men's dress shop and men's wear (Former Employee) – Bathurst, NB – February 10, 2016
I enjoyed the job and had great satisfaction in my position . 3 other people were hired for this position in the last year. I was told I was doing a good job . Then the day after a big sale ,just after my first break was taken into an office and told I was no longer needed . I was escorted to my locker and to the door, I asked 3 times why . It took the manager of the store 3 weeks to call me and tell why I was let go. Reason was I was not aggressive enough with customers . Within two weeks my lead was fired and now they looking for new manager For the store . Management was terrible . The staff was great and wonderful to work with.
MT2 (Former Employee) – Regina, SK – December 7, 2015
some months they had employee day and there was bbq and some activitys but you had to pay. and the working there wasn't great. you were to get paid for different job you did and I never got paid for it. and didn't get a rese. so not but when I got preganant I got mat leave
Sales Asscoiate/ Cashier (Current Employee) – Thunder Bay, ON – December 7, 2015
not good with hours or days,dont ever get a raise, they lie. My co-worker are nice just management can be iffy. Hardest part of my job is nothing really, caught on fast. I learned about merchandise. good thing is the discounts you get otherwise they dont like to give fulltime or benefits
Conseiller à la vente (Former Employee) – Joliette, QC – December 5, 2015
Sear used to be a great place to learn how to give a good costumer service. They had really good formation and seminars every year and it helped to focus on giving a good service. On the other hand, through 7 years working for the comopany i have witnessed Sears has losing his quality reputation by cutting a lot of employees and reducing in the quality of their products. I guess they are just trying to compete with the other stores. Few years back , Sears was the market reference of quality, service and trust. Most of the stores are now empty, as from employees and costumers, then, they wonder why. I just think they forgot why people liked to shop their.
Cash Associate (Current Employee) – Kingston, ON – December 3, 2015
sears is a great employer that cares about its staff. its fun to help people shop and find things. you get to share a small snipet of other peoples lives...like if they are going to a party, on a trip, shopping for a friend....etc. the life stories i've shared in just two months makes me proud to be a part of this team.
Sales associate (Former Employee) – Moncton, NB – December 2, 2015
In account of everything that would get thrown at you in the run of a day, sears held a very high standard towards pleasing a customer and meeting their needs.co-workers were great and easy to get along with and you often could rely on them for support in stressful situations.
Sales Associate (Former Employee) – Medicine Hat, AB – November 23, 2015
I enjoyed my work place at Sears because the great staff that I worked with. The management was great because they helped on the floor when needed. The most enjoyable part of the job was when staff helped each other, and they can make each other laugh.
Great learning experience but moral at work is extremely low
Finance Manager (Former Employee) – Toronto, ON – November 23, 2015
I started working at Sears HO in Toronto right after my MBA graduation. Being a Senior FA, I learned a tons form my boss at that time. I was exposed to senior leadership and I gained a lot of good experience. However, after 2 years with lots of turmoil due to restructuring and changes in leadership, the office environment became toxic, no trust, no accountability, no transparency.
Workplace environment is very positive. Its a good place to work for anyone. A stress free environment for everyone. There is no discrimination among employees who are working there. Staff is very much helpful in all regards
customer service (Former Employee) – Mississauga, ON – November 20, 2015
positive environment, good experiences with the workplace really enjoyed my time with them, the co workers were very kind and helpful, the hardest part of the job would be moving the products onto the floor when its a busy day. most part i enjoyed were the hours i was getting. what i learned from sears is that team work is very important and if one fails than the whole system fails so you gotta help that one person to keep the system going.
Sales Associate (Former Employee) – Charlottetown, PE – November 20, 2015
Started and ended the day with a meeting a recab of your day. Where assigned to an area to own as your own and become knowledgeable on all products. Being in customer service has its challenges however staff worked together to give the best possible outcome. We where encouraged to market the Sears or Sears MasterCard and rewarded if a certain number sold. Over all a good place to work.
for part time was great while in school, customer service and administration is what i did and catalogue, christmas was always fun , most busy, dealt with difficult customers but pulled through. Great team, everyone helped each other, created great friends.
Administrative Assistant (Former Employee) – London, ON – November 17, 2015
Sears was OK to work for. I was technically part-time, but pushed about 33-36 hours a week working at minimum wage doing customer service. The largest benefit was that I had a manageable work/life balance, and the work was stead for a time.
The bad parts were that management was effectively neutered by policy. They were completely held back in terms of prompt and meaningful customer service (i.e. parts ordering, faulty appliances and their associated warranty, willingness to adapt to change). Likewise, they had a strange emphasis on a corporate culture that basically worked like an Ayn Rand fan-fic: stores were pitted against each other and competitiveness established available working hours, workplace mantras were hammered into you in order to develop some weird sense of spirit.
Plain and simple, they provide a good place to work while you look for other places to work.
Some group lunches, decent hours, good work/life balance
Strange culture, neutered management, backwards customer service policy