Productive, fast-paced place to work
Claims Adjuster (Former Employee) – Cleveland, OH – 29 December 2016
I started my employment there after the recent acquisition of a new account. Things were quite a bit hectic as the acquisition and all that came with it, was far bigger than originally expected.
Everyday, we received a high claim load but were given the freedom and trust to work at our own pace. This really helped me learn better time management skills and to set multiple smalls goals so that the task did not seem too daunting.
Management was a mixed bag. My direct manager was understanding and allowed us the autonomy to do our jobs at our pace. I felt he had our backs and legitimately tried to make the environment as conducive to being productive as possible. Unfortunately, I do not have the same confidence in his superiors. At many times, I felt no sense of direction or leadership. The acquisition was a big one and perhaps they were overwhelmed by it. There were so many hurdles to clear in the acquisition that it rendered our upper management ineffective in influencing and providing us the leadership needed to help us in our day to day operations.
The co-workers were great. Most were friendly and willing to lend a hand. The company benefits are pretty good as well and the work/life balance was acceptable considering the amount of work to be done.
good benefits, great co workers, autonomy
workload, organization, upper management