Project Coordinator, Calgary, AB - June 12, 2016
Use this company as a stepping stone for better things but don't expect any mentorship, proper training or support of any kind. Management/organization/communication is a mess, pay and benefits are laughable, no RRSP plans. Higher ups only care about the numbers and often ignore the human factor. Lower management are generally unable to delegate tasks to untrained team members meaning they are too busy to properly train their employees, and end up taking a sink or swim approach with field projects. As a result, at least half the workplace (prior to recent layoffs) was inept resulting in an over-reliance on, and over-working of, the few employees who had proven to be capable. Worked additional hours nearly every day to complete last minute requests from management, address mistakes made by coworkers in reports, meet deadlines which had already been extended/missed by whoever was previously responsible, coordinate field projects etc. Lots of overtime which is now stored as time in lieu rathe than paid out. Gossipy office with lots of negativity and high school-ish vibe. Very high turn-over rate.
An example: Yearly bonuses (if they even still have bonuses) are evaluated based on a system which has been designed to minimize the bonus awarded. One part of the evaluation is each employee working a minimum of 80% billable hours over the year. Billable hours are calculated as a weekly percentage rather than based on actual hours worked. This means that working long hours in the field (such as 90+ hours weeks) only translates to 100% billable time over those weeks, and does not ensure getting a good bonus. So you could work an extra 500 hours in the year, but if you took all your entitled vacation time, time-in-lieu or sick time, you would not achieve the 80% requirement. Regardless of how good an employee you are, you would not be given a full bonus.
This company actually has a lot of potential but the poor management and overall disorganization makes it hard to realize. It's unfortunate, I worked here for about 2.5 years and I met some of my best friends at Secure. I would have liked to stay longer but at the end of the day I was burnt out and depressed by the work atmosphere. Ultimately decided to find something with a better work/life balance and I'm much happier now.