My last job was my second home. I loved performing my job, staff, and all customers.
Barista/Shift Supervisor (Former Employee) – Ottawa – 3 August 2017
A typical day at work is being there at 6:30 am 5 days a week, to get things ready to open the café, doing my café walk-through, serves customers, anticipate the long line up for the whole day but it was always fun because the busy it was the faster the time go by. The ambiance was very busy but friendly atmosphere. it is what I miss the most.
I have learned to be patience with customers co workers.
Panicking when its busy at the café does not help at all. I have learned to be calm under pressure.
As a supervisor, I have learn to hire and train new staff, health and safety, 7 essentials that Compass offered us to take. I was train to make schedules, do epay, inventory, place milk order and gfs order. I have also learn to deal with different people, provide excellent customer service. I can also work fast.
Workplace culture: I worked with staff from different culture, it was great because it gave us the chance as well learn each others culture and personalities.
The hardest part of the job: The job was great, I love everything about it that's why I stayed for 10 years. Leaving that job was my personal reason.
The most enjoyable part of the job: To have a responsibility that I was able to perform. Getting up in the morning everyday has become my daily routine. Serving regular customer and remembering their drinks always felt nice. Serving new customers and able to get them back is very challenging but felt rewarding.