Pros: customer and associate interactions
Cons: added pressure to exceed already difficult to attain targets
Ensured awareness of sales goals, merchandising, promotional advertisements and management on site on a typical day.
Conducted daily meetings, regular employee reviews, sales and budget analysis, inventory management, cash count, etc.
As management staff, was approachable with concerns and questions, and open to employee suggestions.
Ensured customer – more... comments were addressed in a timely manner by staff, and implemented changes if necessary.
Most difficult aspect of the job was unplugging and leaving work issues at work, and not thinking of solutions while on personal time.
Most enjoyable part of employment was interaction with people, ensuring customer satisfaction, empowering and training associates to meet and exceed targeted sales goals. Recognizing and rewarding service excellence. – less