Sears Employee Reviews

Found 1,421 reviews matching the search
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
Overall a great place to start, but they only promote the "yes" men or women
xxxxxx (Current Employee) –  Ottawa, ON17 August 2016
Like most companies there's some mediocre staff then there's superstars. most of the dms and specialist have been nothing short of fantastic but their superiors seek only the people they can mold.
Pros
great place to start
Cons
most of your extra goes unnoticed or mentioned
Was this review helpful?Yes3No1Report
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
Nice place to work but slowly changning
Shipper/Receiver (Current Employee) –  Peterborough, ON6 November 2016
Work days are pretty average. Unload a truck and put stock away. Hardest part of the job is working alone all the time. The most enjoyable part is the people who work there. Although it has become really customer based and not very employee focused.
Was this review helpful?YesNoReport
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
Companie in diar future
Senior Director (Current Employee) –  Saint-Bruno-de-Montarville, QC9 August 2016
Sears is unfortunatly a companie that has not Evolved with the times. And is now hemmoraging from everywhere.

The employees are all secretly seeking new employment elsewhere because they know they are about to loose their jobs probably overnight.
Cons
No salary increases for any one at any level in over 8 years
Was this review helpful?Yes3NoReport
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
Productive and enjoyable workplace
Sales Representative (Former Employee) –  Markham, ON22 June 2016
A typical day consists of helping customers on the floor, cleaning the tables and making sure everything is hung accordingly as well as assisting customers in the fitting room. I learned about attention to detail from working at sears. There was an amicable comradery between managers and co-workers. The hardest part of the job was not being able to find what the customer wants in store whereas the most enjoyable part of the job was being able to brighten their day.
Pros
Management
Cons
Long hours
Was this review helpful?YesNoReport
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
productive,keeping busy,fun co-workers
Customer and technician services (Former Employee) –  islington ave n21 June 2016
typical day is busy with good results.

learned to be active,serious,honest,happy,with good results

manage with respect,example,focus.

co-workers are important,help them,respect them,don't interfere in
their personnel life.

hardest part of the job is picky,erregante customer,trouble maker.

enjoyable part helping and interacting with customer,getting them
what they looking for.
Pros
achieving
Cons
untrained leads
Was this review helpful?YesNoReport
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
Needs Balance
Manager (Former Employee) –  Cornwall, ON10 July 2016
Management Team, worked cohesively together. Definitive and consistent direction/communication with the GM at that time was lacking. Employee survey of satisfaction for whole store 43% out of 100%.
Pros
Management and Staff worked well together for the most part
Cons
GM was inconsistent with expectations, unprofessional with approach in addressing areas of opportunity.
Was this review helpful?YesNoReport
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
lacking management direction
Sales Consultant Home Furnishing Div. (Former Employee) –  Halifax, NS21 September 2016
The work environment was mostly negative. A lot of employee complaining about the management being ineffective.
The staff was very concerned about the companies financial viability.
Pros
Nice products
Cons
Poor management structure.
Was this review helpful?YesNoReport
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
nice co-workers in shoe department, good supervisor
Sales Floor Associate (Former Employee) –  Kitchener, ON11 August 2016
no job security, the stability is unknown, could close at anytime. More stores are closing every month. I was good place to work, mostly positive workers but management is very unstable and appear to bee a little unorganized.
Pros
nice co-workers
Cons
not a lot of hours
Was this review helpful?Yes2No1Report
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
Would still be working there if Sears had not closed
Replenishment Associate (Former Employee) –  Welland, ON13 June 2016
My time at Sears was overall a good experience. I enjoyed how all the employees got along and interacted with one another. There was always help if there was a question to be asked. And fair with schedules. The Management was great and got involved with the store and involved the employees with ideas relating to the Store.
Pros
Free lunches, Relaxed environment
Cons
When it wasn't busy
Was this review helpful?YesNoReport
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
Great selling culture
Sales Manager (Former Employee) –  Lloydminster, AB8 November 2016
Great employees to work with .Management lacks team work and commodore .Good benefits and work /life balance is recognized and practised . The selling culture is one of honesty and product knowledge is passed on to customers.
Pros
Nice people
Cons
Low wages
Was this review helpful?YesNoReport
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
working at sears was satisfactory
Cashier/ Retail Sales Representive (Former Employee) –  Toronto, ON9 June 2016
On given days, during the early hours you will fine me speaking to people, finding out proactively what there priorities are for the week, making sure the task at hand is done. My co-workers where team players they make sure the task is always done and on time. The hardest part of the job was when costumers come for a certian product and we didnt have the product. The most enjoyable part of the job was seeing costumers happy an my co-workers.
Pros
long hours
Cons
cut hours
Was this review helpful?YesNoReport
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
great people to work with
Sales Associate (Former Employee) –  Mississauga, ON18 September 2016
I loved working here because got to interact with customers.
typical day is busy and I learned then about how to effectively be agreat sales associate. by being professional, reliable and paying attention to detail in order to prevent discrepencies.
Was this review helpful?YesNo1Report
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
fun workplace and flexible shifts, management very co-operative
beauty Advisor, counter-manager (Former Employee) –  Sears Bramalea7 June 2016
Day starts with a daily morning meeting reconizing top performances and met sales targets. Once the store opens, everyone comes out from behind the counters to greet customers. Co-workers are very supportive and co-operative. Hardest part of the job is when its not busy and you've got big targets to meet. However everyone helps one another without being too focused on their own counter or commission. When there's a customer that needs help, anyone available helps. The part I love the most about this job is meeting new people everyday and doing makeup on customers.
Was this review helpful?Yes1No1Report
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
Good place, Good people
Outbound Call Sales Representative (Former Employee) –  Montréal, QC13 June 2016
Like I wrote above, the job was cold-calling people and selling guarantees on their sears appliances, and despite that it was an enjoyable job because of the people who worked there and the amenities they had in the offices.
Pros
Good cafeteria, fun people to work with, good management, good pay
Cons
trying to sell guarantees on some appliances that cost as much as the guarantee.
Was this review helpful?Yes2NoReport
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
Fast paced. Every day you learned something new.
Customer Service (Former Employee) –  Simcoe, ON5 June 2016
Everyday started with scanning/checking customer orders. Learned a lot about appliances and different products. Worked directly with the owners. We had an awesome team that got along very well.The hardest part of the job was unhappy customers. i would assist them in resolving issues. The best part of the job was being in a great work environment. i enjoyed meeting new people and being able to help them.
Pros
Helping people.
Cons
The store closed
Was this review helpful?Yes2NoReport
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
Good Product knowledge sharing, good public relations experience
QA Tester (Former Employee) –  Toronto, ON20 June 2016
- In the business of retail, change is a daily occurrence.
- New programs are implemented, along with new policies.
- Being adaptable is key.
- The most enjoyable part of the job was working alongside my colleagues and learning from them.
- The office started to get crowded as the company grew.
Pros
Creativity
Cons
Long hours, too much travel
Was this review helpful?YesNoReport
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
Productive and fun environment with friendly staff
Call Centre Representative (Former Employee) –  Winnipeg, MB28 November 2016
-call centre for Sears catalogue Xmas orders


multi tasking

phone communications

efficient task completions

friendly management and sales associates
Pros
Good pay
Cons
Not long enough employment
Was this review helpful?YesNoReport
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
Work Experience
(part-time) Sales Representative (Former Employee) –  Peterborough, ON17 November 2016
Overall I gained a great sales and retail experience whilst working at Sears. The hardest part of the job was having to sign customers up for the Sears Master card as most of them didn't want it and already have a credit card.
Was this review helpful?YesNoReport
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
The customers are great!
Merchandise Presentation Team Member (Former Employee) –  London, ON29 November 2016
This place had very little hours to give, and a lot of work. They like to cram your work in small amount of time, with a lot of running around. They do give opportunities to those workers who want more hours.
Was this review helpful?YesNoReport
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
Retail Environment
Business Development Lead (Former Employee) –  Regina, SK25 May 2016
I managed the staff in Major Appliances, Furniture and Home Entertainment areas. The biggest part of the job was to make sure my staff was happy and needed everything to do their jobs. I always tried to take into account things that were going in their lives when i scheduled their hours.

Learned to deal with employee issues and customer issues.

Hardest part of the job was never knowing what hours you were going to work.Also for me was having to sell merchandise.

I enjoyed the challenges that every day brought.
Pros
Great people to work with
Cons
Evening and weekend shifts
Was this review helpful?Yes2NoReport

Overall rating

3.5
Based on 15,522 reviews
5 stars
4 stars
3 stars
2 stars
1 star

Ratings by category

Work/Life Balance
3.4
Salary/Benefits
2.9
Job Security/Advancement
2.9
Management
3.1
Culture
3.3