All claims jobs are basically the same. Full of stress and demanding. At Sedgwick, it's the same but, at times, even worse. They promise too many services to clients that they are not staffed for. They expect their employees to be 100% when the have caseloads up to or above 200. Which is impossible to manage on a normal desk. When you are expected to have all your diaries completed every Friday. You are not supposed to leave without being at 0.
We are provided with a lot of paid time off; however, it's incredibly hard to take time off due to the amount of work that is given.
Seniority is no longer appreciated in the corporate world. They do not care if you have been with the company for 20 years, they will walk you out in a heartbeat. There is always someone cheaper to fill your place.
Upper management seems incredibly nice in person. But, they are ruthless and do not support the people who basically run the company and do the promised work.
Your work is not recognized unless you are a favorite of staff management. If you are a favorite, you are likely to be tapped for a management role yourself.
Co-workers are nice but there is a lot of turnover and it's hard to get to know anyone. This office used to be a tight knit community. Now it's filled with strangers that are replaced every couple of weeks or months.
Benefits, generous PTO
Stressful, Demanding, Expectations too high, Management does not care for their employees