A typical day at work consists of helping customers out with beans, taking orders and making drinks. As a learning experience so far i have learned that organization and routine work is key to a well worked shift, and experience for the customers. Management prioritizes the safety and proper training of the employee. The hardest part of the job is getting the hang of making the drinks, such as steaming the milk, pulling the shots, and remembering the key ingredients of each latte. The most enjoyable part of the job is interacting with the customers and giving them a pleasant experience each and every time they step in the cafe.