Welcome Team
Sekure Merchant Solutions - Montréal, QC

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We are currently seeking to hire in our B2B Customer Service Department. We are looking for a motivated professional to work from our office in Downtown Montreal. This is a full-time permanent position which schedule runs from Monday through Friday 9:00am-5:00pm. This position is a stepping stone to our Relationship Manager position. The ideal candidate will ensure proper setup of the accounts. They will provide the highest level of support through inbound/outbound calls and email. Improving the customers’ experience and maintaining their loyalty by providing outstanding service is our ultimate goal.

Position Tasks:

  • Respond to customer’s inquiries about their merchant accounts
  • Helping newly acquired customers with their integration experience
  • Co-ordinate with industry partners to help resolve issues
  • Provide excellent and ongoing Customer Service

Skills Needed:

  • Ability to maintain excellent rapport with your customer base.
  • Great problem solving skills
  • Organizational skills, self-management, and reliability
  • Excellent computer and technical skills

Minimum Requirements:

  • College degree or equivalent
  • Complete fluency in English
  • Experience in merchant processing is an asset

What we offer:

  • Group Insurances
  • Full Time Day Schedule
  • Room for Advancement
  • Team Building Events

Contact Human Resources
Jessie Victoria
514-227-6813 ext 232

Sekure Merchant Solutions has experienced great success and rapid growth since its beginning. Our excellent service and loyalty to our customers has made us a trusted name in the Payment Processing Industry.


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