Customer Care Representative (Former Employee), Chatham-Kent, ON – August 21, 2012
Pros: paid lunches, strict 8hr day, not 8.5
Cons: get emotionally burnt out quickly
A small call centre. Time management skills as well as email skills are important. Management is very flexible with scheduling Co-workers are friendly Hardest part of the job was the emotional stories you hear from customers Most enjoyable part of the job was the satisfaction of being able to help someone who had lost help.