, flexible in your work schedule and willing to be a high achiever. Feedback is given daily and the focus on bettering yourself as an employee is huge as well as to ensure the clients have the best experience ever.
Colour Consultant (Current Employee) – Brampton, ON – 19 September 2017
As a quick learner, when at Sephora I work with many different clients everyday. From finding the perfect foundation shade, to helping them find the perfect fall fragrance, I'm often thrown into different departments to assist during peek times. However, being a supervisor at Canada's Wonderland for 3 years has prepared me for such a fast paced environment. I learned to maximize my time in order to hep each client as best as I can. Working with an experienced and friendly management team it has created a very positive workplace environment for myself and my fellow coworkers. being a high traffic store, often times it can be difficult assisting clients when they need the help, however once I do get to them I apologize and proceed to giving them upscale client service to ensure they get what they need and leave with a smile on their face. The most enjoyable part is the reaction I get from each client when I get them exactly what they need depending on their concerns. Sephora is a pace to enhance the beauty we already have so when a client comes in with a concern that makes her feel less beautiful than she is, I strive to turn that around and when I do, the feeling can't be beat.
Makeup artist/Colour expert (Former Employee) – Toronto, ON – 15 September 2017
Working with Sephora has to be one of my best experiences that came through my work.Not only did i get to deal with makeup but also work with the customers and apply makeup on them. Which truly expresses my talent and my joy for makeup.
Skincare consultant (Current Employee) – Chinook, AB – 11 September 2017
Great place to work part time, HORRIBLE if your full. You get stuck with the worst shifts so you have no time for yourself. Favouritism is huge there so unless the managers really like you you'll never advance at all. Staff are friendly and so are the brand reps. Only pluses are the gratis and free food on event days but besides that most of the staff want to leave.
Gratis, staff and reps
Hours, management, favouritism, no work life balance
Skin Care Consultant (Current Employee) – Calgary, AB – 11 September 2017
This job is super fun and leaning new things is great at first but the more you're there the less fun it gets. It is 100% impossible to move up unless you're willing to suck up to everyone (even then that doesn't work). Pay is ok but with minimum wage going up it'll be nothing special. Best part is the gratis since you'll never really need to buy make up again. Even then it's not worth the mental and physical abuse this job gives...especially when they won't let you phone in even with doctors note
Gratis, free food on even days
Long hours, management, no advancement, no work life balance
Operations, Skincare and Fragrance Lead (Current Employee) – London, ON – 6 September 2017
I loved working here - the only downside is that the compensation does not match the job demands. Employees are often unsatisfied with their pay. However, a lot of learning opportunities and free product if you are working full-time and perform well.
I love working at Sephora. There is room for growth and development within the company. You work with extremely talented individuals. The company is based on 7 values which they instil within each employee.
fun, fast paced work environment with growing opportunities
Color Lead (Current Employee) – Vancouver, BC – 2 September 2017
Sephora is a very fun anf fast paced workplace. I learned many skills and grew a lot at Sephora. They gave me the tools to be successful in every day life.The most enjoyable part of working at Sephora is working with an amazing group of people that inspired me every day and also working to help clients and inspire them in the same way.
Fun, upbeat work environment. Get to meet a lot of new people while learning and growing in your job.
Colour Consultant (Former Employee) – Edmonton, AB – 31 August 2017
Was such a fun work environment, with many different events thrown throughout the week. Management was pretty understanding and relatable. Pay wasn't great but it is retail, you do get discounts and free stuff every once and awhile which is great. Overall a great place to work if you love makeup and want to grow your knowledge!
Beauty Adviser (Former Employee) – Mississauga, ON – 20 July 2017
A fun place to work provided that you're passionate about the beauty industry. If you aren't pursuing a career as a make-up artist, you may feel that working at Sephora is monotonous. However, working at Sephora will allow you to build good relationships with clients in a more personal way than any other retail store. By that I mean, since make-up and skincare are personal choices, connecting with clients and advising them on products within these categories can really impact their self-esteem and knowledge of beauty in general. Therefore, Sephora relies heavily on sensitivity and a strong analysis of the clients' needs. Although you won't be penalized for doing an 'adequate' job at work, others who are more passionate than you will move onto gain recognition and become favorites. One one hand it's great that Sephora recognizes its employees as much as they do, although with a large amount of staff, most people who do the job just as well aren't appreciated enough. If that doesn't bother you and you're satisfied with how you're treated then Sephora is an amazing place to work. The in-store challenges and learning workshops are very fun, informative, and bring the entire team closer together. I would definitely recommend working here even if you aren't a beauty/skincare junkie for the experience.
Gratis, employee discount, friendly and family-like job culture, no commissions (everyone worked as a team), easy to develop relationship with clients
High volume store, favoritism, few job advancement opportunities in store
Skincare Consultant (Former Employee) – Toronto, ON – 13 July 2017
Let's get this straight: If you're not counted as a favourite from your store director, specialist or other leads, you're nothing to them. Sephora does not tell you how to contact HR for a reason. (shady) If you're here, be prepared to keep to yourself and find yourself surrounded by passive-aggressive management and two-faced coworkers. Management does not value autonomy or you. No matter how hard you work, you are not valued. You can't afford to go out on your pay, you can't afford to eat on your pay, you don't get paid enough for what you do. They (management) will love you and act as if they're your best friend for the first few months and then they will show their true colours. If even one product is not shown perfectly aligned, be prepared to be talked to and scolded.
Honestly, the gratis wasn't even worth the bad vibes or negativity I got from my store director. Boy bye.
Skincare Specialist (Former Employee) – Mississauga, ON – 12 July 2017
Meet backstage ready to go, meeting every day before you hit stage (this was an amazing thing which no other company I've worked for has done). On stage, kept busy in our zones, doing consultations, cleaning, dusting. I worked in skincare, so it wasn't as high paced as the color world, but it got hectic at times.
COLOUR CONSULTANT (Former Employee) – Vancouver, BC – 11 July 2017
worked as a full-time colour consultant for Sephora Canada...if your looking for artistry experience, go for it! However, I just got tired of selling makeup all the time. Otherwise if you enjoy retail, you'd probably love working there.