the work itself is the problem. working on the phone is not for everyone, and its definitely not for me anymore. the burnout is real. if you love customer service and you love listening to people yell at you because their faxes didnt go through, this is the job for you.
there are some perks though, work from home, pay is decent, PTO is good as of hire date, benefits are ok. dental is better than anywhere else.
good dental, work from home, pto
stress, yelling, demanding customers, metrics